Yitel (Guangzhou Pazhou Exhibition Center Chigang Metro Station) Reviews
Yitel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)
No.2 Xingang East Road, Haizhu District, Guangzhou, Guangdong, 510308, ChinaView Hotel Details
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Yitel (Guangzhou Pazhou Exhibition Center Chigang Metro Station) Guest Reviews
4.6/5
Very Good
449 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(449)
Positive reviews(434)
Reviews with photos/video(49)
Easy to get around(60)
Convenient location(53)
Close to metro(32)
Delicious breakfast(30)
Classy environment(28)
Friendly front desk staff(17)
Excellent TV(6)
Would stay again(4)
Negative reviews(15)
Guest User
Double Bed Room A (Tranquil Space + Fresh Air System)
Stayed in Apr 2024
Business travellers
1 review
3.7/5
Posted on Apr 27, 2024
Ideal hotel for canton fair. 1 stop on the metro and easy to get to/from the airport.
Great room, air con works well, fantastic shower, always hot and powerful. Nice touches with slippers, gown, fresh fruit, water, kettle and fridge.
Comfy bed, no noise from outside honking which is always a plus. My room had no windows but not really an issue as only sleeping there.
Special mention to the breakfast and breakfast staff. Very on the ball and constant cleaning. Great spread and choice for western cultures as well as a fresh and vase Chinese selection.
Clean and tidy. Nice touch with with cocktails and nibbles upon returning from the fair. Also a bus to and from the fair if you fancied a day off from the busy metro.
Would stay again without a doubt.
Response from Property: Dear guest, thank you for staying in our hotel during the Canton Fair, the problem you mentioned is true, sorry, we have shown on the platform room type that this room type is a windowless room, the occupancy rate is high during the Canton Fair, and we failed to upgrade it to you. I am very sorry that our hotel has a shuttle bus from the hotel to the Canton Fair Pavilion during the Canton Fair, and the hotel will take two flights to the pavilion in the morning. In the afternoon, two classes will return to the hotel, which is also to bring better experience to the guests. Meanwhile, during the afternoon of the Canton Fair, delicious afternoon tea will be prepared for everyone to taste, and some small activities and games will be held from time to time to interact with the guests. We look forward to your visit again. Anita wong
YuliaYar
Double Bed Room A (Tranquil Space + Fresh Air System)
Stayed in May 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on May 19, 2024
Hotel was well equipped and furnished, clean and cozy. All amendments were operating properly. Location is very convenient, the central part of Guangzhou, walking distance from the nearest subway station. Definitely highly recommended for a pleasant and beneficial stay😇
Response from Property: Dear guest, your positive feedback is our greatest affirmation and encouragement. For us, it is a bright light that constantly guides us towards higher standards. We will constantly improve ourselves, and this is also our greatest reward to our respected guest. We look forward to your visit again. Hotel General Manager: Anita Wong
J.Kanokkarn
Business Queen Room
Stayed in Apr 2023
Business travellers
5 review
4.7/5
Amazing
Posted on Apr 20, 2023
The hotel is located within 4-5 mins (350 meters) walking distance to subway, quite convenient but a little far for those who lazy walking like me. 😄
Hotel is newly renovated and have all amenities you want, only one thing disadvantage for me there’s no rinsing spray in toilet. But very clean and the room has enough space to put two huge luggages.
Breakfast is delicious. American and Chinese styles. The service is great, the reception may not speak English well but willing to help, my flight is overnight and I need to check-in early morning, staff helps us all. Next time we visit here will come back again.
Response from Property: Dear guests, thank you very much for staying in our hotel and participating in the comments. It is our honor to serve you. As you mentioned that your English is not very good, our hotel reception has also focused on strengthening training, hoping to provide service for more foreign guests. We will continue to work hard with your encouragement and support, your satisfaction is our pursuit. I believe we will do better! Thank you for your continuous support! Wish you all the best! Look forward to your coming again. General Manager: Anita Wong Dear guests, thank you very much for staying in our hotel and participating in the comments. It is our honor to serve you. As you mentioned that your English is not very good, our hotel reception has also focused on strengthening training, hoping to provide service for more foreign guests. We will continue to work hard with your encouragement and support, your satisfaction is our pursuit. I believe we will do better! Thank you for your continuous support! Wish you all the best! Look forward to your coming again. General Manager: Anita Wong
Luca WorldTraveler
Business Queen Room
Stayed in Mar 2023
Business travellers
33 review
4.2/5
Very Good
Posted on Mar 19, 2023
Good location 5min walking from Chigang metro station line 8. From here can go anywhere by metro and only 3 stops to the Pazhou Exhibition.
Good breakfast with many kind of Chinese food.
Clean room, comfortable, quiet (my room face the River), huge tv.
