Crowne Plaza Hotels in Glasgow

I would stay again, especially if attending something at the Hydro. I was stung by the carpark as thought you had to download and pay on the app that is signposted all over the carpark. I paid £26.25 for 24 hrs, then went to check in and was told I should've waited until I checked in as it was £10! Maria, who checked us in, asked if we wanted a paper, and we told her our choice. The next morning when it didn't arrive, we asked at reception about it and were told this was not a service they offer? The only other negative was a very rude hotel guest who would not let my elderly mother and I in the lift she was in, even although plenty of space.