Yoyo Hotel

I came to check in at 1pm, and was told that I could not upgrade the room type, but the order upgrade and non-upgrade are two different prices. I also asked before booking the room, and was told that it was okay. On a platform that all hotel bookings show that he has rooms, he told me that he didn't. Is it a bit of a fraud on consumers! After checking into the hotel room. The sheets are damaged, so will it cause some unnecessary conflicts after I check out? I ordered takeout in the early hours of the night and was told that the elevator was broken. It can't be delivered. Because I feel very uncomfortable, I called to ask how long it will take? It was said that it would take half an hour or so because the chef hadn't come yet. Please send it up. It took a long time. The front desk didn't reply. The next time they called to tell me that they couldn't find the stairs. I said, isn't there a safe fire escape? She said she didn't know. Where is the safety of those of us staying in the hotel? In case of an accident, will we be put on the fire? Very bad review, extremely bad review. It takes about 10 minutes for a normal person to climb the stairs to the 11th floor, but it took half an hour to deliver it. I think the hotel is very unreliable in handling things! Inappropriate! Irresponsible! The luggage storage was not notified when checking in, which made people run around. There was no marking on the luggage, so if it was scattered, there might be a risk of losing it.