Guest Reviews of JI Hotel (Guangzhou Baiyun Airport)
9.4/10
Outstanding
1440 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(1440)
Positive reviews(1401)
Reviews with photos/video(122)
Classy environment(113)
Large rooms(109)
Friendly front desk staff(103)
Delicious breakfast(57)
Average sound insulation(34)
Perfect for business trips(33)
Close to airport(24)
Stayed multiple times(8)
Negative reviews(38)
Anonymous User
Double Room
Stayed in Dec 2024
Solo traveller
2 review
6.0/10
Posted on Jan 20, 2025
I booked Ji as I wanna see their cutie robots. Other Ji hotels have food delivery robots. However this hotel doesn’t have them. And it is not really safe as delivery guys could get lift card to customers’ room. I would prefer the robots. They gave me teeth brush at reception which is not professional.
Response from Property: Dear guests, hello! Thank you for staying in our hotel. We are deeply sorry that we failed to bring you a satisfactory accommodation experience! Thank you for your valuable advice. Our hotel is the old version 3.5 opened in 2018. The new seasons opened in the following two years are all new versions 4.0, and the facilities and equipment will be slightly different. In accordance with government requirements, in order to promote environmental protection, six small items of washing and brushing are not allowed to be sent to that room. Some guests bring their own, and if necessary, the front desk will provide them when checking in. We have reported your questions to the relevant departments. It is the responsibility of all employees of Xiaoji to provide warm and thoughtful service to every guest staying in the hotel. We sincerely look forward to your visit again!
Guest User
Superior Room (2 Beds)
Stayed in Jun 2025
Family
10 review
10/10
Outstanding
Posted on Jul 6, 2025
Good place. Nice staffs
Response from Property: 感謝您在旅途中留下如此美好的印記,‘Good place. Nice staffs’不僅是一句簡單的評價,更像是一封寫給未來的信箋。我們始終相信,旅途的意義在於遇見,而每一次相遇都值得被珍藏。全季願成為您旅程中的一抹詩意,陪伴您走過每一個晨昏。期待與您再相逢,共賞人間風月。
Liya Maqubela
Deluxe King Room
Stayed in Dec 2024
Solo traveller
9 review
10/10
Outstanding
Posted on Jan 4, 2025
Great place, nice rooms and clean.
Response from Property: 美中有不足,心中有期盼!未完待續的美好,請容我娓娓道來
Azlan Oezt
Double Room
Stayed in Sep 2023
Business traveller
61 review
10/10
Outstanding
Posted on Nov 2, 2023
Nice hotel.good location too
Response from Property: Thank you for your comments. I'm glad you had a pleasant experience.
Guest User
Deluxe King Room
Stayed in Oct 2024
Couple
2 review
9.0/10
Great
Posted on Nov 10, 2024
Generally acceptable
Response from Property: 相識是緣起,相知是續緣,相守是緣定,細碎的流年,感謝親的厚愛,有您很幸運。
Guest User
Double Room
Stayed in Dec 2024
Solo traveller
3 review
10/10
Outstanding
Posted on Jan 12, 2025
环境:ting h
Response from Property: 深情不及久伴,厚愛無需多言!感謝您的好評!記得常來哦!
Tay Vincent
Deluxe King Room
Stayed in Aug 2024
Business traveller
3 review
10/10
Outstanding
Posted on Oct 17, 2024
Nice place
Response from Property: 全心守候!四季相隨!感謝您的認可,温馨便捷都為您,我們從始至終,點滴相隨。
Suiyuerandefengpi
Double Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 29, 2025
First of all, the hotel is very clean and new. The front desk staff is very polite. They also upgraded our room. The room is quite big and comfortable. Secondly, the breakfast restaurant is very clean and the auntie at breakfast is very polite. Then there are some shortcomings: breakfast starts at 7 o'clock, which feels a bit late. Another point is that you cannot delay check-out. You must check out at 12 noon. Alas!
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for staying at our hotel. We apologize for any unsatisfactory accommodation experience. We will carefully address the issues you raised. We hope you will feel free to contact the front desk with any questions next time. We will be happy to serve you wholeheartedly. Thank you!
