Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 27, 2024
Guest UserIt’s a small Onsen with few rooms but that made our stay more relaxing and comfortable. Attentive services with an eagerness to explain everything to you despite the language barrier. The outdoor private Onsen was a plus that we enjoyed very much. The downside was the aged room and toilet we got. However, this was compensated by the food that was absolutely fantastic and unsuspectly filling 😋
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Price per night from:TRY 23,377
Posted on May 13, 2025
Guest User
The room is very satisfactory. It is very Japanese style. The housekeepers are like family. They are very friendly. The hotel has private baths, open-air baths and large baths. Since the hotel is very private, you will hardly see other people even in the large bath. It is very comfortable. The breakfast provided is also very rich and very nice.
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Price per night from:TRY 13,223
Posted on Jan 28, 2026
喵喵店長
This was my second stay, and the experience was just as great. The room was clean and comfortable. They have staff who speak Chinese, and they were very attentive, recommending nearby hot springs and restaurants. The owner also speaks a little Chinese. The simple breakfast was fantastic, and the hot soup was delicious! You can leave your luggage at the 1F lobby during check-in or check-out, and they can also arrange a taxi for you. Highly recommended!
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Price per night from:TRY 3,791
Posted on Jul 29, 2026|Keizanso With Onsen Bath Tub
vivian_aries397Traveling with family, we booked three rooms and experienced two different room types. All the rooms were spacious and clean. The Japanese-style room had a charmingly small door. The mountain-view private onsen room had a translucent door, and the large window next to the private onsen had no curtains, which felt like a lack of privacy. Besides the onsen, the hotel also offers billiards, table tennis, and karaoke. The staff were all very enthusiastic, and breakfast was quite refined. There's a free shuttle bus to and from the station during the day. Overall, it was a pretty good stay.
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Price per night from:TRY 11,282
Posted on Sep 11, 2026|Sansuikaku Twin Room
Guest UserGero Onsen Suimeikan♨️
Japan's top three famous hot springs truly live up to their reputation!
I tried all three grand baths, each with a different style: open-air, panoramic, and cypress. The alkaline 'beauty-enhancing' water left my skin feeling incredibly smooth. Soaking in the open-air bath at night under the stars cured all my fatigue.
Convenient transportation and the 'one-night, two-meals' plan made for a fantastic experience. Highly recommend for a trip to the Chubu region! ✨
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Price per night from:TRY 3,370
Posted on Jan 16, 2026|Japanese Style Room(Koboku) Non Smoking With Both Open-Air Bath And Bath In Room
Nobu IsakiThe hotel service was very thoughtful, and they even had staff who spoke Chinese. The room was very comfortable. We booked a private onsen, which was wonderful, and the room itself was spacious, bright, and fully equipped. There was plenty of hot water, and the bedding was comfortable and warm. The public bath was also clean, tidy, and well-appointed. The hotel's location is excellent, and they even provide a free shuttle bus, which was a very considerate touch. There's a Lawson convenience store nearby, making it super convenient for shopping. It was also very easy to visit the nearby Shirakawa-go village. Our vacation and leisure experience was fantastic. Both breakfast and dinner at the restaurant were abundant and delicious. Thank you for your excellent service!
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Price per night from:TRY 5,265
Posted on Dec 16, 2025
200910****
The hotel front desk staff couldn't communicate in English. Unlike some tourist hotels that primarily employ foreign workers, this hotel mainly has Japanese staff, many of whom are from neighboring Japanese cities. Local residents can enjoy the hot springs for less than 1000 yen. I arrived quite late, and thankfully, Trip.com arranged a pick-up service. It was 8 PM at Hida-Hagiwara Station, completely deserted, when I saw the hotel's dedicated car – I was so touched! I can't imagine what I would have done without it. It was snowy and freezing, and we had missed dinner. We asked the driver if he could stop at a convenience store along the way so we could buy some food, and he readily agreed. A big thank you to this hotel employee! My only complaints are: 1. The food quality was just average, and it was pretty much the same for several days, which was a bit... but if you don't book meals, the surrounding area is quite desolate with no restaurants or convenience stores. 2. It's an old hotel with no elevator, so carrying large luggage was a bit of a struggle!
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Price per night from:TRY 3,844
Posted on Feb 14, 2025
Guest UserVery memorable experience, the whole process from entering to leaving is very wonderful, touching service, perfect meals, the only thing I am not too used to is that there is no shower in the room, which is my personal habit. But it was a very memorable trip. I would like to express my sincere gratitude to all the staff of KKR Gero for their care and service. Thank you very much again.
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Price per night from:TRY 3,362
Posted on Feb 26, 2026
Guest User
This place offers great value for money, with clean and appropriately sized rooms. Plus, there's a convenience store and laundry right next door. The location is fantastic for enjoying Gero; it's not too noisy but also not inconveniently far from anything.
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Price per night from:TRY 2,309
Posted on Dec 5, 2024|Japanese-Style Room With River View
Billy SingaporeSmall size onsen hotel, have to be careful to go to onsen, they change morning and evening daily for men and ladies without clear English sign
The rest is good experience, we requested to eat dinner in a special room (not in our own room)because we have 2 couples want to eat together, and they are very helpful to arrange for us
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Price per night from:TRY 8,492