Pattra Resort Hotel

Pattra Resort Hotel Reviews

Pattra Resort Hotel

No.38 Baishuizhai Avenue, Guangzhou, ChinaView Hotel Details
Pattra Resort Hotel
Pattra Resort HotelPattra Resort HotelPattra Resort Hotel
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Pattra Resort Hotel Guest Reviews

4.1/5
887 review
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(887)
Positive reviews(728)
Reviews with photos/video(338)
Classy environment(185)
Loved the view(73)
Perfect for kids(57)
Large rooms(52)
Friendly front desk staff(50)
Too many mosquitoes(26)
Has facilities for children(13)
Negative reviews(159)
Guest User
Hot Spring Room (Soaking tub)
Stayed in Jun 2024
Other
2 review
2.0/5
Posted on Jun 4, 2024
I have stay in the vila with sauna but the room was very old and not so clean also the swimming pool was not clean the price is not matching with the vila I have pay 1059 for one night in this price I can get more better room
Response from Property: Dear guests: Hello! Thank you very much for staying and commenting on the hotel. We apologize for the dissatisfaction we have caused you! Due to the long opening time of the hotel, some temporary problems will inevitably occur in some facilities. We will investigate and implement the problems you have reflected and thank you for your suggestions. The upgrade of hotel hardware is being planned, and I believe your next stay will make you satisfied. All the staff of the hotel are eagerly looking forward to your visit again!
JS2132
Superior Garden-view Queen Room
Stayed in Nov 2023
Couples
5 review
4.0/5
Very Good
Posted on Nov 20, 2023
a big hotel, a bit old but decent. rooms are far away from each other. hotsprings are FANTASTIC!
Response from Property: Dear guest: Hello! Thank you for your careful review and affirmation of our service and hotel quality. We will definitely do every detail carefully to make consumers more satisfied and look forward to your next visit!
Aboud AT
Hot Spring Room (Soaking tub)
Stayed in Jun 2023
Family
22 review
5.0/5
Outstanding
Posted on Jun 30, 2023
The rally nice for family holidays Have kids park and everything was amazing
Response from Property: Dear customer: Hello! Thank you very much for choosing to stay at our Golden Leaf Hotel. We are very happy and proud to see your high score. Your satisfaction is the best affirmation and motivation for us. Making your stay comfortable is our biggest task. . We also believe that good reputation must come from customers' satisfactory experience. Thank you again for your praise. Alpine hot springs are built along the mountains, with lush vegetation and fresh air. Very suitable for family travel, leisure vacation and health care. We very much look forward to meeting you again!
AGBOMADJI KODJOVI AGBESSI
Deluxe Mountain-view Twin Room
Stayed in Aug 2022
Family
26 review
4.2/5
Very Good
Posted on Aug 16, 2022
I went to Pattra with my wife and my 2 children. The hotel emplacement is just amazing, the view on the mountains is extra from the balcony. We came late the first night, although the dinner buffet was about to close, the restaurant staff managed to provide various meals and desert before closing. The next day afternoon my children spent the whole time in the afternoon in the swimming pool, till 10 PM. The breakfast and the dinner buffet are really diversified and my children were able to find their favorite meals. The staff is really friendly and ready to assist despite the language barrier. We will definitely book another weekend soon in Pattra.
Anonymous User
Hot Spring Room (Soaking tub)
Stayed in Jun 2022
Friends
2 review
5.0/5
Outstanding
Posted on Jun 26, 2022
Very good location and service. fells like Asian resort. I prefer this hotel and want to come back again.
Michael Joseph H
Hot Spring Room (Soaking tub)
Stayed in Aug 2021
Solo travellers
15 review
5.0/5
Outstanding
Posted on Aug 12, 2021
Wonderful experience. The tranquillity of the location combined with the quality of the hotel made this an unforgettable stay. Nestled in the mountains, the resort offers the perfect break from city living. There's an abundance of facilities to enjoy. Food choice is excellent with both Western and Chinese options available. The staff were helpful and polite. Highly recommended this hotel for a stay.
Response from Property: Honored guests: hello: thank you very much you can choose on country garden's board as gold leaf hot spring resort hotel, each received a positive comments, will feel very warm, very moving, thank you support us all the way, have your accompany all the way to let us have more power, we will make persistent efforts to provide you with better service, sincerely look forward to your coming! I wish you: happy life, happy every day
Anonymous User
Deluxe Mountain-view Double Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The hotel is close to the highway and convenient for travel. The hotel is located on the mountainside, with a very wide view, presenting a beautiful pastoral scenery. The hotel is clean and sanitary, and the service attitude is good. We booked a double bed room for more than 600 yuan, and later upgraded it to a suite for free, which felt very wonderful. There are many farmhouses nearby, and it is convenient to eat.