Response from Property: Dear guest, hello! Thank you very much for choosing Yitel Hotel Guangzhou Pazhou Exhibition Center and sharing your stay experience with us. Yitel, as a mid-to-high-end brand under BTG Homeinns Group, advocates the service concept of "Yitel - Balanced Place", aiming to provide every guest with a warm and comfortable stay experience; sincerely thank you for your support and love, and look forward to seeing you Continue to choose Yitel Hotel for your next trip to Guangzhou. I wish you a happy life, thank you! Anita WongHotel General Manager
Anonymous User
Double Bed Room A (Tranquil Space + Fresh Air System)
Stayed in Jun 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Clean and decent service.
Response from Property: Dear guest, your positive feedback is our greatest affirmation and encouragement. For us, it is a bright light that constantly guides us towards higher standards. We will constantly improve ourselves, and this is also our greatest reward to our respected guest. We look forward to your visit again. Hotel General Manager: Anita Wong
RoCal
Double Bed Room A (Tranquil Space + Fresh Air System)
Stayed in May 2023
Business travellers
18 review
4.7/5
Amazing
Posted on May 15, 2023
Booked again for the second time. Very happy with the service and the room. I prefer non-smoking rooms and even if it doesn’t have a window it is pretty decent and I had a good sleep. Will book again for future biz trips in GZ.
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "heart service", we are carefully found can give you the opportunity to provide service, to provide you with a more satisfactory, more comfortable rest environment! We will continue to work hard with your encouragement and support, your satisfaction is our pursuit. I believe we will do better! Thank you for your continuous support! Wish you all the best! Look forward to your coming again. General Manager: Anita Wong Dear guests: Hello, thank you for your comments! The hotel advocates "heart service", we are carefully found can give you the opportunity to provide service, to provide you with a more satisfactory, more comfortable rest environment! We will continue to work hard with your encouragement and support, your satisfaction is our pursuit. I believe we will do better! Thank you for your continuous support! Wish you all the best! Look forward to your coming again. General Manager: Anita Wong
Andersen
2-bed Room With View
Stayed in Apr 2023
Business travellers
1 review
3.2/5
Posted on Apr 20, 2023
No one speaks english, no english signs or decripstions, even in the elevator you need to guess where the restaurants are.
Response from Property: Dear guest, thank you very much for your stay in our hotel, and we are very sorry for the unpleasant stay experience for you. We attach great importance to your suggestions, and we also strengthen English training and put up multi-language signs to bring more convenient stay experience for foreign guests. Welcome to visit us again, we hope you can communicate in English normally next time, and we will make continuous efforts. Constantly improve the service, for your next visit to prepare. The staff of Guangzhou Pazhou Convention and Exhibition Center and Yitel Hotel look forward to your visit again! ANITA WONG, General Manager, Hotel Dear guest, thank you very much for your stay in our hotel, and we are very sorry for the unpleasant stay experience for you. We attach great importance to your suggestions, and we also strengthen English training and put up multi-language signs to bring more convenient stay experience for foreign guests. Welcome to visit us again, we hope you can communicate in English normally next time, and we will make continuous efforts. Constantly improve the service, for your next visit to prepare. The staff of Guangzhou Pazhou Convention and Exhibition Center and Yitel Hotel look forward to your visit again! ANITA WONG, General Manager, Hotel
ANDRES d g
Double Bed Room A (Tranquil Space + Fresh Air System)
Stayed in Apr 2023
Business travellers
2 review
2.2/5
Posted on Apr 20, 2023
Terrible smell to cigarette in the aisles, not beautiful place
Response from Property: Distinguished guests! Thank you very much for choosing Guangzhou Pazhou Convention and Exhibition Center and sharing your stay experience with Yitel Hotel. We take your question seriously. There are perfume in the corridor, but we failed to change it in time due to the busy period during the exhibition. Thank you for your valuable advice, we will continue to improve ourselves, this is our respect for your guests, the biggest return, looking forward to your visit again. General Manager: Anita Wong Distinguished guests! Thank you very much for choosing Guangzhou Pazhou Convention and Exhibition Center and sharing your stay experience with Yitel Hotel. We take your question seriously. There are perfume in the corridor, but we failed to change it in time due to the busy period during the exhibition. Thank you for your valuable advice, we will continue to improve ourselves, this is our respect for your guests, the biggest return, looking forward to your visit again. General Manager: Anita Wong
Knowles
Smart Cozy Room (Double Bed)
Stayed in Dec 2021
Couples
38 review
3.7/5
Posted on Jan 2, 2022
Good location, near to party pier. Great view from the window. Rooms had everything you needed. The room and bedding did smell of smoke though.
