Xizhongxi Holiday Hotel

Xizhongxi Holiday Hotel Reviews

Xizhongxi Holiday Hotel

No. 1-1 Qianlong Road, Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Xizhongxi Holiday Hotel
Xizhongxi Holiday HotelXizhongxi Holiday HotelXizhongxi Holiday Hotel
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Xizhongxi Holiday Hotel Guest Reviews

4.8/5
Excellent
1330 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1330)
Positive reviews(1310)
Reviews with photos/video(593)
Loved the view(198)
Close to scenic area(138)
Delicious breakfast(112)
Well designed(71)
Great swimming pool(55)
(29)
Has an infinity pool(15)
Negative reviews(20)
Guest User
Guestroom - Double Occupancy
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 18, 2024
Very Nice hotel located in a beautiful protected area with limited access for cars. Friendly and helpfull staff.
Response from Property: Thank you very much for choosing and staying at Hangzhou Xi Zhongxi Resort Hotel! As we bear the name of butlers, providing you with a comfortable experience is our original intention. Your choice to trust us, and we naturally strive to earn your smile with the efforts of all hotel staff! Thank you for your support and recognition of our hotel. Everything we do is solely to bring an extraordinary vacation experience to each guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to return at any time.
Anonymous User
Special Queen Room
Stayed in Feb 2025
Couples
3 review
4.0/5
Very Good
Posted on Mar 16, 2025
The location is excellent, with Jiuxi Yanshu at the door. The service at the hotel front desk is very good. The room is large, and the toilet faucets in the room are all good brands. The disadvantages are: - I can't understand the open toilet. Let alone sexy, what is the beauty of going to the toilet? We are a couple, and my husband went to the restaurant bathroom for the night we stayed. The open bathroom and toilet have no exhaust... - The balcony door cannot be locked, and there is only a pot of plants blocking the balcony and the balcony of the next room. You can walk over and walk into the next room; - The balcony is close to the road outside, and the wall of the balcony is very low. When you wake up in the morning, you can see tourists passing by outside; - The service in the breakfast restaurant is messy, and the overall service attitude and dining route need to be improved
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Guest User
Lingxi
Stayed in Jan 2025
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The service is super good. The housekeeper Chang'an arranged everything in advance, including convenient car access to the hotel, welcome fruit, midnight desserts, and told us that the restaurant can be discounted. Not to mention the scenery. If you have seen enough of West Lake, come to Xizhongxi. Here are the pictures. It is super beautiful! Come to Xizhongxi, the water is Evian
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6/11
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are known as the butler, it is our original intention to give you a comfortable experience. You choose us and give us trust, so we will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.
Anonymous User
Linglong Queen Room
Stayed in Feb 2025
Couples
13 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Stayed in Xizhongxi for one night and felt an unprecedented tranquility. The hotel is surrounded by Jiuxi Yanshu and Jiuxi Shibajian. If you come in summer, you will see lush scenery. If you come in autumn, you will see red maple leaves everywhere. The hotel's butler service also won my heart. Butler Xiao Shen warmly entertained me. The hotel also had many small surprises, such as good night sweet soup, welcome fruit, and its own cafe and Chinese restaurant. I think I must come here to stay for a while next time when I have time. It will definitely be a leisurely and comfortable vacation~
Original TextTranslated by Google
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are known as the butler, it is our original intention to give you a comfortable experience. You choose us and give us trust, so we will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2025
Business travellers
28 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The hardware and surrounding environment of the scenic hotel are very online. The high standards and warmth of the owner can be felt in many details, including the small bar and breakfast ingredients. Although there were some unpleasant traffic problems in the middle, the hotel colleagues tried their best to make up for it, but it is still recommended to optimize the traffic guidance because the hotel is indeed located in the core area of ​​Jiuxi.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are called butler, our original intention is to give you a comfortable experience. You choose us and give us trust. We will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.
Xingmmxing
Guestroom - Double Occupancy
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 7, 2025
I heard about this hotel from my friends two years ago, but I was unable to go there for various reasons. This time I came to Hangzhou to relieve my work fatigue, so I chose to stay in the West Lake Scenic Area. I stayed in two hotels and homestays in the scenic area. In comparison, the decoration and environment of Xizhongxi Hotel are much better, and it really feels very peaceful and calm. The hotel's butler service is indeed better than I expected, from the early WeChat connection to the little surprise for the lady when checking in; from the explanation of the room before check-in to helping to send the luggage after check-out. I would like to thank Xiao Shen, the housekeeper, for his warm hospitality. I think I would like to stay here again when I have time to come to Hangzhou next time.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are known as the butler, it is our original intention to give you a comfortable experience. You choose us and give us trust, so we will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.
Guest User
Discount Twin Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The hotel is in a great location with a beautiful environment, quiet and comfortable. There are nine streams and trees outside. I originally planned to stay for only one night, but the experience was great and I extended it for another day. The housekeeper Xiao Shen was warm and thoughtful. He sent the parking route before arriving at the hotel and introduced the hotel facilities after arriving. Room service is also available. I saw many hiking routes around the hotel. I didn't bring any equipment this time and basically stayed in the hotel. I will stay for a few days next time to go hiking.
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6/9
