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9.2/10
Great
GGuest UserGreat little studio. I could buy food in the little store provided and eat in the room. The little kitchen was fully stocked with cooking necessities. Very clean and quiet. I would definitely go back.
NNFa.MThe location is good — it’s close to the airport, the exposition park, and also near Aeroville Mall.
However, the shuttle service was very disappointing. I had emailed the hotel in advance to remind them that I would be using the shuttle service upon arrival. I was told the shuttle comes every hour. I arrived at 9:15 PM and had already missed that one, so I waited at the designated shuttle area from 9:30 PM, expecting the next one to arrive at 10:15 PM.
Unfortunately, I waited until after 11 PM and the shuttle never arrived. In the end, I had to take a taxi to the hotel.
What made it even more frustrating was that I had just come off a very long journey — over 20 hours of travel including transit — and I was traveling with children. It was exhausting, and the lack of proper shuttle service made things worse.
If you plan to use the shuttle, make sure to get very clear and confirmed instructions from the hotel. Despite multiple emails beforehand, this issue still happened. Very disappointing experience.
GGuest UserI have to give a shout-out to Trip.com. The hotel I originally booked got canceled due to a strike, and Trip.com covered the price difference for me to rebook. I chose this Mercure to catch my flight. The bed was really comfortable, the location was super close to the airport, and it wasn't noisy at all.
GGuest UserThis hotel offers excellent value for money and is incredibly close to the airport, making it a perfect choice for an overnight stay. The breakfast is also decent and more than enough. It's very quiet, and honestly, the only real 'downside' is the room size. While the rooms are small, they are generally quite clean.
EEvgeniya_BExcellent hotel for a layover at Charles de Gaulle Airport. The hotel lobby and room were clean and quiet, and the on-site restaurant was great. While the menu selection wasn't extensive, everything was delicious, service was fast, and the waitstaff were friendly.
GGuest UserThere was a feeling of cleanliness and the staff was nice to stay gently.
Also, I enjoyed the breakfast deliciously. There was no subway and the transportation was a little bad, but it was a good accommodation experience.
GGuest UserSpent a night waiting for my flight out of Paris. The hotel is pleasant enough. I will use it again if I need a night in CDG. The shuttle service needs to be organized better. Getting from the hotel to the airport was easy, costs 5 euros. Going from the airport to the hotel in a shuttle is very complicated. The shuttle is a black unmarked van; the pick up place and the schedule is not advertised anywhere. The hotel does not have its own webpage (or I did not find it), only the general Accor website that does not have shuttle information. They should get their own webpage with clear instructions on where and when one can board a shuttle. I bet this would increase the number of people who want to stay at the Mercure-Roissy.
IIan J SI booked a room for one night to enable me to catch my flight the next morning. There was some difficulty in finding the information as to where the airport shuttle service stop was at the airport and I ended up having to get a taxi to the hotel. The staff were friendly and effiecent with check-in. The room was clean. I had a good stay and would reccomend the hotel as a short stay before a flight.
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