Feifanfangyuan
May 20, 2025
This time when I came to Foshan for tourism, Fang Fang, the hotel customer service butler, warmly received me as soon as I arrived and helped me send my luggage to the room. Because I was not familiar with the area nearby, Fang Fang immediately added me on WeChat and sent me detailed information about nearby shopping malls and attractions through messages, which was great. It was raining in Foshan these days, and Fang Fang also carefully reminded me that there was an umbrella in the room, which I could carry with me when I went out, which was very considerate. We played until very late that night, and it happened to rain heavily again. It was very difficult to get a taxi, and my mobile phone was just running out of power. At this time, Fang Fang just notified us that the hotel's midnight snack had started and asked us to go to the restaurant on the first floor for dinner. We said that we might not be able to catch the midnight snack because we couldn't get a taxi and our mobile phone was running out of power. After hearing this, Fang Fang immediately asked us to send her our location, and she would take a taxi to pick us up. Because the midnight snack time might be over when we came back, Fang Fang also said that she would help us pack two midnight snacks and send them to our room and seal them with plastic wrap. At this time, I was very moved and felt the warmth of family. After returning to the hotel, I was soaking wet. Fang Fang immediately brought a dry towel and warm ginger tea to our room. I burst into tears and was really grateful to her. This memory is so unforgettable. I think I will come to this hotel again for the service and the lovely people here👍🏻
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