Guest User
Business Queen Room
Stayed in Apr 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 18, 2023
Nice experience
Susana B
Double Bed Room A (Tranquil Space + Fresh Air System)
Stayed in Jan 2022
Couples
11 review
4.7/5
Amazing
Posted on Jan 26, 2022
Check-in was fast and easy. Foreigner friendly hotel.
Response from Property: Hello! Thank you for your careful comments. I believe with your support, we will be better and better! With regard to your feedback, Xiaoyi has given it to relevant departments for improvement. I hope you can see small progress next time! Xiao Gu, I wish you a smooth work and a happy life! General manager of Anita Wong Hotel
Guest User
Double Bed Room A (Tranquil Space + Fresh Air System)
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 11, 2024
This is my first time staying at the Yitel in Guangzhou. The hotel is in a good location, easy to see, with a very eye-catching sign. It is also very close to the subway station, just a few minutes away. The lobby is very spacious. Guangzhou is really hot, and the air conditioning in the lobby is really sufficient. When you walk in, you will feel fresh and cool. The front desk is very good-looking. The check-in was also very enthusiastic and handed over tea. It was a rare black plum tea, which was good. The hotel has two elevators, both of which require a card to go up, which feels very safe. Interestingly, I encountered a smart robot in the corridor. The room arranged by the front desk is on the same floor as the laundry room. It is very clean and very convenient. The room also has a very large TV, and you can see the Guangzhou Tower. I took a beautiful picture of the sky at sunset. The overall experience of this stay is very good and very pleasant. I will choose here next time I go on a business trip!
Original TextTranslated by Google
6/9
Response from Property: Dear guest, hello! Thank you very much for choosing the Yitel Guangzhou Pazhou Exhibition Center and sharing your stay experience with us. As a mid-to-high-end brand under the BTG Home Inns Group, Yitel advocates the service concept of "Yitel - Balance" to provide every guest with a warm and comfortable stay. I sincerely thank you for your support and love. I look forward to your next trip to Guangzhou and continue to choose Yitel. I wish you a happy life. Thank you! Anita Wong Hotel General Manager
Lvguangya
Smart Cozy Room (Double Bed)
Stayed in Oct 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Facilities: Very comfortable
Hygiene: Very good, no musty smell
Environment: Comfortable and quiet
Service: The staff has a good service attitude
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you have chosen to stay at the Yitel Hotel and participate in the evaluation. Although the words are few, the meaning is rich. The hotel is located in (Canton Fair Complex) (Poly World Trade Expo Center, Guangzhou) (Nanfeng International Convention and Exhibition Center) (Guangzhou International Procurement Center) (Pazhou Complex Inspiration and Innovation Exhibition Hall) only 1.5KM-2.0KM, and is close to the bustling leisure and entertainment business district (Liying Square) (Tiande Square) (Pearl River New Town) (Padi Beer Culture Square) and other tourist and major Internet celebrity check-in areas. It has the bustle and convenience of the city. The hotel buffet breakfast is rich and delicious. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart, looking forward to your next home! ! ! Hotel General Manager: Anita Wong
Guest User
Smart Cozy Room (Double Bed)
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
It was my first time staying at the Yitel in Guangzhou. The sign of this hotel is very eye-catching and easy to see. There is a river next to the downstairs, and you can take a walk or jog by the river, which is quite convenient. I booked a twin bed, and the front desk arranged a view. You can see the Guangzhou Tower. Although you can only see half of it, the weather is very good and it is a different view. It is worth praising that the hotel has a lot of breakfast varieties, just like a general buffet restaurant, basically everything, and it is very cost-effective. The service is also very good. The room aunt folded the clothes in our room, which is very considerate. The overall stay experience is very satisfying, it is worth recommending~
Original TextTranslated by Google
6/7
Response from Property: Dear guests, your good comments are the greatest affirmation and encouragement to us. It is a beacon for us, always guiding us to move forward to higher standards. We will continue to improve ourselves. This is also our greatest reward to you, our respected guests. We look forward to your visit again. Hotel General Manager: Anita Wong
Guest User
Smart Cozy Room (Double Bed)
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The hotel is very close to the subway station. It is convenient to take a subway or taxi to the exhibition hall or Guangzhou Tower. The location is really convenient. The room is not big and the style is relatively... But it is OK overall, mainly clean and tidy. You can also see the Guangzhou Tower. The bathroom mirror is my favorite. Haha, it is very convenient to put on makeup and take pictures. There is also a large TV screen to watch TV series. The service is absolutely ok. The cleaning lady greeted me politely. The front desk also enthusiastically recommended travel tips around the hotel. The hotel is close to the guest village. It is recommended to go to the snack street. It is very good. There is also a very lively night market in the square. It was a very good stay experience. I will come again next time~