Gero Hotels with Airport pickup service

I'm struggle to put my review in words cause I am amazed by the services offered by the hotel and the staffs. First of all, upon reaching Gero station from Nagoya station using Hida Line, we are thrilled by the surrounding atmosphere and we took our time snapping photos around not knowing that the hotel offers a free shuttle bus for all their customers. The driver waited patiently at the exit gate, holding the hotel sign board waiting for all customers to leave the Gero station. This is a real PLUS in our stays. After we checked in, the staff lead us to our rooms and explained to us on the facilities of the hotel and the staff helped to exchange the size of Yukata after studying our heights. Very observant and thoughtful. There are 3 different hot springs in the hotel and if you have time, you can visit all of them. You can always put on your Yukata and walk inside the hotel region, including the stunning Japanese garden. Just that, most of the services/shops in the hotel are closed on 9pm JST. Remember to plan properly. The room is very spacious with 2 comfortable beds, a small tatami region for you to enjoy your private Japanese tea time. We love the breakfast provided by the hotel as it offered variety of both Japanese and Western breakfast. There is a shuttle bus service (usually once per hour for instance 10am, 11am and 12 noon) to fetch the customers back to Gero station. The staff waved us good bye is another amazing experience provided by Japanese. It is just amazing feeling. Tips: 1. You can purchase the 5Days JR pass and enjoy unlimited ride on some JR trains if you plan to visit Nagoya region and a day trip to Tateyama Alpine Kurobe route. 2. There are not many tourists during our visiting time (24 April 2023) and we love the peaceful feeling of it. Just that, it also comes with not many restaurants are available during the day.

1. I am a frequent traveller to japan. I have been to more than 100 onsen hotels in japan and I am sure that this hotel is the worst onsen in the world! The room is tiny, ugly, not furnished, with a view facing building wall, but the price was over 50,000yen per night. Gosh, It’s exactly like a shared room in a public housing estate!!!!! I understood the price is higher in new year, we do not mind about the price. But the quality of the hotel and customer service are extremely terrible. This is a nightmare in new year! 2. This hotel is definitely cheating. We booked a room on japan website, and the images showed a bigger room with open mountain view. If it was stated in the condition that the room is such poor, I will not book this room with 50,000yen. 3. The attitude of the hotel manger was very bad and terrible. He didn’t respect customers at all. He totally discriminated foreigner, especially customers from hk. He completely ignored us when we said we are disappointed with the room and his service, and asked for changing another room or cancellation. He also totally didn’t know English and needs to be helped from his staff. How can someone like that be the manger/ operator of the hotel? I am very very very very very upset and angry staying in this rubbish hotel! Not becos of the money, but the quality of service! It’s totally rubbish! To all foreign visitors, you should not come this this hotel as they are cheating!

I stayed overnight for the first time with my cousin and wife. The best time to see it was over, but the autumn leaves on the road to the entrance were wonderful. The building retains the remnants of its founding. It was a historic appearance where successive emperors' families stayed. I stayed in a comfortable Japanese-style room with 10 and 5 tatami mats. The large communal bath is an alkaline simple hot spring. In particular, the open-air bath with natural rocks is the best. The skin became smooth and smooth, and it felt very good. It is better to change the men's and women's baths the next morning. Supper is in the room. There are many types of menu in kaiseki cuisine, and we enjoyed the seafood and mountain food luxuriously. Breakfast is a Japanese set menu in the hall. Breakfast with dinner was also satisfactory and very delicious. It was a memory of a pleasant trip.

The dishes, hot springs, hospitality, all were great, and I left the inn after I wanted to come to have a different dish. HIDA beef making was like beef 々 parts were colored 々 and I enjoyed it with the dish. The insertion is also great. The special cultivated rice ”silver cherry blossoms” of Gero cooked in the pot were so delicious that I paid home to Gero city. I am looking forward to the rice. The inn 々 everyone was very kind and the family trip after a long time became a memorable and wonderful trip. Thank you.

Gero Hongyekan Wanboting is really great! In Japan's three famous springs, Geroizumi, the service is very good. There is an open-air bath on the roof of a sister hotel, and there is a car to pick up and drop off at any time from 9 to 12 in the evening, which is very convenient. The water quality is so good, the sun that soaks up the skin will slide down when it falls on it. A wonderful hotel experience! The beauty at the front desk drove me out to buy urgently needed products when I was in an emergency. Every detail was great. The Japanese-style room was also spacious. I really like this place. I will definitely go again if I have a chance, and I will definitely stay here again. hotel. Breakfast is included, and the environment and ceremony are very beautiful! The hotel itself has indoor and outdoor hot springs. When it snows, get up early in the morning to soak in that outdoor hot spring, which is quiet and beautiful! Its sister pavilion has a very strange inclined elevator, and the hot spring water is the smoothest I have ever soaked in.

