Boyi Hotel

Boyi Hotel Reviews

Boyi Hotel

Section A, Boyi Plaza, No. 1268 Hefu Road, Gaoming District, Foshan, Guangdong, ChinaView Hotel Details
Boyi Hotel
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Guest Reviews of Boyi Hotel

9.1/10
Good
291 review
Verified reviews
Location9.2
Amenities8.9
Service9.0
Cleanliness9.2
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All reviews(291)
Positive reviews(279)
Reviews with photos/video(22)
Large rooms(23)
Classy environment(20)
Great value for money(20)
Convenient parking(10)
Strange smell in room(7)
Perfect for business trips(6)
Stayed multiple times(4)
Friendly front desk staff(3)
Negative reviews(12)
Guest User
Business Double Room
Stayed in Jun 2024
Business travellers
3 review
7.0/10
Posted on Jul 20, 2024
the hotel located in residential building, reception located in 17 th story, no sign, one security door and elevator needs cart to go in, for first time it was very hard to find, the driver called to reception and got some instruction and photo, I included location , took me there. good room, good view to river, but in my booking wa in 16 storey with view to city and swimming pool but she changed it to other room in other story without informing me. the good point is daily cleaning, two bottle water, nice and cosy room. negative points, washing machine located inside but very old, tv same , wasn't working, I asked the reception to fix it, but she said it's old and not working , I asked to change my room with working tv, she said there isn't other vacant room. no tea bag or coffee avaible there. but included washing machine, cook top, fridge, microwave. amazing
Response from Property: Dear Guest .Thanks for choose BOYI hotel,we think you made a mistake about the hotel.BOYI HOTEL highest floor is only the 7th floor, and we don't have swimming pool, we deeply apologize for you experience you had.Hope you choose BOYI HOTEL again next time.
Anonymous User
Family Suite
Stayed in May 2023
Family
6 review
8.0/10
Very Good
Posted on Aug 1, 2023
Nice staff and sufficient facilities. Helpful front desk.
Response from Property: Thank you for your recognition of the Hotel. And we willcontinue to work hard! I wish you a happy lifeand a good mood every dav! thank you!
Pakphoebe
Business Double Room
Stayed in Apr 2024
Other
13 review
6.0/10
Posted on May 19, 2024
I have stayed here several times, but the service attitude is discouraging. First of all, there was a smell of smoke as soon as the room was opened. We also found that the air conditioner was not turned on. The front desk quickly called someone to come over and take a look. However, the aunt who came scolded us with a dark face for not knowing how to turn on the air conditioner. She continued to think about it until we walked out of the room. It really surprised me: How come we haven’t turned on the air conditioner after half a year? Come on, the service is so bad! Then it was breakfast. I suspected that they did not have money to buy dishwashing liquid. The dishes were all greasy. Only the cups were washed by an outsourcer. They were not so greasy. The cleanliness was really far from the last time! It is worth praising that the sister who cooks omelettes and soup rice noodles is very efficient and has a good service attitude. Furthermore, when we checked out, we were told that the room deposit would be refunded in fifteen minutes. However, we waited for fifteen minutes and the deposit was still not refunded. When we asked at the front desk, the staff Shi Shiran scanned the QR code in front of me and refunded the money. It's also convenient to take a bus nearby, which is probably the only advantage.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。關於您提及的每 一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進 不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗, 誠邀您的再次到來。 
Guest User
Business Double Room
Stayed in Mar 2024
Business travellers
1 review
8.5/10
Very Good
Posted on May 2, 2024
Facilities: No cotton swabs, air conditioning is unstable Service: The people here provide good service
Original TextTranslated by Google
Response from Property:  尊敬的賓客:您好!感謝您選擇 博藝酒店,非常榮幸能為您服務。同時感謝您對我們提出的 寶貴建議,我們深知這是對我們最大的愛護和幫助,我們會認真研究和解決,為您提供 更加舒適温馨的入住體驗。酒店全體員工期待着您的再次下榻! 
Guest User
Business Double Room
Stayed in Mar 2024
Business travellers
2 review
6.5/10
Posted on Apr 24, 2024
The air conditioner in the room I stayed in did not work properly, the glass soundproofing was not good, and the road and the surrounding area were too noisy. The hotel did not notify me when I forgot something when I left the hotel!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:真誠感謝您提出寶貴的意見,我們會更注重此方面的細節,為了您下次的到來,我們將會做得更好!
Nic_Nic03
Family Suite
Stayed in Mar 2024
Family
18 review
3.5/10
Posted on Apr 28, 2024
The staff in charge of omelettes at the breakfast buffet had an extremely bad attitude! I told her I wanted two fried eggs, but she impatiently said that the two eggs she was frying were from other customers. I asked her to help her fry two more eggs next time. I would come back to get them. After a while, I walked over and saw her. Four eggs were being fried, and I casually asked if two of the eggs were mine. She again sounded extremely impatient and said loudly: "You can't see it's not fried yet!" I replied to her at that time: Your attitude is so bad, can you be more polite? Then the female staff member got very angry and said, "That's my attitude. If you can't stand it, don't eat it!" This is the first time I've ever encountered a staff member with the worst attitude since I've stayed in countless hotels. Except for this staff member, everyone else Everyone, including the lobby staff, looked impatient. We came here with a happy mood to visit our hometown, but we were treated innocently by your sarcastic remarks. We will never come again and we will tell all our relatives and friends not to come. !
