Taigu Huilichengrui Hotel, the Pearl River New Town, Guangzhou Guest Reviews
4.6/5
Very Good
1936 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1936)
Positive reviews(1891)
Reviews with photos/video(933)
Easy to get around(304)
Friendly front desk staff(258)
Delicious breakfast(119)
Close to metro(88)
Convenient for shopping(83)
Excellent afternoon tea(74)
Perfect for business trips(52)
Excellent room layout(28)
Negative reviews(45)
Jacqueline Panganiban
Business Queen Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Highly recommended! This hotel surpassed our expectations in every way. Its prime location, just across from Taikoo Mall, made exploring a breeze. The breakfast spread was impressive, with a wide variety of delicious options.
Special kudos to iPio (Zhu) for their exceptional service and warm hospitality. They went above and beyond to ensure our stay was comfortable and memorable. We were pleasantly surprised with a complimentary room upgrade, which was a lovely touch.
The hotel's attention to detail was impressive. They provided our child with toiletries and slippers, and even surprised us with a fresh fruit platter.
Thank you for an unforgettable experience! We'll definitely return if we're ever in Guangzhou again.
6/8
Response from Property: 🎉Congratulations🎉, because you gave our hotel a five-star review and beautiful photos, Ctrip pushed your review to the top ten in the hotel reviews, I will give you the following prizes [1️⃣ 30% discount coupon for room rate] [2️⃣ Buffet breakfast coupon for two people] [3️⃣ Afternoon tea coupon for two people] [4️⃣ Freshly ground coffee coupon for two people] [5️⃣ Delicious beer coupon for two people] [6️⃣ Late check-out coupon] You can contact us at any time to claim the above rewards. The claiming time is until December 31, 2025. The claiming method is: Contact the front desk and ask for Mr. He. Thank you for your support and trust in us. You are welcome to come home at any time.
Guest User
Business Queen Room
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Very convenient location and friendly service. Great amenities. Will recommend.
Response from Property: Dear customer, thank you for your full recognition of Xiao Rui. Your satisfaction is our motivation! Our Xiao Rui is located in the core business district of Tianhe District in Guangzhou, close to Zhujiang New Town CBD, Haixinsand (Guangzhou Tower), Pazhou Exhibition Center, and on top of the subway (only 50 meters away from Shipai Bridge Exit A). Whether you are shopping or traveling on business, Xiao Rui is your first choice for business travel~ Finally, Xiao Rui wishes you a happy life and all the best!
Anonymous User
Business Queen Room
Stayed in Oct 2024
Couples
71 review
3.7/5
Posted on Nov 3, 2024
One thing that is GREAT of this hotel is the location. Fantastic in the heart of Tianhe.
However, service wasn't the best here. Also the bf is not worth waking up!
Response from Property: Dear guest, we are very sorry that we failed to provide you with perfect service. Our management attaches great importance to the service problem you mentioned. We will definitely strengthen the training of our staff and make unified rectifications. We hope that Xiao Rui will have the opportunity to make up for this small defect with better service in the future~ Our Xiao Rui is located in the core business district of Tianhe District, Guangzhou, close to Zhujiang New Town CBD, Haixinsand (Guangzhou Tower), Pazhou Exhibition Center, and above the subway (only 50 meters away from Shipai Bridge Exit A). Whether it is shopping, tourism or business travel, Xiao Rui is your first choice for business travel~ Finally, Xiao Rui wishes you a happy life and all the best!
Fiona23
Business 2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Very good service and clean room. Good location.
Response from Property: Dear customers, hello, thank you for your comments, if you are a business elite who often travel and work, your choice is very wise, because our hotel is the preferred hotel for business travel, living in hotel rooms, there is a feeling of urban white-collar workers, the hotel is surrounded by office buildings, and also convenient transportation, you and your customers can negotiate business in the hotel, which can help you achieve something in your career!
Joenus
Business Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Good location and the hotel is clean.
Response from Property: Dear customers, hello, thank you for your comments, if you are a business elite who often travel and work, your choice is very wise, because our hotel is the preferred hotel for business travel, living in hotel rooms, there is a feeling of urban white-collar workers, the hotel is surrounded by office buildings, and also convenient transportation, you and your customers can negotiate business in the hotel, which can help you achieve something in your career!
Kumataki
Queen Room With City View
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The great stay was!
Response from Property: 【❤距離長隆野生動物園僅30分鐘❤】【❤長隆野生動物園距離長隆水上樂園僅5分鐘❤】【免費有氧健身】【全屋智能】【迷你冰箱】【幕思床墊】【大屏觀影】【免費自助洗衣】【距離廣交會展館僅3公里】感謝親親對麗呈的認可,我們能為您帶來滿分的體驗感到十分高興,希望以後您來廣州的時候我們可以繼續為您提供貼心的服務。我們酒店是地處天河區,2公里即可到達廣州最核心的商場太古滙、正佳廣場、天河城、許多的景點等近在咫尺,小芮祝親親您生活愉快,一切順利!
CHUI HA
Two-Bedroom Executive Suite With Panoramic 2-Bedroom And Yunduan Parlor
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 22, 2025
This hotel is best, good location, shopping mall and restaurant are surrounding at the hotel.
Response from Property: 【🚌廣交會期間免費4⃣輛大巴車接送🚌】客官您好呀,我們酒店距離📍廣交會展館直線距離5公里❗❗👉🚖打車需要12分鐘👈👉🚇地鐵需要:37分鐘👈我們在4月廣交會期間,每天都會有4⃣輛大巴車,免費接送各位參展的客人,有任何需要也都可以隨時致電前台,前台將竭誠為您服務。
Guest User
One-Bedroom Deluxe Suite With Private Kitchen And Yunduan Overlooking Taikoo Hui
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 16, 2025
The place is efficient and clean with great location. They have a kitchen without any plates, spoons or pots. When we arrived no one assessed us with our luggage and mentioned that they don’t have that service. There is no iron but there’s a laundry room on the top floor. Over all it’s a 4/5 with a good experience.
