To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(1646)
Positive reviews(1528)
Reviews with photos/video(314)
Friendly front desk staff(217)
Easy to get around(145)
Fantastic river view(78)
Convenient for shopping(39)
Tasty food(37)
Average sound insulation(36)
Perfect for business trips(32)
Close to metro(21)
Negative reviews(114)
Olzvoi
Cozy Queen Room
Stayed in Jan 2025
Family
30 review
3.0/5
Posted on Feb 18, 2025
The hotel did not meet my expectations. It is very crowded and if it is renovated urgently, it could attract many tourists.
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable comments are very important to us. We will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Cozy Queen Room
Stayed in Nov 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Will be coming back! Thank you so much
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Piscis
2-bed Room With City View
Stayed in Jan 2025
Family
2 review
4.0/5
Very Good
Posted on Feb 11, 2025
Very accessible location and safe place to stay for big group!
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
River-view Deluxe Suite
Stayed in Feb 2025
Couples
1 review
4.0/5
Very Good
Posted on Mar 21, 2025
Overall is good . love the buffet breakfast, the Laundry dryer machine was disappointing, I can not even know how to handle the time for drying. Luckily to med the manager there , she said I
can hand the clothes to her , she help me to dry them . When I came back to pick up the closing all clothes was dry and fold it in good packaging. It was out of my expectation. But the counter Clark’s attitude needs to be improved.
HaiJun Hotel in Yuexiu area Guangzhou is the place to be if you are looking for a clean, peace and quite hotel in this area. The service is great and the river view is just perfect from the hotel.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Eng 11
Cozy Queen Room
Stayed in Aug 2024
Business travellers
39 review
4.0/5
Very Good
Posted on Sep 17, 2024
Hotel location is good near Pearl River , when you walking only few minutes , traffic is convenient , hotel lobby is clean and staff is nice ,
Room is comfortable and clean , breakfast is good and view is nice.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Cozy Queen Room
Stayed in Feb 2025
Couples
6 review
1.7/5
Posted on Mar 21, 2025
The temperature was cool that day I pay for aircond included, why they say cannot on aircond. Outside is cool but in the room no fans no aircond is muggy. Call to counter, they say 物业不愿意开 !! and the window only can be open small size. So terrible, even window open but the traffic there was worse enough. All the car on road keep hon very noisy ppl how to sleep😡😡 Pls don’t rent this hotel !! 垃圾 !!
Response from Property: 尊敬的賓客,感謝您對酒店的點評!您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Farzad99
Deluxe River-view Double Room
Stayed in Feb 2025
Business travellers
1 review
4.0/5
Very Good
Posted on Mar 10, 2025
Haijun is a 3star standard hotel for business.
if you want to enjoy more it's not a good choice but for business is good.
Unfortunately there are some different things that were not expected like very bad smell, no coffee and no refrigerator
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable opinions are very important to us. We will inform the relevant departments to improve the service quality. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Joon Onn, Donald
Cozy Queen Room
Stayed in May 2024
Solo travellers
20 review
3.5/5
Posted on Jul 6, 2024
1. Location reasonable good
2. Front Office staff not able to converse in English
3. Breakfast - limited choice & almost similar menu for days
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable comments are very important to us. We will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
naprasong
Superior River-view Twin Room
Stayed in May 2024
Couples
8 review
3.7/5
Posted on Jun 10, 2024
Overall, it can be used. The location is not very close to the metro station. But it's still possible to walk. Not far from Beijing Road. Nearby there are restaurants and convenience stores. Various breakfast
The air conditioner works well. The shower room has good hot water.
6/10
Response from Property: Dear guest: Hello! Thank you for staying at our hotel and for your high recognition of all aspects of our hotel. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
YeungHelen
River-view Deluxe Twin Room
Stayed in Oct 2024
Couples
2 review
3.0/5
Posted on Nov 10, 2024
Overall, the hotel location is good but a bit wear and tear. I do not recommend for river view nor high floor. Window was small and not clean. Outside view wasn't great. Staff were friendly however no eagerness to offer extra help. Breakfast has limited selections but was okay.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Hossein Ebrahimi
Superior River-view Twin Room
Stayed in Oct 2024
Solo travellers
1 review
4.5/5
Great
Posted on Nov 21, 2024
The establishment is well-maintained and the employees were accommodating and courteous.
Near the walking street and the night shipping pier. But some rooms are so tiny, and there is a wet toilet. Remind when booking.
6/7
Response from Property: Dear guest: Hello! Thank you for staying at our hotel and for your high recognition of all aspects of our hotel. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!