The location of this hotel is very inconvenient for tourists. Because it's on the mountain, it's very unpleasant without a car. Because the slope to it is very steep, and it is not a slope, there are at least four steep slopes to turn around. Needless to say, it will be tiring to hike with bare hands because you have to carry your luggage, let alone. When it snows, it will be even worse. Therefore, to go to the hotel, you must first call to reserve the hotel shuttle bus. If you don't call, the hotel does not have a car to pick you up. That's not enough. This is one. Second, the fat female manager in the lobby of the hotel, the service is not so friendly, especially the hotel is located on a hillside, which is a very common thing for tourists who want to go to town. Before leaving, there are I wanted to go to the small town for half a day to see if I could store my luggage with her. As a result, she rejected such a large hotel and space very coldly. The refusal doesn’t count. She insisted on recommending us to store our luggage at the railway station. In fact, we also know that the luggage storage at the railway station is charged by time, ranging from 300 to 500 every half an hour. Usually the luggage to be stored is large luggage. , Not portable, the cost starts at least 500 yen, a round trip is not available for 2, 3 hours. So, obviously she was so cold because she was dissatisfied with where we were. Naturally, we would have a big discount on the human touch of the area. As a result, we gave up our desire to buy local products in the town and left directly. Because I didn't feel the warmth, no pictures of the hotel were left.

This is a traditional ryokan. The reception was friendly and professional including tea served in your room upon arrival and an orientation as to the various utilities and yukatas. The room was similar to other ryokans we have visited: large with a low table and two chairs in the centre of the room which are replaced by two comfortable futons put into place while we were at dinner. The difference in this ryokan was a small dressing room with a vanity hidden by a natural beam in the corner of the room as well as four upright chairs in front of a long natural beam table in front of the large picture window. I can understand while some reviewers would see the room as being slightly dated with its dark trim but this is offset by bright halls with their floral carpeting and beautiful stained glass windows. As well, the traditional food was superb - artistically prepared and extremely tasty - with multiple dishes served by our gracious hostess. Given the recent investiture of the new Emperor we had a special menu prepared for Year #1 of Reiwa (the name of the Emperor's era). The onsen was equally excellent, with various pools. A great place to start and end the day. All in all an excellent experience.

Experienced the best satisfaction at a ryokan and not expensive price. The building is old and old, but it was well maintained and clean, and unlike the appearance, the interior was quite spacious. The owner's family were very friendly and provided the best service and meals. The hot springs are small too, but the water is very good, clean. It's a place I definitely want to visit again later. Thank you! :)

I used it to celebrate his birthday. I made a reservation for the anniversary plan on Jalan net. When I make a reservation, I would like to pay for the lodging fee without him knowing it in the desired column for the ryokan.Is it possible? I filled in and made a reservation, but there was no contact from the inn until the day before I stayed. He said that he would make arrangements so that the other person would not know. Also, if you are coming from Nagoya, please change it so that you can have dinner in a private room, and if you come from Nagoya after receiving an explanation of the prefectural discount before hanging up the phone, please use it! I hung up the phone with a very good impression. On the day of my stay, I received a call from the ryokan, and when I called back (different from the time of reservation confirmation), it was about the prefectural discount, but people from outside the prefecture could not take the PCR test for free, from Jalan net. I was told that the prefectural discount would not be applied to the reservation, and I tried to cancel by opening Jalan net during the phone call, but I couldn't. I haven't seen that screen right now...” ”I don't know the price of the PCR test.” I was wondering if you called me without looking into anything, but since I'm going to use it for a celebration, I'm fine with the prefectural discount. and hung up the phone. (I wanted to write a review after staying, but the reservation was canceled without permission) I was sightseeing near the inn to change my mood, and it seems that I received a call from the inn again, and I didn't notice the answering machine. When I asked, he said, ”I have something to say about the prefectural discount, so please call me at 090.” Even though I said no more, I was irritated because they asked me to call a different number. Noticing that I was irritated, he called me instead, and when I asked what kind of contact he was, he said, ”Do you have an inspection certificate because you will be using the prefectural discount?” Just in case, he brought a test certificate, so he was allowed to use the Kenminwari. I listened to the phone while being amazed, but decided to head straight to the inn. I was going to take a bath before dinner, and when I went to the reception to pay for the accommodation, I was told, ”I'm not ready yet.” Did you tell me over the phone? When I told him, he said, ”I haven't been able to enter yet...”. ”I'll call you when I'm ready.” He was in the room after the bath, so he was known after all. It's dinner time and the young proprietress? I don't know who you are, but (because no one at the inn introduced themselves), I had a good time taking pictures. The next morning, the same person prepared breakfast for me, and I felt very comfortable going home with him. When I returned the room key and was about to leave the inn, a petite woman in her 70s turned to him and asked me, ”Are you going to be born soon?” I couldn't say anything because I didn't know what he was talking about. I was walking to the car with him, but I gradually remembered what I had said earlier, and said to him, ”Sorry, I can't forgive the person just now, so I'm going away for a while.” He said, ”It's okay, let's go now,” but I didn't allow it. The young proprietress who prepared dinner and breakfast and the person who made insulting remarks were standing side by side, but he stopped me and I left the car. I am still angry about what happened last Sunday morning. There is a saying that all is well that ends well. I think most people stay here to relax their bodies and minds to celebrate anniversaries, birthdays, and other occasions. At the end of the day, when I saw him off, he said something that insulted the human body and laughed. He and I were both very upset and ruined because of him. If you're working with people, why don't you at least say goodbye at the end? I feel sympathy when I think that I have only lived like that. I regret booking this inn. Not worth the rating as others have reviewed. It is really a pity.