To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.1
Service9.3
Cleanliness9.3
Filter by:
Sort by:
All reviews(1644)
Positive reviews(1614)
Reviews with photos/video(488)
Easy to get around(218)
Convenient location(195)
Friendly front desk staff(192)
Delicious breakfast(178)
Large rooms(143)
Close to metro(88)
Nice bathtub(45)
Perfect for business trips(42)
Negative reviews(30)
Guest User
Twin Room
Stayed in Feb 2026
Other
2 reviews
10/10
Outstanding
Posted on Mar 18, 2026
The room was clean and tidy, and the price was great. The staff were also very warm and helpful. Plus, the location is super convenient, really close to the subway station.
Original textTranslated by Google
Response from Property: Cleanliness, affordability, convenience, and warm service are always our goals. We're happy to make your stay comfortable. Dear guest, thank you so much for your recognition and support! Welcome to visit us again!
Hanhaimolan
Twin Room
Stayed in Jun 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Jul 12, 2026
I had a very satisfying stay, the room exceeded my expectations, and the front desk staff were particularly amazing. I was a bit worried about checking in early, thinking it might be difficult, but to my surprise, Xiao Gan and Xiao Mei were very patient and professional. They even upgraded my room and included breakfast. Overall, I'm very pleased.
Original textTranslated by Google
Response from Property: 非常感謝您的滿意好評!很高興這次入住能超出您的期待,也特別感謝您對小乾和小美耐心專業服務的認可。能為您提前辦理入住、貼心升級房型並贈送早餐,讓您住得舒心,是我們最開心的事。我們會繼續保持這份用心,期待您再次光臨!
Brendan Yao
Grand Club Double Bed Room
Stayed in May 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Jul 1, 2026
The hotel room was spacious, comfortable, and offered a fantastic view from the 14th floor. Upon check-in, I was pleasantly surprised with a complimentary upgrade from a Grand Club Double Room to an Executive Queen Room, which made the stay even more enjoyable.
The bed and linens were exceptionally comfortable and spotless, contributing to a great night's sleep. However, there are a couple of areas that could be improved. The shower water pressure was weaker than expected, and the carpet and sofa would benefit from a more thorough vacuuming, as there were some noticeable hairs and dust.
Overall, I had a very pleasant stay and would definitely recommend this hotel. I would happily return if I am in the area again.
Response from Property: 非常感謝您如此詳盡又真誠的好評!很高興酒店為您免費升級了行政大床房,寬敞舒適的客房搭配 14 樓極佳的視野,加上乾淨舒適的床品,讓您擁有了舒心的睡眠體驗,我們由衷感到開心。也十分感謝您願意將酒店推薦給身邊朋友,並且願意再次選擇我們,這是對我們最大的認可。同時也非常感謝您坦誠提出的改進建議,您的中肯意見是酒店不斷提升的動力,我們會認真落實整改,努力為每一位客人提供更完善的入住體驗。期待您下次到來,見證我們的進步!
Guest User
Grand Club Twin Room
Stayed in May 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Jun 13, 2026
The room was cozy and comfortable, and the pillows were great. I left my phone charger behind when I checked out, and the staff really went above and beyond to help me find it and even mailed it back to me. It was a very reassuring stay.
Original textTranslated by Google
Response from Property: 感謝您的暖心評價!能讓您住得舒心、睡得安穩我們特別開心。發現您遺落充電線後,我們也衹是做了該做的事,很高興能物歸原主。祝您旅途愉快,期待下次再來!
Guest User
Twin Room
Stayed in Apr 2026
Travelling with friends
4 reviews
8.5/10
Very good
Posted on May 19, 2026
The hotel is good and comfortable, although there was some cigarette smell in the hallway.
Response from Property: 感謝您認可本店入住體驗!房間舒適舒心是我們的初心,十分抱歉走廊煙味影響到您,我們已立刻加強全域控煙巡查與通風消殺,嚴格管控公共區域吸煙行為,竭力營造清新整潔的居住環境,期待您再次光臨~
Jon Kasimov
Superior Queen Room
Stayed in Nov 2025
Business traveller
15 reviews
10/10
Outstanding
Posted on Dec 22, 2025
Great experience. The rooms were clean and cozy. Unfortunately, I didn’t get to try the breakfast as I had to leave early. Recommend it to those traveling to Hangzhou!
Response from Property: Dear Guest,Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that you enjoyed the clean and cozy rooms during your stay. It’s a pity that you missed our breakfast due to your early departure—we do prepare a rich variety of Chinese and Western dishes every morning, and we’d love for you to try them next time.We sincerely look forward to welcoming you back to Hangzhou and our hotel soon
KO14
Grand Club Double Bed Room
Stayed in May 2026
Business traveller
30 reviews
9.5/10
Amazing
Posted on Jun 17, 2026
Great Location. Lots of food nearby.
