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9.4/10
Amazing
AAnonymous UserThe room was spacious and relatively new, which definitely improved my impression of American hotels, especially those in downtown Seattle. The service was standard, as you'd expect from a large chain. The location was excellent.
GGuest UserI had a fantastic 2-night stay at this new hotel. The location is incredibly convenient, especially for anyone arriving from the airport via the Green Line Westlake. It’s a direct shot from the airport, and then just a 14-minute walk from the station (which also connects to the mono rail to space needle.
I loved the cozy lobby; it’s a great spot to just hang out or relax for a bit. A huge plus for me was the surrounding area. On my way to check in, I was able to grab Shake Shack for dinner, which was perfect. And for bubble tea lovers, there’s a boba shop, Hey Tea ,right next door! Whole Foods is also just a short walk away, making it easy to pick up anything you need.
The check-in and check-out process was super quick and smooth. I had a great rest over my two nights and would highly recommend this spot to anyone looking for a comfortable and well-located place to stay.
BBrendadamowangA family of four traveled and booked a loft room on the second floor. The upper floor of the loft is a 1.5-meter bed, the lower floor is a 1.8-meter bed, and the sofa bed in the living room is also 1.5 meters (but less comfortable).
Sanitary cleaning is done every 3 days.
It should be noted that because it is a loft room and it is air-conditioned instead of heated, the temperature difference between upstairs and downstairs may be several degrees.
GGuest UserThe hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry.
I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon.
I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’.
At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue.
In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!
LLIUYIXINTwo big beds, three for three. Good morning. The supply will begin at six o'clock. Check out super fast. Many of the choices to go to Rainier Snow Mountain live here, driving to the snowy mountains for about an hour. The surrounding supermarket Ole is very close. Eating is also convenient.
GGuest UserLocation location location. If you walk through the airport as if you’re going to the rail station, you’re almost at the Hilton. It’s especially handy if you’re flying Alaska Airlines. Super convenient, reasonably priced.
Hotel near Seattle-Tacoma International Airport, SeaTac 87.5% of visitors choose this area
Price per night from:€152
8.0/10
Very Good
GGuest UserThe hotel is centrally located, which is convenient for transportation. However, parking is quite expensive due to a 24% tax. The front desk staff were very friendly and attentive. The breakfast was a simple continental style. One downside was the significant noise at night, which made sleeping difficult.
SSEHYEONI booked this hotel for just a sleep over the night as the layover time was too long. So location and the shuttle bus were very important. However, The airport shuttle was a bit inconvenient. There was no attention and services to accommodate the guests’s departure. There were too many people who had to get on the shuttle and the shuttle was not almost unable to accommodate us all. Some had to sit on the floor and squeeze in between seats. It would have been convenient if the staff checked the departure time/need of the shuttles when the guests checked in so that they could have been arranged the shuttles sufficiently and efficiently.
Hotel near Seattle-Tacoma International Airport, SeaTac 87.5% of visitors choose this area
Price per night from:€138
7.0/10
MMark RickeyHit and miss, for room cleanliness. 3x staying 2nd time was a quick stay and room needed a good cleaning iin common area, bedroom and bathroom were satisfactory. This stay bathroom needed attention with mold along to edge of shower and mold growth on the floor at corners of the tub. All in all good value for price.
AArturo Enrique VeveThis hotel is very convenient for a Seattle layover. The room was comfortable and clean, and the location near the metro is a plus. The 20% discount at the nearby Denny's restaurant was a good perk.
However, the front desk service was poor. They gave unclear instructions for the airport shuttle, assuming I knew the layout of the airport, and were hard to reach by phone, hanging up on me several times. Most concerning, they double-charged my credit card at check-in even though I had pre-paid through Trip.com.
Thankfully, Trip.com's customer service was excellent. I reported the issue to them, and they quickly contacted the hotel and secured a full refund for the overcharge.
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