JUNHAO Hotel

JUNHAO Hotel Reviews

JUNHAO Hotel

Building 1, JunHao Plaza, No.3 Jinlong Road, Jinmao Street, Longhua District, Haikou, Hainan, ChinaView Hotel Details
JUNHAO Hotel
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JUNHAO Hotel Guest Reviews

9.5/10
Outstanding
2530 review
Verified reviews
Location9.5
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(2530)
Positive reviews(2491)
Reviews with photos/video(748)
Friendly front desk staff(483)
Convenient for shopping(142)
Delicious breakfast(126)
Perfect for business trips(88)
Located in the city centre(65)
Stayed multiple times(23)
Tasty restaurant(18)
Good views(12)
Negative reviews(39)
Nick Yaw
Jun Hao Superior City View Double Bed Room
Stayed in Mar 2025
Travel with friends
93 review
10.0/10
Outstanding
Posted on Apr 5, 2025
Excellent location with shopping mall, clubbing, pubs, restaurants all nearby. Excellent service from lobby front desk. Keep this service 👍👍👍 Sure will be back.
Response from Property: 尊敬的賓客朋友，您好，非常感謝您的滿分好評，酒店位於海口國貿中心核心位置，不僅位置好，配套也相當齊全，有171間品質客房、中餐廳、西餐廳、棋牌室、宴會廳等。房間設計時尚佈局寬敞明亮，全屋小度智能客控，舒適又好用。看到您對酒店各方面的肯定真是太感動啦，我們定當再接再厲、精益求精，用心服務好每一位家人，期待與您的每一次相遇。
Minlee08
Forest Oxygen Bar Family Room (King Bed, High Negative Ion)
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 31, 2025
Great location with a shopping mall just across the hotel. Comfortable & spacious room. Breakfast spread is good. Service from the restaurants and front desk staff were excellent, very helpful and friendly. A good hotel option in Haikou.
Response from Property: 尊敬的賓客朋友，非常感謝您的入住和好評，看到您對我們工作人員服務的認可真的太感動啦。為您提供細緻入微的服務讓您感受到家的温暖是我們一直的追求，很高興您能滿意。酒店是新開業的酒店，無論是位置還是配套設施都非常棒，是商務出差、旅遊度假的優質之選。謝謝親親的肯定和推薦，我們會繼續努力的，期待您的再次光臨，比心。
Ivan
JUNHAO Elegant Intercity King Room
Stayed in Jan 2025
Travel with friends
1 review
9.5/10
Amazing
Posted on Feb 12, 2025
Convenient location opposite Shopping mall. Room also has voice control xiaoduxiaodu to control lights and curtains
Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again.
Sheepingbaseball
Jun Hao Superior City View Twin Room
Stayed in Dec 2024
Family
7 review
10.0/10
Outstanding
Posted on Jan 14, 2025
Very nice and clean hotel! Loved the location, which is near a mall + supermart and with lots of eateries behind also! We could do our laundry free but the machine needs some time to figure out. Overall a very nice place, bustling location, but the sound proofing of the windows are pretty good!
Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again.
SethToh
Jun Hao Superior City View Double Bed Room
Stayed in Dec 2024
Family
8 review
10.0/10
Outstanding
Posted on Jan 14, 2025
Excellent service staffs and prompt check in! Managed to put 5 rooms in one level for us.
Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again.
HAI JIE
Jun Hao Superior City View Twin Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 21, 2025
the hotel front desk service was very warm and friendly the lighting in the room was excellent xiaowang very good
Response from Property: 尊敬的賓客朋友，您好，非常感謝您選擇入住海口駿豪酒店並給予我們滿分好評，酒店是去年新開業的酒店，環境非常棒，房間佈局非常寬敞明亮，乾淨整潔，還有全屋小度智能客控，舒適又好用。酒店設施設備齊全，配套有中餐廳、西餐廳、棋牌室、宴會廳等，吃住玩都很方便。謝謝您對我們員工服務和各方面的肯定，我們會繼續努力用心服務好每一位家人的，非常期待與您的每一次相見。
Stanley SG
Forest Oxygen Bar Peaceful Sleep Double Bed Room (High Negative Ion, Xiaodu Smart Voice Control)
Stayed in Feb 2025
Solo travellers
3 review
9.5/10
Amazing
Posted on Mar 27, 2025
The hotel is new and clean. The service of the staff is extremely good. Breakfast is a disappointment, it is chinese style breakfast and the oil smell is very strong in the restaurant.
Response from Property: 尊敬的賓客朋友，您好，非常感謝您的入住和分享，酒店是去年新開業的酒店，環境非常棒，房間佈局寬敞明亮，乾淨整潔，還有全屋小度智能客控，舒適又好用。酒店設施設備齊全，配套有中餐廳、西餐廳、棋牌室、宴會廳等，吃住玩都很方便。很遺憾酒店的早餐沒能讓您滿意，我們會考慮推出些西式的餐點以滿足更多國外朋友們的需求，我們會繼續努力改進，用心服務好每一位家人的，非常期待與您的每一次相見。
Zheng
JUNHAO Elegant Intercity Twin Room
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 26, 2025
The hotel room is very spacious The reception service at the front desk is warm and polite THe check-in experience is excellent xiaowang very good
Response from Property: 尊敬的賓客朋友，非常感謝您的入住和好評，看到您對我們員工服務的認可真的太感動啦。為您提供細緻入微的服務讓您感受到家的温暖是我們一直的追求，很高興您能滿意。酒店是新開業的酒店，位置非常好，就在友誼陽光城對面，無論是位置還是配套設施都非常棒。而且房間佈局寬敞明亮，還有全屋小度智能客控，真是舒適又好用。謝謝親親的肯定和推薦，我們會繼續努力的，期待與您的再次相遇，比心。
Han Jie
Jun Hao Superior City View Double Bed Room
Stayed in Feb 2025
Family
8 review
9.0/10
Great
Posted on Mar 23, 2025
The hotel is new and everything looks very new. It is also right opposite a few malls, which makes it very convenient for shopping. Overall good experience, although the hotel seems quite short staffed in the late evening when we checked in.
