Wubaofanqiejiang
May 9, 2025
1️⃣Environment: The lobby is high and luxurious, decorated according to the theme of the concert, and relevant star songs are played, creating a full concert atmosphere. The guest rooms are spacious and comfortable, and the flowers are well maintained.
2️⃣Service: Before check-in, we will call to inquire about the guest's preferences, and the room will be prepared in advance on the day of check-in. Because we came to see the concert, the hotel prepared customized fans and hand-painted room card holders for the concert when we checked in. When we turned down the bed, we also prepared popcorn 🍿themed badges to match the theme of the concert. We will also inform the shuttle bus route and location in advance for easy travel.
3️⃣Location: The hotel is close to Wuyuanhe Stadium and has a shuttle bus, which is a great choice for watching concerts.
4️⃣Likes: Deputy Manager Lina is online at any time from before check-in to after check-out, paying attention to the guest's check-in experience, solving customer problems, and providing very good service. In addition, the front desk manager Wu Hainan before check-in also provided very thoughtful service. 👍👍
5️⃣Summary: I wish the hotel will develop better and better and attract more guests to stay. And strengthen the service awareness and speech skills of management employees. I believe that the level of your company will have a qualitative leap.
Original TextTranslation provided by Google