My Room Hotel

My Room Hotel Reviews

My Room Hotel

901 Qingliu South Road, Jingjiang Street, Zhejiang/Hangzhou/Xiaoshan District, China, Xiaoshan District, Hangzhou, Zhejiang, ChinaView Hotel Details
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My Room Hotel Guest Reviews

4.6/5
Very Good
406 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(406)
Positive reviews(395)
Reviews with photos/video(61)
Offers pick-up/drop-offs(86)
Convenient location(62)
Easy to get around(59)
Friendly front desk staff(52)
Great value for money(50)
Close to airport(35)
Classy environment(27)
Large rooms(24)
Negative reviews(11)
Carol
Special Room
Stayed in Nov 2024
Family
3 review
3.2/5
Posted on Dec 22, 2024
Room is big but super cold!! We turned on the heater the whole night but the room hardly warmed up 🥶 Furnishings are old - wallpaper is peeling, towels are worn out. The TV remote is dusty!! Looks like no one has used or cleaned it for a long time.
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing valuable comments and suggestions for our work! We have made improvements in time. We failed to leave you with a perfect memory this time. We look forward to making up for it next time. (Give us a chance!) We are working hard and look forward to your witnessing! Wish you all the best!
Anonymous User
Special Room
Stayed in Mar 2025
Solo travellers
2 review
2.7/5
Posted on Apr 13, 2025
The hotel location is near to the Hangzhou Xiaoshan airport and the Yongsheng metro station but it is really far away from the attractions like The West Lake. The toilet is quite messy and dirty as there are alot of hairs from the previous customer that did not been clean. For services wise，some of the staff are kinda friendly but when I ask for the free airport drop-off services they said its not applicable which is not tally with the description on Trip‘s，so yea better make a call and double confirm with them. Besides that，they just provide a paper cup for wash up and drinking water which the part that I really cannot accept. Overall，its been a quite bad experience for me and really not recommended for others.
Response from Property: Dear guest, first of all, thank you for staying at the hotel. Secondly, I am sorry for your imperfect stay experience. We will definitely strengthen the room training and hygiene secondary inspection. In addition, we provide free airport drop-off time from 4 am to 8 am. Thank you again for your stay
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Couples
4 review
4.2/5
Very Good
Posted on Nov 8, 2024
We booked this hotel because it is one metro station away from the airport. Because our flight is quite late and we are concerned by the time we leave the airport, there won't be any more train to the city. This hotel is a good choice for people arriving late or planning to stay near the airport before catching an early flight out.
Response from Property: Dear guest: Hello! Thank you for choosing Hangzhou Manlu Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Alexaaaa
Special Room
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jun 25, 2024
wonderful hotel. good amenities. near convenience stores. cafes around
Response from Property: 尊敬的賓客，感謝您再次對酒店支持！本酒店對蕭山機場客人有24小時免費一接一送服務（機場客運大樓地鐵到酒店門口地鐵站僅三分鐘）！酒店周邊即是空港新天地購物商場，本酒店本着以客為本的服務理念，為每個客人提供最優質的服務！如果您在入住期間有什麼問題，可以24小時隨時反應到我們酒店前台經理！酒店方24小時配備值班人員！祝您生活愉快！
Riandy
Comfy Family Room
Stayed in Mar 2025
Family
3 review
5.0/5
Outstanding
Posted on Apr 8, 2025
Really Nice Experience!
Response from Property: 尊敬的賓客：感謝您選擇我們並對酒店給予支持與厚愛。讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸， 酒店全體員工期待您的下次光臨！
Guest User
Special Room
Stayed in May 2024
Couples
6 review
4.0/5
Very Good
Posted on Jun 14, 2024
old and smelly but near metro，just 1 stop can reach xiaoshan airport
Response from Property: 尊敬的賓客：您好！您的滿意是我們最大的動力，您的鼓勵是我們能量的源泉，您的青睞是 我們前進的朝氣，千言萬語匯成一句話，感謝您對酒店的支持。
Guest User
Business 2-bed Room
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 10, 2024
very good
Response from Property: 尊敬的賓客：非常高興從您的留言中得知給您留下如此美好的印象，希望您未來可以繼續關注小曼,並將以後入住時的更多感受和體驗告訴我們，熱忱期待您的再次光臨！
Precious Damilola
Special Room
Stayed in Jul 2022
Other
1 review
4.7/5
Amazing
Posted on Aug 31, 2022
It was comfortable and the services were very good. Even provided a bus to transport us to the airport. Loved it 💐💐💙💙
Response from Property: 尊敬的賓客，感謝您再次對酒店支持！本酒店對蕭山機場客人有24小時免費一接一送服務（機場客運大樓地鐵到酒店門口地鐵站僅三分鐘）！酒店周邊即是空港新天地購物商場，本酒店本着以客為本的服務理念，為每個客人提供最優質的服務！如果您在入住期間有什麼問題，可以24小時隨時反應到我們酒店前台經理！酒店方24小時配備值班人員！祝您生活愉快！