Response from Property: 尊敬的賓客朋友，您好，非常感謝您對酒店整體的認可，酒店位置非常好，就在友誼陽光城對面，上邦百匯城的旁邊，出門就是商場，逛街購物都特別方便。酒店是去年新開業的，環境很好，設施齊全，房間佈局寬敞明亮，還有全屋小度智能客控，舒適又好用。謝謝親親對我們整體的肯定，因凌晨過後辦理入住的客人相對較少，所以酒店夜班前台衹有一位小夥伴值班，白天就會多很多。感謝您與我們分享您的入住體驗，我們非常重視您的感受，不足之處我們會繼續努力改進的，歡迎再次光臨。
Guest User
JUNHAO Elegant Intercity King Room
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 23, 2025
The rom very god the front desk reception was excellent and the room was very spacious xiaochen very good
Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again.
Michelle
JUNHAO Elegant Intercity King Room
Stayed in Feb 2025
Couples
2 review
6.5/10
Posted on Mar 22, 2025
Couple travelling with family members (old and young). Location was good, there were 3 shopping mall by foot. One of the mall has a huge supermarket which we loved. Room decor was simple and nice. However room makeup seems to only include tidying up the bed and replenishing toilet items like toothbrush, shower cap. Used cups and utensils were not cleaned / cleared away for new set. Coffee stain on table was still there after room makeup. There were gift vouchers upon room booking but only redeemable with WeChat which we do not have, and vouchers cannot redeem with Alipay, so we had to forgo rmb 4000 voucher for use at duty free shop and rmb 200 drink voucher. May explore other hotels nearby for future stay.
Response from Property: 尊敬的賓客朋友您好，感謝您的入住和點評。酒店位於海口市中心，就在友誼陽光城商場對面，倚靠上邦百匯城，地處繁華、坐享便利。很抱歉因客房清潔問題給您帶來了不好的體驗，您的反饋酒店非常重視，已告知客房部加強員工管理培訓和監督，積極改進，努力為家人朋友們創造更好的環境和體驗。因免税店3888元代金券僅適用於微信掃碼領取，給您帶來了不便實在是抱歉，我們已將您的反饋告知免税店合作方，對方表示將會考慮國外朋友們的需求，讓領券更加便捷。歡迎下次光臨，我們期待以更好更優的表現為您下次出行提供良好體驗。
Guest User
JUNHAO Elegant Intercity Twin Room
Stayed in Feb 2025
Family
2 review
4.0/10
Posted on Mar 20, 2025
Terrible hotel that comes with bad toilet flushing system. Expect guests to throw used toilet paper into bin and not into toilet bowl and flush down. Hotel manager expect guests to understand this part and do ‘our’ part for this. Goodness!!! Hotel without hotel standard! Smokers everywhere walking around in hotel, lobby…which, is this even allowed?? Not a good hotel. Hotel details are not true. Very disappointed!
Response from Property: Dear guests and friends, hello! We are deeply sorry that your stay did not meet your expectations. We would like to express our sincere apologies. The hotel attaches great importance to your feedback. Throwing a large amount of paper towels into the toilet may cause the toilet to be blocked. Therefore, we hope that guests can throw the used toilet paper into the trash can appropriately. If you need cleaning, we will serve you wholeheartedly. Regarding the smoking issue, we understand that this may cause you inconvenience. Our hotel policy is strictly no smoking in the lobby and public areas. We will clearly mark the corresponding areas and arrange employees to check at any time, and give timely advice to individual smokers in public places to avoid such incidents from happening again. We hope to make your stay with you and other guests more comfortable and enjoyable. We sincerely invite you to choose our hotel again and hope to have the opportunity to regain your trust. Once again, we apologize for any inconvenience this may cause. I wish you all the best and everything goes well.
Guest User
Forest Oxygen Bar Family Room (King Bed, High Negative Ion)
Stayed in Jan 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 1, 2025
Stayed here for 2 days. Very convenient location , good service and good breakfast. Nothing to complain about.
Response from Property: 尊敬的賓客朋友，您好！非常感謝您的好評和支持。酒店位於海口市中心，就在友誼陽光城商場對面，倚靠上邦百匯城，地處繁華、坐享便利。酒店配套有舒適的客房、中餐廳、西餐廳、自助洗衣房、麻將包廂等，配套齊全交通便利，是商務出差、旅遊度假的優質之選。客房佈局寬敞明亮，房間還採用智能小度聲控設計，讓您能解放雙手，暢享舒適好眠。謝謝您對我們整體的肯定，我們會繼續努力的，期待下次光臨！
Ky_
JUNHAO Elegant Intercity King Room
Stayed in Jul 2024
Couples
46 review
9.0/10
Great
Posted on Aug 15, 2024
Clean and new hotel with location just opposite a large shopping mall. Service of staff is friendly and helpful. Amenties are quite limited but breakfast had variety and wuality. Overall recommend as the rooms are spacious and modern.
Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again.
Shermin
Jun Hao Superior City View Double Bed Room
Stayed in Dec 2024
Family
5 review
10.0/10
Outstanding
Posted on Jan 6, 2025
Exceptional stay! This hotel truly exceeded my expectations. The cleanliness was impeccable and its location was superb, with easy access to nearby malls and vibrant streets filled with dining and entertainment options. Friendly service, great amenities, and an all-around fantastic experience. Highly recommended!
Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again.