Anonymous User
Deluxe King Room
Stayed in Mar 2025
Family
42 review
5.5/10
Posted on Apr 27, 2025
The check-in process was wrong again and again, the room cleaning was a bit poor, the exhaust fell off and was not repaired, and I didn't want to change rooms in a hurry. . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for your review in your busy schedule. We are deeply sorry that we failed to bring you a satisfactory accommodation experience! We will seriously rectify the problems you reflected. Thank you for your feedback. We hope that we will have the opportunity to serve you in the near future! Looking forward to your visit again! Thank you!
Guest User
Double Room
Stayed in Feb 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Mar 16, 2025
The staff is very welcoming, the room is clean and odorless, the bed is neat and comfortable, and the breakfast is rich in variety!
Original TextTranslated by Google
Response from Property: The years are quiet and the time is right. In the busy days, our store is beautiful because of your coming. Please take care of us in the future. Thank you for meeting us!
Guest User
Double Room
Stayed in Jan 2025
Business traveller
29 review
8.0/10
Very Good
Posted on Feb 25, 2025
Facilities: The facilities are pretty good
Hygiene: The hygiene is pretty clean
Environment: The environment is okay, and the transportation is okay
Service: The service is pretty good, and basically everything can be solved through communication
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for taking the time to leave us a review. We are deeply sorry that we failed to bring you a satisfactory accommodation experience! We will seriously rectify the problems you reported. Thank you for your feedback and hope that we will have the opportunity to serve you in the near future! Looking forward to seeing you again! Thanks!
Guest User
Double Room
Stayed in Jan 2025
Travelling with friends
2 review
8.5/10
Very Good
Posted on Feb 16, 2025
According to your request, I wrote a review for you:
I recently stayed in this hotel and was satisfied with the overall experience. First of all, the hotel's hygiene is reassuring, the room is clean and well-equipped. Secondly, there are abundant dining options around the hotel to meet the needs of various tastes. However, the environment is a bit noisy, which may affect the rest experience of some guests. At the same time, the WIFI signal in the room is unstable, which affects the smoothness of Internet access. In addition, the TV can only receive wired signals and cannot be cast, which limits the entertainment function to a certain extent. Overall, despite some minor flaws, the overall living experience is still worth recommending. For travelers who pursue convenience and comfort, this is a good choice.
Original TextTranslated by Google
Response from Property: There are imperfections in beauty, but there are also expectations in my heart! I am deeply sorry for the imperfections brought to you. I look forward to your next visit.
Guest User
Double Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 3, 2025
The hotel is in a good location, with many restaurants nearby. The hotel rooms are large, decorated in the consistent all-seasons style, clean and sanitary. Not bad
Original TextTranslated by Google
Response from Property: Your affirmation is as dazzling as gold carvings and jade. We treasure your praise and remember every word in our hearts. Your words of affirmation make our persistence meaningful! We look forward to your next visit~
LON LO
Double Room
Stayed in Dec 2024
Travelling with friends
27 review
9.0/10
Great
Posted on Jan 31, 2025
BOOKED 3 rooms, booked to be quiet,
Say it again at check-in.
But compared to the very noisy room to the right restaurant,
I'm so worried when I see earplugs as a gift.
All night D alcoholics get drunk,
Fortunately, we could change rooms the next day.
Overall all the waiters have a good service attitude.
The room is quite tidy for 2018.
Original TextTranslated by Google
Response from Property: I often see guests leaving me. Although I feel reluctant to leave, I hope to meet again next time. I will wait for you here.
Guest User
Double Room
Stayed in Dec 2024
Solo traveller
5 review
10/10
Outstanding
Posted on Jan 23, 2025
The hotel is very good, the front desk is very friendly,
Sanitation: Very good, the room is large and comfortable, there are many delicious foods downstairs!
Facilities: Convenient
Service: Good
Environment: Good
Original TextTranslated by Google
Response from Property: Meeting is the most precious fate, missing you is the most beautiful mood, caring for you is the most sincere heartbeat, and greetings are the most beautiful words. Thank you for your praise of us and we look forward to your stay again!