Landison Lanli Hotel Hangzhou

Landison Lanli Hotel Hangzhou Reviews

Landison Lanli Hotel Hangzhou

No158, Sandun Town, Xihu District, Hangzhou, Zhejiang, China, Hangzhou, ChinaView Hotel Details
Landison Lanli Hotel Hangzhou
Landison Lanli Hotel HangzhouLandison Lanli Hotel HangzhouLandison Lanli Hotel Hangzhou
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1 night

Landison Lanli Hotel Hangzhou Guest Reviews

4.8/5
Amazing
1224 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1224)
Positive reviews(1199)
Reviews with photos/video(331)
Delicious breakfast(190)
Friendly front desk staff(135)
Large rooms(69)
Perfect for business trips(26)
Stayed multiple times(23)
Has rooms for families(13)
Delicious buffet(9)
Great swimming pool(7)
Negative reviews(25)
Guest User
Elegant King Room
Stayed in Apr 2024
Business travellers
2 Reviews
5.0/5
Outstanding
Posted on Apr 26, 2024
Trip does not book correctly. Hotel cannot find the reservation number. Nice front desk lady help and upgrade our room
CroftsAnn
City View Classic Standard Room
Stayed in Apr 2024
Solo travellers
4 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel was clean and full of little details including fruit and soft drinks brought to the room complementary, I didn’t have time to for breakfast so I was able to have a take away staff were friendly and tried very hard to communicate excellent stay would highly recommend and I will return
Jenny alexandra
Elegant King Room
Stayed in Jul 2022
Family
3 Reviews
4.0/5
Very Good
Posted on Sep 9, 2022
The service was very good, the breakfast was very good and clean, the hotel was new, but the swimming pool smelled a little ugly
JULIO CESAR
Elegant King Room
Stayed in Jun 2021
Couples
14 Reviews
4.0/5
Very Good
Posted on Jul 2, 2021
Beautiful hotel great staff, food is just ok and bed are very hard. Construction site next to the hotel so noisy in the morning.
Response from Property: Dear guest, thank you for your stay with us, we are naturally concerned to learn of your recent disappointing experience on your stay.Please accept our sincere apologies for the inconvenience caused to you and thank you for bringing this matter to our attention. We are looking forward see you next time.Best wishes.
Guest User
Langley Business King Room
Stayed in Jul 2022
Friends
7 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2022
Great hotel!
Yuanweixi
City View Classic Standard Room
Stayed in Sep 2023
Business travellers
19 Reviews
5.0/5
Outstanding
Posted on Sep 10, 2023
A stay experience worth recording. The front desk is warm and considerate, the room is clean and comfortable, and the rockery landscaping and tatami setting in the room also make the room unique and unique. What’s even better is the breakfast. The dishes are very rich, including local snacks and various dishes. Each dish is carefully prepared: fried dumplings, thumb-wrapped shrimp dumplings, white case and red case, the taste is quite authentic, just a dish of pickled vegetables, bamboo shoots, eel segments, soup The juice is smooth and the meat is fresh and chewy. It is rare to be included in breakfast. All in all it is highly recommended!
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Response from Property: Hello dear friend, thank you for staying at the Landison Langli Hotel, Hangzhou. Choosing us means choosing a pleasant physical and mental travel. We welcome friends from afar with the same attentiveness as family members and the sincerity with which we treat friends. We cherish every encounter and bring you beautiful memories no matter how long it takes! We look forward to seeing you again at Radisson Langli. I hope every journey you take to Langli is heart-warming~~~
Guest User
Elegant King Room
Stayed in Sep 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2023
Very soundproofed and very clean. Breakfast was also rich.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your positive review! The hotel strives to find more opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Our job is to always greet you with caring and thoughtful service attitude~~
Mr Feifei
City View Classic Standard Room
Stayed in Sep 2023
Family
20 Reviews
1.0/5
Posted on Sep 23, 2023
To be honest, the place is remote, the room is really not that good, and the breakfast is average! The hygiene is not good either. There are several twisty hairs on the sofa in the room! I wanted to find a hotel, but gave up too late!
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Guest User
City View Classic Standard Room
Stayed in Sep 2023
Family
2 Reviews
4.7/5
Amazing
Posted on Sep 12, 2023
Very good, especially breakfast! The only thing is that the temperature control of the air conditioner fluctuates too much
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Landison Hotel Hangzhou and sharing your experience. Unfortunately, the temperature control of the air conditioner did not meet your expectations. Please accept our sincere apologies. The hotel is committed to providing every family member with a clean, comfortable and warm experience. Thank you for your valuable opinions. All our friends welcome you to experience our progress next time you stay, and we look forward to your arrival!
