7 Days Premium (Guangzhou Tianhe Shipaiqiao Metro Station) Reviews

Response from Property: Hello dear customers and friends! We are very sorry that this stay has brought you a bad experience! We take your questions very seriously. The hotel has experienced countless receptions, and the facilities will inevitably leave traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again.

Response from Property: Dear customer, hello! As soon as I open the computer and see your comments, the moment people have a feeling of "suddenly like a night spring breeze, thousands of trees pear blossom". We are honored by your love for us, and our door is always open to you.

Response from Property: Dear customer, hello! We are very sorry to bring you such a bad check-in experience. We will collect your suggestions and feedback as soon as possible and have the maintenance master carry out repairs and facility maintenance. The hotel has gone through countless receptions, and the facilities will inevitably leave traces of time. We We will continue to strengthen the daily maintenance and upkeep of equipment and facilities. Xiaoqi has also been renovating in the past two months and will face everyone with a new look. Xiaoqi has also conducted training and rectifications for the staff on duty. We are deeply sorry for the inconvenience caused to you. Thank you again for your review and we sincerely look forward to it. Your visit again.

Response from Property: Dear guest, thank you for your suggestion, the store will be renovated in the past two months, looking forward to your next stay!

Response from Property: Since getting your affirmation, it seems to have seen light in the endless darkness, found a clear spring in the boundless desert, and found a flower in the rocks, how can Xiao 7 not thank you?

Response from Property: Persevere and work hard, your satisfaction is our greatest harvest, and we hope that you will always be with us on the way forward!

Response from Property: Dear guest, hello! Our hotel treats all nationalities and locals equally. There is no such problem as your feedback. At the same time, we also went to understand your situation on the day. We gave you your room card, but you ran to the wrong floor and you came down We were trained, and then we asked two front desk staff on shift to take you to your room and explain it to you, but you have been angry and refused to listen to our suggestions, so we are also very distressed, we I also hope to have a good time with the guests, but no one would have guessed that you ran to the wrong floor. Remember to check the room card. In addition, if you are not sure which room it is or you can’t find the corresponding room number, you can contact our front desk at any time, and we will be the first I have time to deal with it for you, so you don't need to make a trip. I'm really sorry, and I hope you don't take it to heart!

Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here! Thank you for your valuable comments. Regarding the poor environment and facilities of the hotel, the hotel has been in business for more than ten years and the facilities are indeed a bit aging. We will update and overhaul them in the near future. We hope you will have a better experience next time you stay. ,Thanks! I wish you a happy life. If you have any questions about your next stay, let us know. We look forward to seeing you again!

Response from Property: Dear guest: Hello! Thank you very much for choosing 7 Days Inn and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. We hope that our sunny and warm service will bring you the supreme service experience.

Response from Property: Dear customer, hello! We are very sorry to bring you such a bad check-in experience. We will collect your suggestions and feedback as soon as possible and have made rectifications. If you have any problems with the room, you can contact the front desk as soon as possible to change the quilt. The toilet in the lobby is borrowed by surrounding people. , but it was not flushed. In addition, it was repaired some time ago, so it is not open. We are deeply sorry for the inconvenience. Thank you again for your review. We sincerely look forward to your visit again.