Snow.33
April 1, 2025
1. The service process is very smooth. After I asked for my room number during breakfast, I returned to the room 40 minutes after dinner and the room had been cleaned. This means that when I was eating, the restaurant directly notified the housekeeping department, and the housekeeping department cleaned the room as quickly as possible during my meal, and compressed the process within 40 minutes, which is very good.
2. Unlike the butler of a certain Ji who disappeared, the private butler of Zhenbo will say good night every night, ask morning and inform today's temperature and weather in the morning. And remind that if you don't have time for breakfast, you can dial 0 to let the restaurant deliver bread, fruit and salad to the room for dinner. And be on call at any time 24 hours a day.
3. The process standard is high and the training is in place. When checking in, a concierge will take the guests from the hotel gate to the elevator, and then the butler team will take over, accompany the guests to check in and help the guests take their luggage to the room; the details such as the waiter in the French restaurant helping the guests pull the chair are very comprehensive, which means that the overall standard of the Zhenbo team is high and well-trained, and the process is clear.
4. Breakfast time is 7:30-13:00. Breakfast and lunch are eaten together, so you can sleep in peacefully.
5. The amenities are sincere enough. The minibar is rich and can be replenished unlimitedly. The razor is of good quality (the wooden handle razor is similar to the one in Chengdu Boshe). The night bed service provides facial masks and diptyque lotion. The toiletries are all diptyque small bottles. The tea products provide the same tea products as Chengdu Boshe, JING.
This is a hotel with absolutely no shortcomings (special thanks to the housekeeper Gina).
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