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are known as the butler, it is our original intention to give you a comfortable experience. You choose us and give us trust, so we will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.
Dong feng
Discount Twin Room
Stayed in Jan 2025
Business travellers
8 review
5.0/5
Outstanding
Posted on Feb 22, 2025
The location is great, and the view is right outside. The hike from the hotel to Longjing Village is worth recommending. The housekeeper Chang'an provided good service, very attentive. The food was also good, and it is said to be a century-old brand.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are known as the butler, it is our original intention to give you a comfortable experience. You choose us and give us trust, so we will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.
Fanjianjingling
Guestroom - Double Occupancy
Stayed in Jan 2025
Family
19 review
5.0/5
Outstanding
Posted on Feb 5, 2025
I highly recommend this hotel. First of all, it has a great location, right next to Qianlong Road in Jiuxi Yancun. The door is antique and very artistic. Secondly, the hotel facilities and environment are great. We chose a room with a yard, so we can order a small hot pot by ourselves. The atmosphere is absolutely perfect, and the swimming pool on the second floor is also great for taking photos. Finally, the housekeeper Xiao Tan is considerate and meticulous in her service. She called to confirm the check-in the night before, and provided a fruit plate upon check-in, supper in the evening, and breakfast in the room, which allowed us to end our trip to Hangzhou successfully!
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6/10
Response from Property: 非常感謝您選擇並下榻於杭州溪中溪度假酒店!既已冠管家之名,讓您有個舒心的體驗是我們的初衷。您選擇我們給予的是信任,我們自然用全酒店人員的努力換您一個笑臉! 感謝您對我們酒店的支持與認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們會繼續努力時刻準備着您隨時回來
katem
Guestroom - Double Occupancy
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 4, 2025
Booked a duplex suite, the hotel environment is very beautiful, suitable for taking pictures, the housekeeper is thoughtful, proactively informed of the package bonus benefits, the room balcony directly faces the stream, more suitable for staying in the spring when the flowers are blooming, super good hotel experience.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are known as the butler, it is our original intention to give you a comfortable experience. You choose us and give us trust, so we will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.
Anonymous User
Guestroom - Double Occupancy
Stayed in Jan 2025
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 3, 2025
The hotel service is very good and very user-friendly. The location is also what I want. The winding path is quiet and secluded. When you open the door and window, you can see the blooming wintersweet flowers. It is very pleasant. A small gift was given to the store upon arrival. It is very considerate and attentive. The breakfast service is also very nice. You can deliver the meal to the room. It is very suitable for people like me who sleep late. I will choose to stay next time 👍 Welcome fruit:☑️ Environment: Good Service: Good
Original TextTranslated by Google
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are known as the butler, it is our original intention to give you a comfortable experience. You choose us and give us trust, so we will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.
betty031
Guestroom - Double Occupancy
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The room was cleaned very well, and the front desk and night shift front desk services were very thoughtful. A butler contacted us with parking location and check-in details, and there were welcome fruits. I like the terrace and swimming pool the most, and the air around the mountains is also very good.
Original TextTranslated by Google
6/7
Response from Property: 非常感謝您選擇並下榻於杭州溪中溪度假酒店!既已冠管家之名,讓您有個舒心的體驗是我們的初衷。您選擇我們給予的是信任,我們自然用全酒店人員的努力換您一個笑臉! 感謝您對我們酒店的支持與認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們會繼續努力時刻準備着您隨時回來
Guest User
Guestroom - Double Occupancy
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The environment is very good, suitable for vacation! There are welcome fruits and good night soup. The housekeeper Xiaotan's service is very thoughtful. This time I came too hastily and didn't experience the surrounding area well. I plan to come again when the weather warms up!
Original TextTranslated by Google
Response from Property: 非常感謝您選擇並下榻於杭州溪中溪度假酒店!既已冠管家之名,讓您有個舒心的體驗是我們的初衷。您選擇我們給予的是信任,我們自然用全酒店人員的努力換您一個笑臉! 感謝您對我們酒店的支持與認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們會繼續努力時刻準備着您隨時回來
Guest User
Guestroom - Double Occupancy
Stayed in Dec 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Service: Very, very good, this is what I am most satisfied with. The housekeeper is very soft-spoken and gentle. The guy who provided night bed service was also very good. He gave me red bean soup, but I was a little scared because I was alone at that time, haha, but he was also very gentle. The housekeeper sister was very gentle and very good. I asked the sister if I didn’t know how to do it. The takeaway was also delivered to my room by the sister. I didn’t know how to use the TV, and it was also Sister Xiao Shen who helped me adjust it. She was very gentle. Environment: You can hear the sound of running water when you open the balcony door. It is very comfortable to open the door in the morning. The environment is very comfortable in the mountains of the scenic area. Breakfast: I chose to eat in the restaurant. I like pasta and small crispy candies
Original TextTranslated by Google
6/8
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are called butler, our original intention is to give you a comfortable experience. You choose us and give us trust. We will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.
Guangguang0717
Guestroom - Double Occupancy
Stayed in Dec 2024
Family
21 review
4.3/5
Very Good
Posted on Jan 15, 2025
The hotel is located opposite Jiuxi Yanshu. The location is great. The outdoor swimming pool should be great in summer! There are not many restaurants around. I ate in the restaurant on the first floor at night. The taste was good. There were few people in the off-season and it was quiet at night. Breakfast was from 8 to 10 o'clock. Each person had a set meal, Chinese and Western options. Children also had wontons and pasta. If you don't eat enough, you can add more. Overall, I am satisfied. I will come again next summer!
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for choosing and staying at Hangzhou Xizhongxi Resort Hotel! Since we are known as the butler, it is our original intention to give you a comfortable experience. You choose us and give us trust, so we will naturally use the efforts of all hotel staff to exchange for your smile! Thank you for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we will continue to work hard and be ready for you to come back at any time.