Pattra Resort Hotel Reviews

It’s a perfect place ,I like it so much.thank you very much for the surprise,our villa is very spacious and clean.breakfast is various of choice.Clean air and calm and magnificent atmosphere.hot spring is nice 👍 I would recommend for sure

I have stay in the vila with sauna but the room was very old and not so clean also the swimming pool was not clean the price is not matching with the vila I have pay 1059 for one night in this price I can get more better room

a big hotel, a bit old but decent. rooms are far away from each other. hotsprings are FANTASTIC!

I went to Pattra with my wife and my 2 children. The hotel emplacement is just amazing, the view on the mountains is extra from the balcony. We came late the first night, although the dinner buffet was about to close, the restaurant staff managed to provide various meals and desert before closing. The next day afternoon my children spent the whole time in the afternoon in the swimming pool, till 10 PM. The breakfast and the dinner buffet are really diversified and my children were able to find their favorite meals. The staff is really friendly and ready to assist despite the language barrier. We will definitely book another weekend soon in Pattra.

Nice 😊

Very good location and service. fells like Asian resort. I prefer this hotel and want to come back again.

It was my first time staying at the Golden Leaf Hot Spring Hotel. It was very good, especially the front desk customer service in the hotel lobby, who was very polite and patient. Seeing that we had a lot of luggage, they also arranged a hotel car to pick us up! The villa area has some history after all, so the facilities are a bit old, but it does not affect the stay, especially the built-in hot spring pool is very large, and the room is also equipped with a comfortable room. OK, OK. Special praise for the customer service front desk: Gan Gua Gua, good service attitude, and thoughtful gift of mugwort bath bag.

When I checked in, there was a tour group and the lobby was full of elderly people. I almost didn't want to stay here. Fortunately, I could check in next to it and it was done quickly. The front desk was warm and polite and explained very well. I was reminded that the villa I booked was on the fifth floor and it was a bit old. If it was not suitable after checking in, I could switch to the main building. Due to special reasons, I still switched to the main building. I came here twice many years ago and knew that the hotel was relatively old. I felt good when I entered the room, which was much better than I expected. However, the most unsatisfactory thing was that the bathroom was super super smelly. The toilet seat was rotten and dirty. It was definitely not cleaned seriously for more than one or two days. The toilet porcelain was full of urine stains. It smelled bad as soon as I entered. Later, I couldn't stand it and flushed it with a lot of water for a long time before it was slightly better (Room 1612). Please ask the aunt in charge of cleaning to check the number, and hope to improve it. The waiter at the hot spring gate was very polite. I went there 3 times and different people were all polite. However, the waiter who changed clothes on the underground first floor and was responsible for linen was numb and cold. He asked if there was a shower cap - no, and if there were small shoes - no. Fortunately, the hot spring was good and warmed my heart. I came here on weekdays and there were few people in the morning and evening. Almost 70% of the pools were reserved. There were super many people in the tour group in the afternoon. According to the front desk, the general tour group only had one bath. The breakfast was also different from the individual guests in the same restaurant. There were not many people for breakfast, and the variety and quality were very ordinary. Many foods were not well kept warm, and the ingredients were very ordinary. The hot spring was very good. Although several pools were not open, there were not many people, enough for me to go to various pools to soak. A suggestion, there were many waiters in the hot spring area who were idle, and three or two were chatting together. Can you take the initiative to pour some tea and send it to the pool for the guests to drink? Sometimes I couldn't find a towel when I wanted to change it. When I went to other places to soak in hot springs, people all had these services. There was ginger water, fruit, and snacks in the rest area.

Facilities: Very luxurious, retro and luxurious Service: The front desk service is great and polite. The housekeeper service is great Environment: In the mountains and forests, it is very quiet to sleep at night, and it is really comfortable to sleep Hygiene: The hygiene is very good, the bed and hot spring are very clean

The hotel is quite old, and the facilities are a bit old, but the scenery is beautiful, it makes people feel happy, the hygiene is also good, the beds are clean and comfortable, and the hardness is moderate. In addition, the hot spring room has its own hot spring and sweat steam, which is very comfortable. The hotel also has butler service. Our butler C is responsive and the service is very thoughtful. I am very satisfied. If the facilities can be repaired, the experience will be more perfect😊

The service was excellent 👍🏻 Because I didn't know how long the journey was, I rushed back from Shenzhen with my children and it was past meal time. The front desk brother contacted us and asked me to leave food for us. The brother also carefully packed the food for us, and it was still hot when it arrived. Full marks for service. Our room was in a separate area above the public hot spring pool. There was no elevator but only stairs. It was inconvenient to climb up with children, but the staff was also very enthusiastic to help us take the luggage to the room, which saved us a lot of effort. The scenery is really beautiful. The room is a bit old but it does not affect living, and it also has a steam room. Overall it is still okay

The room is very big, the view from the balcony is amazing, although the facilities are a bit old, it is very clean, the service is very good, the breakfast is also good, the hot spring water is comfortable, the overall cost performance is very high, I will bring my parents here next time

It happened to be Women's Day holiday, there were a lot of people, I came to check in early, the front desk lady patiently handled it, and helped us upgrade the room to live on the top of the mountain. The hotel has been there for many years, and the facilities are relatively old, but it does not affect the comfort. The balcony has a beautiful view and you can see far away. In the evening, the front desk lady also asked us what other daily necessities we needed. The service was in place and considerate ❤️. There are many kinds of breakfast in the morning. Overall, the hotel and hot spring are still OK

We originally booked a villa with a hot spring bath, but it was a bit regrettable that it rained heavily on the day of check-in. The villa is halfway up the mountain, and you will get soaked even if you walk up the stairs with an umbrella (see Figure 1). The beautiful front desk lady, Ms. Chen, was very enthusiastic and patient. She switched us to a suite in the main building and sent us check-in precautions. It's worth a thumbs up 👍 I look forward to having a better experience when I stay there again.