Grand Link Hotel

This hotel is an old five-star hotel, high-end and classy, ​​magnificent and magnificent, the lobby is very grand and luxurious. The receptionist at the front desk is patient, attentive and warm, and the gift shop next to it has a wide variety of goods, including Guilin specialties. The travel agency arranged a good itinerary to Yangshuo, and it was not tiring to spend a day there, and it was very cheap. The breakfast was rich and complete and delicious. There are many delicious foods in the nearby food street, and there are all kinds of stores, which is convenient for travel. Not to mention the room, it is quiet and spacious, and the sleep is excellent! Highly recommended!

The hotel is located on Chuanshan Road, Qixing District, Guilin, by the river, and very close to the Qixing Scenic Area. The hotel has an elegant environment, a large lobby, luxurious decoration, and warm service. Especially Yang Hua at the front desk, who is polite and kind, treats guests like family, guides us to the room, and introduces us to the nearby landscape and routes in detail. Thank you very much. In addition, the hotel has a large parking lot in the yard, which is convenient for self-driving. There are many varieties of breakfast and the taste is good. Overall, the stay experience is good.

I have stayed in this hotel many times and I still like it very much. I stayed there in 2001-02. Although it is a bit old now, it still has the feeling of an old four-star hotel. It is quite regular and you will understand it if you know it. The butler service is very good. They will show you to your room, provide you with fruits and afternoon tea. The service of the front desk butler Yang Hua is very good, much better than some obviously high-end hotels. Thank you for your attentive service. There are not many such services anymore. Keep it up!

I want to say three thanks. First, I left my phone in the room when I checked out today. Thank you to the housekeeper Tang Liping for returning it to me! She is a noble person! Second, the housekeeper Xiao Yang asks about my well-being every day and provides various travel information. Thank you! Third, the old man suddenly had a stomachache last night. I called the front desk and the housekeeper quickly brought water to my room. I am deeply upset to disturb your rest late at night. I am sorry. Thank you!

The environment is good, beyond the expectations of this price, but the time was too tight, so I didn't get to experience other areas of the hotel! ! Come again next time!

I have never stayed in such a rubbish hotel in the same price range. The service is terrible from top to bottom and the facilities are old. The information marked on the OTA platform is inconsistent with the actual situation. Service: Checked in on May 2, came to put the luggage in the morning. There was an academic conference held at the hotel on that day, and the whole lobby was very noisy. I went to the unoccupied front desk and didn't say hello or pay attention. I didn't even look up at people. I took the initiative to ask where the luggage room was before someone showed me the way. I checked in at around 9 o'clock in the evening. The two aunties at the front desk chatted in dialect while working. It was an eye-opener! The attitude of the housekeeping center was worse than that of the front desk. On the first day, I asked what they didn't have, and they hung up the phone without saying sorry. On the second day, I called four times to ask the aunt to send a shower cap, but no one answered! Ctrip's Q&A area wrote that there was a laundry room (if the information is wrong, the hotel is obliged to reply and maintain it to avoid misleading other guests). I called the housekeeping center and they said there was no laundry room. The laundry should be picked up the next morning and returned in the evening; the bathing products were very cheap, and I called the housekeeping center to ask about the conditioner, but there was no conditioner. It gives people the feeling of "I have nothing, you can stay here or not". Facilities: For example, in P1, the peephole is broken and cannot be closed at all, so there is no privacy at all. It's 2025, and takeaways are not allowed into the hotel. They must be placed on the table outside the lobby. There is no staff to deliver them to the room, so you have to walk ten minutes to the door to get them.