Serenity Boutique - Unawatuna Reviews

It's half an hour away from the city, surrounded by farmland, and you have to call a tuk-tuk to get in and out. The front desk took the initiative to give two more bottles of water. There are elderly people in the family who have difficulty moving. Breakfast is also delivered to the room. The bedding is OK, but you need to talk to the front desk for hot water for bathing and mosquito repellent.

The hotel is deep in the village, and the location is relatively remote, but very quiet. The morning wake-up service is provided by the peacock in the tree, which is very special. The room is very large, and the toilet is also very large (the toilets in Sri Lanka are so large 😄), but the interior decoration is not very coordinated with the exterior. There is a feeling of "spending all the money on the exterior, and there is no money for the interior, so just mess around". The breakfast is a set meal, and you will be asked what kind of eggs you want, and the rest are the usual combination of toast and fruit.

Hygiene: Very good, very clean! Environment: It's pretty good, with an outdoor swimming pool and relatively spacious indoor rooms. Service: Breakfast is average. Facilities: The water is relatively small, the hair dryer is broken, and the bathroom drain pipe is not smooth.

My brain twitched, and I didn't know why I booked this hotel. In a very remote village, it is similar to a B&B. How can it be marked with four stars? Entering the door, the waiter saw it, but turned and left without any indication. The door was surrounded by mosquitoes, and countless mosquitoes buzzed around people, and they were bitten by countless bags in an instant. When eating in the room, the waiter moved the tables and stools to deliver the food. Ordinary fried rice and fried noodles, the price is 5 stars, more expensive than ordinary 5 star hotels. Rest after dinner, there is no paper in the bathroom, call to deliver. There is no tissue in the room, send it. The shower drain is clogged... This problem and that problem have been asking the waiter to solve it. The pillow sheets were inexplicably dirty, and I put my own towels on them. Breakfast, numerous flies fly. Local chartered drivers are also unwilling to stay here, because they can't stand flies and mosquitoes.

Exquisite small villa, delicious food, very simple decoration. Unexpectedly, there is such a beautiful hotel in a deep village, a bit far from the sea, I recommend those who have a car and want to try the local rural scenery to stay. I met many local families who came to have dinner, the boss is very nice, and the overall experience is very good.

Greeny environment with a well maintained rooms, garden and a clean pool with an excellent service. The location was perfect for seeing all the sites. tasted the real srilankan rice & curry arranged by the host. Enjoyed the stay here with family.

The place is nice, rooms are spacious. But the food and service made it a very bad stay for us. Started off with lunch - they didn't follow the instructions we had given them for the lunch menu. And the worst part is no one willing to take the blame. Lakshan said he informed kitchen but kitchen said they didn't know! The Sri Lankan menu did taste good but it wasn't served hot hot. As a group we requested to make a pot of tea, but they said it'll be charged additional. And mind you, we weren't paying a small sum for the place. We requested pancakes for English breakfast but those were the worst pancakes anyone could make. Very obvious that cheap ingredients were being used and maximum cost saving was going on. When we asked to re heat the pol rotti also they refused coz it was a waste of gas for them. One of the family rooms - AC and fan not in working condition. They couldn't do anything to fix it. The manager and other stuff roaming around the property in shorts and t-shirt - very very unprofessional attire for a boutique hotel standard. Mr. Rashmi - the owner apparently, kept ignoring calls and wouldn't reply to msgs as soon as we confirmed the booking. We just had to deal with lakshan. When I approached Rashmi regarding the complaints also he refused to answer my calls until I called from another number!!

We found thus hotel and really enjoyed our stay. It has a lovely garden with nature all around. A nice pool. A lot of nice sitting places. The rooms are spacious with a terrace . Air conditioned. Nice shower with plenty of hot water..very relaxing...

No hot water in the bathroom, no other electric accessory works properly except room ac poor quality bed sheet and very poor vegetarian meal arrangements. This hotel doesn’t believe in providing a telephone in the room for you to seek any assistance or room service etc.

Very calm and quiet place to relax. Food was great and worth the money. Comfortable rooms. Friendly and helpful staff. Great pool area with a nice view. located in peaceful village setting which is good for nice walk.

As for my experience this place also suits for a business trip bcz this place had wifi and also it's a very calm environment.The rooms were spacious and clean the staff was very supportive.It was a great experience

This was the best place ever.the food is the best,staff were extremely professional.The place was calm and the rooms were very clean.The key point was the surrounding it was greanish and you will feel the nature

Absolutely nice environment. We were picked up at the airport by a hotel's cab(arranged earlier).and waited for us to arrive at midnight. Lovely and warming welcome from mr.jhon at the reception. All 3 nights we spent there and he was making sure we're getting everything as we need..really loved the hospitality we have received. All staff is extremely friendly. They play local cricket with kids.having remarkable evenings with joy. I would go there again for sure if I'm on vacation to south part of sri lanka.

Serenity Boutique is an absolutely wonderful hotel. The location is central and easily accessible to all the major tourist attractions in the area. The hotel itself is very well maintained and taken care of, ample amount of parking space , the rooms and pool are clean and well maintained. As a hotelier myself the service provided at this establishment was exceptional, especially the manager Mr. Nishal was of great help and went above and beyond at every chance given. Overall one of the best stays in the south of the island.