To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.1
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All reviews(54)
Positive reviews(45)
Reviews with photos/video(23)
Awesome stay(12)
Awesome rooms(11)
Relaxing hot springs(8)
Friendly staff(6)
Classy environment(5)
Clean and tidy(5)
Negative reviews(9)
Guest User
Japanese-Western-Style With Open-Air Bath Double Bedroom
Stayed in Oct 2024
Couples
1 review
9.5/10
Amazing
Posted on Nov 27, 2024
Excellent grade for the service , the environment and the food ! Highly recommend ! However the mattress is too soft for me ! Anyway, everything is great!
6/8
AROUSAL
Japanese-Western-Style With Open-Air Bath Twin Bedroom
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Jan 7, 2025
Very good! Room is clean and beautiful. Location is convenient.
Guest User
Presidential Two-Bedroom Suite HIKARI
Stayed in Apr 2023
Couples
27 review
8.0/10
Very Good
Posted on May 20, 2023
Room was spacious and clean but other than that everything else was ok. Was expecting much better services and amenities for the room rate.
Guest User
Japanese-Western-Style With Open-Air Bath Double Bedroom
Stayed in Jan 2025
Family
8 review
10.0/10
Outstanding
Posted on Mar 25, 2025
Great hotel
Wayne
Executive Japanese Suite SHIKIBU
Stayed in Nov 2023
Family
6 review
8.5/10
Very Good
Posted on Dec 12, 2023
Great traditional japanese breakfast
HAMAD EISSA
Stayed in Nov 2022
Family
3 review
6.0/10
Posted on Dec 23, 2022
Its a nice hotel but no taxis on the location and few markets and few restaurants, the room had a ants
Guest User
Presidential Suite SAKURA
Stayed in Jan 2025
Family
11 review
9.5/10
Amazing
Posted on Feb 24, 2025
The most satisfying hotel on this trip. I stayed in the presidential suite. When I got off the car, I saw the waiter waiting in the parking lot with the check-in form. The room was super large, with its own yard and outdoor hot spring bath. The water quality and temperature were very good. There was one more presidential suite in the lounge than in other guest rooms. Each guest room had its own dedicated restaurant for dining. The breakfast waiter was waiting outside the gate, waiting for us to come out and lead us to the restaurant. The service made you feel comfortable. Free drinks. Starbucks coffee, red and white wine, and various soft drinks, pick up in the lobby. It is very close to Kawaguchiko, just a few minutes' walk. I will consider staying here next time I come to Kawaguchiko.
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6/19
Xingrenweidaodeyangguang
Japanese-Western-Style With Open-Air Bath Twin Bedroom
Stayed in Jan 2025
Couples
40 review
10.0/10
Outstanding
Posted on Mar 3, 2025
The service at this hotel at the foot of Mount Fuji was very memorable. The magical thing was that from arrival to departure, apart from the housekeeper giving us the room key and taking the key away, there was no need to go to the front desk to handle any procedures. I don't know how they did it.
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Woaixiaoxiaoc
Japanese-Western-Style With Open-Air Bath Double Bedroom
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Jan 1, 2025
The hot spring hotel has a unique architectural style, the rooms are clean and tidy, the private hot spring environment is elegant, the Japanese meals are also very rich, and the hotel is located on the street, making travel convenient.
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Guest User
LUXURY SUITE+DEN AOI
Stayed in Nov 2024
Couples
5 review
10.0/10
Outstanding
Posted on Dec 16, 2024
The room was very big, and there was a loft with a view of Mount Fuji. The actual room was much better than the hotel pictures. We booked late, so we couldn't book dinner at the hotel, but there was a very delicious tempura restaurant next to it.
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6/11
Zzzhuzhuzhu
Japanese-Western-Style With Open-Air Bath Twin Bedroom
Stayed in Nov 2024
Couples
17 review
10.0/10
Outstanding
Posted on Dec 13, 2024
Good environment, good service, comfortable hot spring water, large supermarkets and convenience stores around, convenient to eat out if you don't bring dinner. Rich Japanese breakfast. Very close to Lake Kawaguchi.
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Guest User
PREMIER SUITE YUKARI
Stayed in Nov 2024
Family
7 review
9.0/10
Great
Posted on Dec 5, 2024
The room is large and has its own yard. The hot spring is in the private yard, which is very convenient to use at any time. The sofa is also very comfortable. It feels great to look up at the stars in the cool air at night.
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james225
Executive Japanese Suite SHIKIBU
Stayed in Sep 2024
Other
7 review
10.0/10
Outstanding
Posted on Dec 22, 2024
Very satisfied with the anniversary! Overall service! Value for money, the room is 200 square meters, and the outdoor hot spring can also be comfortable and convenient in the cold winter! I want to go again in the future
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Anonymous User
Presidential Suite SAKURA
Stayed in Jul 2024
Couples
34 review
10.0/10
Outstanding
Posted on Aug 25, 2024
The hotel is very good!!! My boyfriend and I both think that staying in this hotel is the best decision for this trip to Japan. There is a hot spring in the yard, which is private and very comfortable. We took a lot of photos
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Guest User
Japanese-Western-Style With Open-Air Bath Twin Bedroom
Stayed in Jan 2025
Travel with friends
4 review
2.0/10
Posted on Feb 5, 2025
I was in a good mood to travel to Japan, but after staying at the Fuji Mountain Kawaguchiko Onsen Temple Open-Air Bath Yumedono Hotel, I felt very bad. The price was high, the room decoration was poor, the service after check-in was very bad, and the waiter knocked on the wrong door early the next morning to wake me up. This is the worst hotel experience I have ever stayed in Japan. If you don't believe me, go and experience it