Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 13, 2023
Guest UserOnsen hotel offering excellent service, superb food and privacy.
Service was next to nothing, staff offered Salmon sushi and malt tea at no extra cost as I choosed to skip breakfast to catch up with early bus schedule. The room was very clean and quite spacious.
Dinner and breakfast was in Kaiseki style. The food was excellent, particularly the sashimi and the Hida beef (both grilled and sukiyaki).The use of local ingredients added to the uniqueness of the experience.
The onsen was not big but cozy. Considering the hotel has about 20 rooms only, it offer very good privacy and I enjoyed the public bath twice alone in my 2 days stay. Rental private bath was a good surprise and worth to try if you are traveling in pair.
Location is a bit far from train and bus station up on the top of the hill, but the the pickup service and a nice view of the mountain compensated for that.
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Price per night from:€394
Posted on Mar 4, 2025
Guest User
The service was excellent, however, the hotel breakfast was quite mediocre. The price is reasonable for Gero, and it's conveniently located very close to the JR station. Overall, it's an excellent value-for-money option, and the open-air bath was also very pleasant.
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Price per night from:€97
Posted on Aug 22, 2024
Constance
This appears to be a family-run business with warm hearted hospitality. The hosts didn’t speak much English but we managed to use a digital translator to communicate.
Am grateful the hotel provides free shuttle pick up from Hida Osaka Train station. We had to get our previous hotel to ring Senyukan to inform them
about the expected timing of our train arrival. We appreciate the immense patience of the hotel shuttle driver. She put up with 2 changes of timing of our train arrival because of significant delays from the Highway bus from Nagoya to Takayama where we had to connect to Hida Osaka Train station.
We had booked to stay 3 nights and loved every moment of the stay. The kaiseki Hida Beef dinner had the perfect balance of sweet/sour/ salty taste. Each dinner also had a cooked fish either grilled, steamed or poached, in addition to sashimi ( raw seafood). The soup was exquisitely flavourful as was the freshly prepared salad and tempura ( deep fried vegetable fritters). All the food items were plated with pleasing artistry.
We had booked the hotel for its hotsprings which lived up to their therapeutic reputation. Although the sex-segregated pools were for hotel guests,
we found ourselves often the only ones who used them at the time. Highly recommend this hotel for its affordability and wonderful value-added hospitality.
The only downside of the hotel is that the wifi signal is not always stable in the guest rooms. But wifi is more accessible from the hotel lobby.
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Price per night from:€73
Posted on Aug 23, 2024|Japanese-Style Standard Room with Mountain View
Guest UserThis is the best onsen hotel we’ve stayed in, among those we’ve stayed in for the past 12 years! We stayed here for 2 nights.
We’ve extremely grateful to the hosts for their outstanding service and hospitality from the heart. Loved the thoughtfully varied menu for each meal.
The establishment is spotlessly clean and excellently maintained. Each morning, our towels and yukata (hotel gowns) were replaced. So were the amenities ( fragrant green tea packs, snacks). The housekeeping staff even offered to mop our rooms after only one night’s stay.
The wifi was also fast and sustained well in the guest room and public lounge areas. There are facilities to cater to a wide range of age groups from seniors like us and children too. There were ample resting chairs in the lounge and on the way to the historian’s well as guest rooms.
The best facility was the hot springs! They are
exactly as depicted in the hotel website. Numerous indoor pools of various temperature all have the renowned ‘beautifying’ odorless alkaline water. My skin felt so smooth and moisturized after only one soak.
What’s more the hot springs stay open for in-house guests from 10.30 am to 11 pm and day-trip visitors from 10.30 am to 8 pm. In-house guests can also use the hotsprings early from 6 to 9 am. There is a European dry sauna as well as wet steam rooms in both make and female hotspring areas.
We would love to stay here again!
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Price per night from:€90
Posted on Dec 5, 2025
Tina.WCY
**Cons:**
- I had a disappointing experience with one of the drivers. He was very rude and had a bad attitude, especially when we couldn't understand his Japanese. Even though we didn't understand everything he said, his demeanor made us feel uncomfortable and negatively impacted our stay.
**Pros:**
- The hotel's location is very convenient, with shuttle service available.
- The views from the hotel are beautiful.
- The facilities are well-equipped and very clean.
Overall, while the hotel has many positive aspects, the encounter with the driver left a sour note on our experience. I hope management can address this issue to ensure future guests have a more pleasant experience.
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Price per night from:€108
Posted on May 21, 2025
Guest User
Great hospitality - Staff are friendly and helpful. Very warm experience
Onsen & room - Clean and decent with Japanese design (Apply to the one inside the room & public onsen)
Lobby - Filled with the western classic design
For sure, we will return for 3rd times visit to Sasara.
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Price per night from:€182
Posted on Apr 4, 2025
KenLin9216
A comfortable and relaxing experience, the outdoor hot spring pool in the room feels very leisurely and great. The dinner was quite rich. We had two different sets of meals for two consecutive nights, so we didn't get tired of it.
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Price per night from:€246
Posted on Dec 30, 2024|Japanese-Style Room With River View
Donovan_lIt was a comfortable, family-run Ryokan style inn. There is free parking for those who drive. It is also walking distance from the train station. We arrived after dark and the staff told us there was no more dinner, so they recommended us a dinner place nearby.
For breakfast which was included, it was a full set and really delicious Japanese platter. We ate to our heart’s content. The onsen is located on the basement and the 4th floor, I like it specially for the rooftop onsen. The men and women onsen will swap at certain timings to allow each gender to enjoy the facilities at the rooftop. They give clear instructions on a piece of paper, and you just need to look at the colour of the cloth hanging outside the onsen. The hotel is located near the town centre, so you can walk around easily.
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Price per night from:€155
Posted on Oct 30, 2025|Standard Japanese Style 2-pax Room Without Bath
NatMalIt was my second hotel in Gero. Staff was very friendly and give me the room in accordance with my needs. The dinner and breakfast was excellent. Just one thing is necessary to take in mind, when you are planning to stay. There are some internal stairs and if you have some problems with legs, it can be difficult to go to some facilities. The onsen on the roof (open) was fantastic, but other one - on the 1 floor - a little bit difficult to catch.
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Price per night from:€56
Posted on Dec 17, 2024
Yuzuojian
The shaking of the elevator 🛗 spills the cup of coffee. I felt very dangerous. Welcome drinks were very good. The service of Oden 🍢 and Ramen 🍜 is the best. The private open-air bath was not good, but the underground bath was good. For dinner, grilled meat on a pottery plate 🥩 Hobamiso is delicious. Free alcohol drinks were also good. The water splitting of the sub-flowing water in Hida was the most fun. At breakfast, Orange 🍊 was very sweet and delicious. I wish I had ice cream. In terms of price, I will give you a passing score. In addition, please provide customer service. I would like to use it again. Fireworks 🎇 also looked a little!
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Price per night from:€86