Sheraton Haikou Hotel Reviews

Response from Property: Dear guest, Thank you so much for your high praise! We are overjoyed to hear that you had an excellent experience at our hotel. Our team always strives to provide the best service and comfort to our guests, and we are delighted that Erin's warm hospitality made you feel at home. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If you have any further suggestions or needs, please do not hesitate to let us know. Best regards,

Response from Property: Dear guest, we sincerely apologize for not meeting your expectations. Your feedback regarding the difference between the actual rooms and the photos is duly noted. We are currently in the process of planning renovations to address the issue of the aging rooms. We are glad that you found our staff friendly and the breakfast satisfactory. However, we regret that these aspects could not compensate for the inconvenience caused by the hotel's condition. We understand your decision to leave early and hope you might consider giving us another chance in the future after our improvements have been made.

Response from Property: 尊敬的客人您好，非常榮幸您選擇入住海口喜來登酒店並能得到您如此高的評價，乾淨的海灘、漂亮的泳池、美味早餐，都是我們用心打造的特色。能成為您旅途中的優質住宿之選，是我們的榮幸。期待您再次光臨，我們一定準備更多驚喜，延續美好體驗！

Response from Property: Dear guest, Thank you for your feedback. We apologize for any inconvenience caused by the hotel's slightly aged appearance. We are constantly working on renovations and improvements to enhance the overall guest experience. Your comments are valuable to us, and we hope you will give us another chance in the future to show you the positive changes we are making. Best regards, Sheraton Haikou Hotel

Response from Property: Dear guests, welcome to Sheraton Haikou Hotel and share with us the beautiful pictures you took during your stay in the hotel. Thank you for your recognition and we are sorry that you did not find your needs in time this time. We look forward to your next stay and hope to provide you with a perfect service experience.

Response from Property: Dear guests, thank you for choosing Sheraton Haikou Hotel as your stay for this trip. We are very pleased to know that you have had a pleasant time at the hotel. To provide satisfactory service for every guest is the purpose of every staff of the hotel, to bring you a guest such as home experience we feel very satisfied, but also thank you for your trust to give us a great affirmation, which will become our driving force to keep moving forward. I also look forward to your visit again, I wish you a happy life.