regiet
Elegant King Room
Stayed in Sep 2023
Business travellers
9 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2023
Quiet and clean. If you feel thirsty in the middle of the night, you can call the front desk and it will be delivered quickly!
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Response from Property: Dear guests: Being able to serve you is our greatest happiness. Pursuing 5-point praise is our goal. We will continue to work hard to explore better service methods and welcome you next time!
Anonymous User
Elegant King Room
Stayed in Feb 2023
Business travellers
1 Reviews
1.0/5
Posted on Feb 13, 2023
It was a very bad check-in experience. From the moment of entering the door, it doesn't look like a 5-star hotel. When checking in, the receptionist couldn't tell clearly about the facilities and orientation of the room, and was vague about other hotel consumption. I don’t know the facilities and room types at all. The front desk manager doesn’t do anything. I can’t see anyone after calling several times. It is said that there are random people smoking in the lobby of a 5-star standard hotel. There are cigarette butts all over the place. The details of a five-star hotel are like this? As a manager, just turn a blind eye to each one? Let it develop? Weak professional ability? Feel free to ignore guest requests? Besides, in the room, the sound insulation is not as good as that of an ordinary hotel that costs 200 yuan. It is very noisy. No one answers the phone at the front desk. People hang there, attach photos, no one is on duty, the front desk is very messy, they just lie down and sleep, that's how they serve customers, there is not even a buckwheat pillow, and when they ask where things are, they just search for them by themselves, the smell of cigarettes is very strong, I didn't fall asleep at night, and I didn't send the fruit that should be given. , For the whole hotel, it really needs to be well managed. I have stayed here a few times before and I haven't felt like this. Now it's really bad, and I won't come again in the future!
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Response from Property: Hello, first of all, I am very sorry for not allowing you to have a perfect experience. The hotel management attaches great importance to the problems you reported~ After investigation: 1. The floor of the hotel lobby does not have the color in the photo, and the floor full of cigarette butts does not belong to the Radisson Hotel ;2. The employee who lay down and took a selfie has been fired by the hotel (it can be seen from the shooting angle); thank you for placing multiple orders and persistently providing negative reviews to our hotel. For us, bad reviews are a ruler to remind us to keep improving, not a tool to be coerced by others. We will continue to improve our services to reduce bad reviews, but we will never compromise on such behaviors!
Guest User
Elegant King Room
Stayed in Sep 2023
Family
9 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2023
The room is large, clean and tidy, with complete facilities and rich breakfast.
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Response from Property: Dear guests: Thank you very much for your recognition of Lanli. Your recognition is the driving force for Lanli to move forward~ We will definitely try our best to do better and persist in serving every guest. We look forward to your next visit!
Guest User
Elegant Standard Room
Stayed in Apr 2023
Friends
1 Reviews
5.0/5
Outstanding
Posted on Apr 27, 2023
I decided to live here temporarily. I didn't expect it to be surprisingly good. I am quite satisfied with both the facilities and the rooms. The most commendable lady at the front desk is her enthusiastic service.
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Response from Property: Dear friend, thank you for your good review! The enthusiasm of Langley people will continue for you, welcome to come back often when you are free!
Guest User
Elegant Standard Room
Stayed in Apr 2023
Business travellers
1 Reviews
5.0/5
Outstanding
Posted on Apr 27, 2023
The breakfast is good and tastes good. The hotel facilities are complete. It was relatively quiet at night. come again next time on a business trip
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your review! Effort and dedication have always been the goals pursued by Langley people, and we will continue to forge ahead and improve in the future. Looking forward to having you back again.
Guest User
Elegant King Room
Stayed in Sep 2023
Solo travellers
1 Reviews
5.0/5
Outstanding
Posted on Sep 10, 2023
The room is very clean and the environment is good
Original TextTranslated by Google
Response from Property: Hello, dear friend, the happy thing every day is not that the weather is sunny and the flowers are blooming. But to get your affirmation, your praise will make us Langli people work harder in the days to come. We look forward to witnessing the wonderful future with you!