Lisinka
Business 2-bed Room
Stayed in Jun 2022
Solo travellers
36 review
5.0/5
Outstanding
Posted on Aug 1, 2022
Good location and perfect for early morning going to the airport!!! They do wake-up calls also! Very convenient!!
Response from Property: 尊敬的賓客，感謝您再次對酒店支持！本酒店對蕭山機場客人有24小時免費一接一送服務（機場客運大樓地鐵到酒店門口地鐵站僅三分鐘）！酒店周邊即是空港新天地購物商場，本酒店本着以客為本的服務理念，為每個客人提供最優質的服務！如果您在入住期間有什麼問題，可以24小時隨時反應到我們酒店前台經理！酒店方24小時配備值班人員！祝您生活愉快！
Shangshanruoshui
Business 2-bed Room
Stayed in Dec 2024
Business travellers
63 review
4.5/5
Great
Posted on Jan 22, 2025
The hotel provides free airport pick-up. Please note that after midnight, you have to go to Terminal T4 to take a bus. The driver was very good. The service at the hotel front desk was not very good, maybe because of the boys. There was no verbal communication when returning the room card when checking out. I personally think that the front desk is an important part of the hotel. The room is spacious and well-equipped. Disposable slippers are easy to fall when there is water in the bathroom, so be extra careful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Manlu. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Special Room
Stayed in Sep 2024
Other
20 review
4.7/5
Amazing
Posted on Oct 22, 2024
If you don't mind the airplane noise, it's a very good hotel. The standard king-size bed is very comfortable, the underground parking lot is very useful, the subway is also very close, the reception girl is very professional. It is also very convenient to eat downstairs.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support again! Our hotel provides 24-hour free pick-up and drop-off service for guests from Xiaoshan Airport (it only takes three minutes from the airport terminal subway to the hotel subway station)! The hotel is surrounded by the Airport New World shopping mall. Our hotel adheres to the customer-oriented service concept and provides the best service for every guest! If you have any questions during your stay, you can report to our hotel front desk manager at any time 24 hours a day! The hotel has staff on duty 24 hours a day! I wish you a happy life!
ingsengyew
Special Room
Stayed in Mar 2025
Couples
8 review
5.0/5
Outstanding
Posted on Apr 6, 2025
The beautiful waitress at the hotel's front desk is enthusiastic, kind, and friendly, providing necessary help. The location is close to the subway exit, and there are restaurants, shopping malls, and night markets nearby. The room is clean, the air quality is good, and the mattress, sheets and bath towels are odorless.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Hangzhou Youpin Hotel. We will work harder to provide you with better services and look forward to your next visit! Thanks!
Guest User
Business 2-bed Room
Stayed in Aug 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 30, 2024
I arrived at the airport in the middle of the night and there was a free pick-up service, which was very convenient. Hygiene is also good
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Special Room
Stayed in Feb 2025
Other
1 review
5.0/5
Outstanding
Posted on Mar 26, 2025
The hotel is close to the subway, there are many restaurants around, Kaikai at the front desk will solve any problems in time, free airport pick-up is also very convenient
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Making every guest feel at home is our ultimate goal. It is our honor to serve you. All the hotel staff look forward to your next visit!
Guest User
Special Room
Stayed in Feb 2025
Travel with friends
41 review
4.2/5
Very Good
Posted on Mar 22, 2025
The hotel is in a good location, only five minutes' walk to the subway station. The airport shuttle is very convenient, and the front desk service is quick and satisfactory. The only problem is the soundproofing in the room, but this is a common problem in many hotels.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support to our hotel again! Our hotel provides 24-hour free pick-up and drop-off service for guests from Xiaoshan Airport (it only takes three minutes from the airport passenger terminal subway to the hotel subway station)! The hotel is surrounded by the Airport New World shopping mall. Our hotel adheres to the customer-oriented service concept and provides the best quality service to every guest! If you have any questions during your stay, you can report to our hotel front desk manager 24 hours a day! The hotel has staff on duty 24 hours a day! I wish you a happy life!