Original TextTranslated by Google
Response from Property: 尊敬的顧客!我們目標是為客人提供舒適的入住環境和最佳服務,非常感謝您給我們提供的寶貴意見,您的意見和建議將幫助我們不斷提高並保持高水準的服務設施,使我們的服務日益完善,歡迎您再次光臨。
Guest User
Business Double Room
Stayed in Mar 2024
Business travellers
4 review
8.5/10
Very Good
Posted on Apr 11, 2024
1. There is visible dust on the floor of the room 2. The bathroom switches are full of scale 3. The receptionist had a stern face throughout the whole process 4. The accommodation environment is relatively quiet and you can sleep well 5. The whole from the lobby to the room is very clean
Original TextTranslated by Google
Response from Property: 尊敬的顧客!我們目標是為客人提供舒適的入住環境和最佳服務,非常感謝您給我們提供的寶貴意見,您的意見和建議將幫助我們不斷提高並保持高水準的服務設施,使我們的服務日益完善,歡迎您再次光臨。
Guest User
Business Double Room
Stayed in Mar 2024
Family
4 review
9.0/10
Great
Posted on Apr 8, 2024
The room is big enough, clean and hygienic, with breakfast provided. The staff in charge of breakfast are very friendly. The price is also cheap, great value, I will choose this restaurant next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇酒店,非常榮幸能為您服務。多年來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”,感謝您對服務的認可,期待您及家人的再次下榻!
Daochuliudadexiaohu
Business 2-bed Room
Stayed in Apr 2024
Business travellers
8 review
9.7/10
Amazing
Posted on May 3, 2024
The room is quite clean, but the smell of smoke in the corridor is a bit strong
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您的入住及給我們提供為您服務的機會。您的點 評裏有支持有建 議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在博藝酒店與 您再相逢。祝您心情愉快,闔家幸福! 
Guest User
Business 2-bed Room
Stayed in Jan 2024
Family
29 review
8.0/10
Very Good
Posted on Feb 24, 2024
High cost performance, large room, convenient for drinking tea downstairs. This is a must-choose hotel every time I go back to my hometown. Parking is convenient. There is a food street and a sundries street in the isolation area. The transportation is convenient. It takes less than 15 minutes to get off the highway.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your review! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Business 2-bed Room
Stayed in Jan 2024
Family
1 review
10.0/10
Outstanding
Posted on Feb 14, 2024
This hotel is located in Gaoming District and was opened in 2020. I stayed there for a few days during the Chinese New Year. The overall facilities are relatively new, the hygiene is good, the parking is free, and the service is thoughtful. I went to drink tea on the first day of the Chinese New Year. There were many people, and I felt that the tea and snacks were average. Breakfast is usually on the fourth floor, but there are not many varieties, just enough to fill you up.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your review! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Business Double Room
Stayed in Jan 2024
Couples
5 review
10.0/10
Outstanding
Posted on Feb 7, 2024
The space is large enough, the location is excellent, and the snacks downstairs are delicious! In addition, the staff are enthusiastic, especially the cleaning staff, who speak very gently. I will continue to stay
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Anonymous User
Business 2-bed Room
Stayed in Jun 2023
Couples
8 review
10.0/10
Outstanding
Posted on Aug 12, 2023
Facilities: It is the best hotel in Gaoming, Foshan Hygiene: It is very clean and tidy, and the standard is very high Environment: Very good, there is a morning tea shop downstairs, which is delicious and affordable Service: The service is really good, the front desk lady is very nice!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel! Your satisfaction with the hotel facilities and services is the driving force for all the hotel staff to work. Making every guest feel at home is our ultimate goal of service. All the hotel staff look forward to your next visit!
Anonymous User
Business 2-bed Room
Stayed in Dec 2023
Travel with friends
2 review
6.0/10
Posted on Jan 26, 2024
The room is not soundproofed, and guests walking by in the corridor can be heard clearly. The breakfast food is average, the food is cold and no one cares, and no one refills it immediately when it is gone, and the coffee is undrinkable.
Original TextTranslated by Google
Response from Property: 感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,誠邀您的再次到來。
Guest User
Business Double Room
Stayed in May 2023
Business travellers
2 review
4.5/10
Posted on Jun 30, 2023
I rarely write reviews. I often travel for business. This was the worst time in my memory. I felt so bad. Especially the security staff. They had a rude attitude, as if they were the customers. They didn't respect the guests at all. This hotel has not trained the staff at all. ! No way to complain! ! Today's service attitude is really not good. I wonder if we can operate and survive with this kind of hospitality in such an economic environment? So disappointing! I won’t stay here again😰😰😰
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上(要給機會呀)我們在努力,期待您見證。祝您生活愉快!