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Response from Property: Dear guests: Hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our hotel is committed to providing you with a warm and thoughtful stay experience, and we sincerely look forward to your visit again!
Jessiemiaomiaomiao
Superior Garden-view Queen Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 16, 2024
This room is really nice ~ clean and comfortable ~ my parents like it very much. Although it is raining, it is still nice to take the elderly out for a walk and soak in the hot springs.
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6/7
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Golden Leaf Hotel. Your satisfaction is the unremitting pursuit of our Golden Leaf people. We will continue to provide you with better services. Thank you again for giving us fair evaluation and looking forward to your visit again! I wish you a happy life!
Guest User
Superior Garden-view Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The environment is beautiful, the rooms are spacious and comfortable, the hot springs are mid-mountain hot springs with many varieties, and there are battery cars for connection, which is very convenient. Special praise for the waiter Gan Ying, who has a good service attitude and is attentive and thoughtful!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Country Garden Golden Leaf Hot Spring Resort Hotel. If you say it's good, it's really good, everything is for you. We are very happy to see that you can have a perfect holiday experience in our hotel. Golden Leaf Hot Spring Resort Hotel is located in Paitan Baishuizhai Scenic Area, Zengcheng City, Guangzhou. The whole hotel is located halfway up the mountain, surrounded by high peaks and deep valleys, clouds and mist, lush trees, and flowing streams. It is known as Guangzhou's "city" paradise. Looking forward to meeting you again at Golden Leaf! I wish you: a happy life and everything goes well!
Guest User
Superior Garden-view Queen Room
Stayed in Jun 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
I saw that it was 4.0 points, but the check-in experience was still great. It can be seen that this hotel is cost-effective, the service attitude is good, the air is good, and the enthusiastic attitude of the front desk lady made me deeply realize that the level is different. Thank you
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Guest User
Superior Garden-view Twin Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Jinyezi is an old brand. I have always stayed at Jinyezi. Although it has a certain history, it is still good. The environment is good and the room is big. My child accidentally fell and was injured. Gan Guagua from the front desk was more nervous than me as a mother. He helped the child apply medicine and comforted the child not to cry. I was very touched. There are such excellent and caring employees. I sincerely thank Jinyezi. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Country Garden Golden Leaf Hot Spring Resort Hotel. If you say it's good, it's really good, everything is for you. We are very happy to see that you can have a perfect holiday experience in our hotel. Golden Leaf Hot Spring Resort Hotel is located in Paitan Baishuizhai Scenic Area, Zengcheng City, Guangzhou. The whole hotel is located halfway up the mountain, surrounded by high peaks and deep valleys, clouds and mist, lush trees, and flowing streams. It is known as Guangzhou's "city" paradise. Looking forward to meeting you again at Golden Leaf! I wish you: a happy life and everything goes well!
Guest User
Hot Spring Room (Soaking tub)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 19, 2024
We booked a villa halfway up the mountain for one night. The experience was good. Thanks to Gan Gua Gua for sending us to the villa. The scenery is elegant. I look forward to coming again next time.
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Guest User
Superior Garden-view Twin Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 16, 2024
Every year I drive to Golden Leaf for vacation. The environment is natural and the air is fresh. I am very grateful for the service of Gan Guagua at the front desk. We came late and it was very considerate. The mountain is relatively quiet and suitable for a holiday resort.
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Guest User
Superior Garden-view Twin Room
Stayed in May 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on May 26, 2024
The overall feeling is still OK. I am a frequent customer of Jinyezi. Miss Gan in the lobby can call my name. I like the air environment here. It is very healthy.
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Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We especially welcome you to choose our hotel again whether it is a business trip or a trip! Sincerely look forward to your visit again!
Guest User
Superior Garden-view Twin Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 16, 2024
I spent a few days at Golden Leaf with my family. I felt very good. The environment was good. The housekeeper Miss Gan provided very thoughtful service. She was like a family. I will bring my family here again if I have the chance.
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