Crookston Hotel

We recently had a fantastic family meal at the Crookston Hotel, staff couldn’t do enough for us & food was excellent. The restaurant area was great for a large family dinner party! Thanks so much 💕 We have booked to go back soon for another family celebration 🍾 x

went for our badminton Christmas meal. I wasn't totally happy with the menu - for vegetarians the starter and main were very similar and didn't show much creativity. the starter was nice, but the main..... omg it said it was "tomato and roasted pepper pasta served with goats cheese and fresh peashoots" when it arrived it had neither goats cheese or peashoots, and had a lot of chilli, so i explained this to the staff, another plate came out with a few crumbles of goats cheese and a few pea shoots ( about 3!!) it also had so much chilli in it that i actually couldn't eat it, was absolutely awful and disappointing, i said this to the staff and no response. I tried to call them and left a message ...but no response, i think they got my money and dont care.

The room was nicely furnished and the bed was comfortable. Dog friendly, which was great and free breakfast a bonus. When we arrived it was incredibly busy and the check-in process was not particularly welcoming but we put it down to the staff being under a lot of pressure. Unfortunately our downstairs room (24) was adjacent to the function room. It was incredibly noisy when we arrived until well after midnight on the night of our arrival which made sleeping (and even just trying to watch the TV) impossible. The sound of people outside the door of the room was continuous with people constantly loitering in the hallway, chatting, arguing, laughing, coming and going. It was akin to trying to get to sleep in the middle of Sauchiehall Street on a Friday night! The following day the room was freezing cold and there was no hot water. There was also another function on across the corridor, so the place was going like a fair, again all the noise could be heard directly outside our door. We tolerated the noise but spoke to the staff about the other things who said the heating was broken and they were trying to fix it. Fair enough, these things happen but it didn't make for a great start to our evening out. Thankfully the function had ended when we got back later that night so it was nice and quiet and we slept fine. However, the following morning there was still no hot water but we were in a rush so just had to check out having not really had a chance to wash properly in two days. The hotel has plenty going for it as it is reasonably priced, but if you want a good night's sleep, a comfortable stay and a basic level of service it's not going to be the place for you. On check-out there was no apology for the lack of heating or water and nobody bothered to ask us how our stay was, so I can only presume they weren't interested.

Phoned to book for 7 pm , lady said she would check with chef as they had a really big table coming in, told no sorry can accommodate you, popped in at 6.45 and asked if I could have food young boy very nice and gave us a table Sunday roast everything was perfect apart from the square so called roast beef, tough as no horseradish either. That big table that was coming in didn’t come in!!!!

Stayed for three days at the Crookston hotel could not fault the staff they were so friendly and efficient, we stayed in the double room on ground floor which was good only thing they could be improved with room would have been nice to have two smaller chairs one each bit one large one with one of us having to sit on bed , breakfast was a delight too shame though that when asked for black pudding then had none otherwise all was fine, would stay there again when up home for a visit

Were to start . Check in when I arrived there was a function on , I followed the instructions ring the bell for reception no one came rang it again noone came waited a while rang it again 30 min later a member of staff came round I said hi can you check me in I need to get back to the hospital.she asked me to wait while she put up circus posters .anyway finally checked in was booked in to room 1 quickly I went to the room had a quick look around it was quick as the room was tiny single bed pressed up to the window small black drawers and a small dressing table photo to follow . Quickly made my way to the hospital to visit my husband ,I returned about 8 30 pm . Went to my room the TV was not working I went down to reception to ask if someone could have a look , first girl said sure let me get someone second member of staff said no can do it will be tomorrow,explained that I needed a distraction and could I be moved room was told no . So I went back to my room it was noise outside tried to close the window the window was broken would not close at this point I'm like right you have your book read and get some sleep ,bed side light didn't work . At this point it was 1 am and I started looking for another hotel but there were none in the area , the final straw was getting changed for bed went to put my clothes away to find the last occupants clothes still in the drawer . There was a sweat smell coming from the bedding pulled back the sheet and promptly got ready . Ended up using my backpack as a pillow and my jacket to cover me, I have stayed in many a cheap hotel but this has to be by far the worst experience I have ever had .