Response from Property: 感謝您的認可!酒店地理位置優越,周邊各類特色美食齊全,出行覓食都十分方便,不用走遠就能嚐到地道風味。我們也會持續優化服務,期待您下次再來逛吃入住!
Anonymous User
Family-friendly 2-bed Room
Stayed in May 2025
Family
21 reviews
9.0/10
Great
Posted on Jul 3, 2025
The hotel is near to Zhejiang University Zijingang campus. Nearby with a lot of restaurants. Room is okay and clean but a bit old. Enjoy the stay.
Response from Property: 感謝您的入住及評價。很高興收到您對酒店環境以及服務的讚揚。我們會一如既往地堅持品牌服務標準,爭取帶給每位客人超越預期的入住體驗。期待不久後的再次相遇。
Guest User
Superior Queen Room
Stayed in Mar 2025
Business traveller
3 reviews
5.5/10
Posted on Apr 30, 2025
If the weather is around 10-15 degrees. The air conditioner is unavailable.
Response from Property: 尊敬的客户,感謝您入住紫金港國際飯店並利用寶貴的時間告知我們您的入住體驗。當室外温度在10-15攝氏度處於空調系統設定範圍外,中央空調為保證高效運行。感謝 您對我們房間温度提出寶貴的意見,我們也非常重視您的入住體驗,再次感謝您選擇入住紫金港國際飯店,希望此次經歷不會影響到您對我們 的信任,並期待您的再次光臨。
Linda Go
Superior Standard Room
Stayed in Sep 2025
Family
4 reviews
10/10
Outstanding
Posted on Oct 8, 2025
Good hotel, good location, good services
Response from Property: 尊敬的客人,您好!非常感謝您對酒店“位置好、服務好”的認可,您一句“不錯的酒店”,讓我們全體員工都倍感振奮!我們始終努力發揮區位優勢,讓您出行更便捷;同時打磨服務細節,讓您住得更舒心,能得到您的肯定,就是對我們最大的鼓勵。期待您下次出行還能選擇我們,繼續享受這份便捷與貼心
Guest User
Superior Standard Room
Stayed in Aug 2024
Family
17 reviews
9.5/10
Amazing
Posted on Sep 2, 2024
Hotel is amazing, staff were friendly and provided extra bottles of water when asked. Room is big and clean. The bathroom is designed beautifully and is very aesthetic. Overall it was a great experience!
Response from Property: Dear guests, welcome to Zijingang International Hotel. The hotel is favored by many business travelers for its superior geographical location, humane service, rich and delicious breakfast and warm and comfortable living environment. We are very happy that you have enjoyed a warm and comfortable stay at our hotel, and we will continue to create more surprises and provide excellent service for our guests. Sincerely look forward to your visit again!
denizvat
Executive Queen Room
Stayed in Aug 2024
Business traveller
25 reviews
9.0/10
Great
Posted on Nov 19, 2024
Great hotel with great location, close to restaurants. Perfect for a business trip.
Response from Property: Dear guest, hello! Thank you for your stay and comments. Zijingang International Hotel has a superior geographical location, the hotel is adjacent to the Centennial campus - Zijingang Campus of Zhejiang University, is the best place to stay for your travel, the hotel atmosphere is elegant, the quality of service has been favored by guests and praise. Welcome to visit us again!
Anonymous User
Superior Standard Room
Stayed in Jun 2024
Family
1 reviews
10/10
Outstanding
Posted on Jul 13, 2024
The staff (小董 and 小王) at the front desk are very friendly and patient. Very good service.
Response from Property: 尊敬的賓客,感謝您對前台的認可,您的點評給了我們最大的激勵,也是我們不斷進步的動力。我們將更努力、更用心、更仔細的提高酒店各項服務品質而努力,衷心希望您每一次下榻都能有温馨、舒適的入住體驗。恭候您再次光臨!
Guest User
Superior Standard Room
Stayed in Aug 2023
Solo traveller
9 reviews
10/10
Outstanding
Posted on Oct 1, 2023
I visited for work and it was a big and pleasant hotel. I liked the breakfast very much because there were many kinds of breakfast and it was delicious. The room looked a little old, but it was well maintained and clean. And they gave me cookies as a present and they were so delicious. Overall, it was a great hotel.
Response from Property: Dear VIP, thank you for choosing to stay at Zijingang International Hotel! I am glad that every link of the hotel has received your recognition, and you can feel the happiness brought to you by this journey. This is what our servicers have been pursuing.
Anonymous User
Superior Standard Room
Stayed in Nov 2023
Family
13 reviews
10/10
Outstanding
Posted on Jan 1, 2024
Very nice , good service , 🤩😇
Response from Property: 親,非常感謝您大力支持和高分好評!祝你工作順利、幸福美滿~~