Response from Property: [Contact the front desk to book a surprise discount to enjoy 20% off] [❤ Taikoo Hui CBD has an overview of the city and the bustling traffic ❤] Hello, guest, thank you very much for your review. The hotel is located in the prosperous business district of Tianhe, opposite Taikoo Hui. , next to Wanlinghui Shopping Mall and HSBC Tower, you can also see the Canton Tower from the upper floors. It is an excellent location for viewing the beautiful scenery of the city. Transportation and shopping are very convenient! [In response to the problem you mentioned that there are no plates in the kitchen] Plates and spoons are standard and must be available. Maybe you are a foreign friend and our chef did not understand your needs. Our hotel has trained all employees Translation software installed. [No iron] This is also a non-existent problem. Our iron is on the left side of the laundry room on the 30th floor. Next time, you can call the front desk directly to serve you. Xiao Rui looks forward to seeing you again and wishes you a Happy New Year in advance!
Irisgeelee
Business Queen Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Room is clean. Free drinks and this hotel is located at upper floors, minimum 19 floor and above. Very good location, highly recommended!
Response from Property: Dear customers, hello, thank you for your comments, if you are a business elite who often travel and work, your choice is very wise, because our hotel is the preferred hotel for business travel, living in hotel rooms, there is a feeling of urban white-collar workers, the hotel is surrounded by office buildings, and also convenient transportation, you and your customers can negotiate business in the hotel, which can help you achieve something in your career!
Guest User
A Two-bed Room With A View Of Gree City
Stayed in Nov 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jan 1, 2025
The hotel is very convenient & new, the front desk team are also super helpful & friendly.
Response from Property: Dear customers, hello, thank you for your comments, if you are a business elite who often travel and work, your choice is very wise, because our hotel is the preferred hotel for business travel, living in hotel rooms, there is a feeling of urban white-collar workers, the hotel is surrounded by office buildings, and also convenient transportation, you and your customers can negotiate business in the hotel, which can help you achieve something in your career!
Anonymous User
Business Queen Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The location is extremely convenient. The subway station is just next to the hotel. There are several shopping malls, cafes and restaurants in the area.
The hotel is quite new. The room is more spacious than many hotels in the city with the same price range. There aren’t many menus for the breakfast but the quality isn’t bad at all.
Response from Property: 感謝親親對小芮的認可,我們能為您帶來滿分的體驗感到十分高興,希望以後您來廣州的時候我們可以繼續為您提供貼心的服務。我們酒店是地處天河核心商圈,石牌橋地鐵站A出口50米即可到達;廣州最核心的商場太古滙、正佳廣場、天河城等近在咫。最後小芮祝親親您生活愉快,一切順利!
Guest User
Queen Room With City View
Stayed in Nov 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel provides large rooms with excellent views of the city.
The hotel is located near many restaurants, shopping malls, and an easy walk to the metro.
The staff is very friendly and helpful in accomodating foreign guests.
Response from Property: Thank you for your recognition of Xiao Rui. We are very happy to bring you a perfect experience. We hope that we can continue to provide you with considerate services when you come to Guangzhou in the future. Our hotel is located in the core business district of Tianhe, only 50 meters away from Exit A of Shipaiqiao Metro Station; the most core shopping malls in Guangzhou, Taikoo Hui, Grandview Plaza, Teemall, etc. are within easy reach. Finally, Xiao Rui wishes you a happy life and all the best!
Guest User
Business 2-bed Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Good!
Response from Property: 【❤地鐵3號線石牌橋站步行10米❤】親愛的顧客,您好吖,很感謝您的點評,如果您是經常出差及辦公的商務精英,您的選擇是非常明智的,因為我們酒店是商旅出差首選的酒店,住在酒店客房,有一種城市白領的感覺,酒店周圍全是寫字樓,且還交通便利,您和您的客户可以在酒店洽談業務,是能夠助您在事業上有所成就的!
Jayelle Chng
Two-Bedroom Executive Suite With Panoramic 2-Bedroom And Yunduan Parlor
Stayed in Oct 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Dec 3, 2024
Super conveniently situated above a MRT station. Surprised how this hotel was not advertised more on the platform. Minutes away from all the Guangzhou mega malls, room was big and they have all sorts of amenities from toothbrush to combs and sewing kit. One negative thing was that during our stay, the sewage smelled bad in the toilet.
Response from Property: Dear guest, we are very sorry for not being able to provide you with perfect service. We hope that Xiaorui will have the opportunity to make up for this small defect with better service in the future~ Our Xiaorui is located in the core business district of Tianhe, Guangzhou, close to the CBD of Zhujiang New Town, Haixinsha (Canton Tower), Pazhou Convention and Exhibition Center, above the subway (only 50 meters away from Exit A of Shipai Bridge), whether it is shopping, tourism or business travel, Xiaorui is your first choice for business travel ~ Finally, Xiaorui wishes you a happy life Happy and all the best!
Anonymous User
Business 2-bed Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Thumbs up to their service. All of them are very helpful, especially the front desk staff. Me and my family members enjoy staying there.
Response from Property: 【❤太古滙CBD縱覽城市美景,觀車水馬龍❤】客官,您好吖,非常感謝您的好評,酒店位於天河繁華商圈,酒店對面是太古滙,旁邊是萬菱滙商場,滙豐大廈,高層還可看到廣州塔,觀覽城市美景的優越位置,交通,購物都很便利哦!