Oukai Hotel

Oukai Hotel Reviews

Oukai Hotel

No.58 Tanhua'an Road, Shangcheng District, Hangzhou, Zhejiang, 310020, ChinaView Hotel Details
Oukai Hotel
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Oukai Hotel Guest Reviews

9.1/10
Good
449 review
Verified reviews
Location9.1
Amenities9.1
Service9.1
Cleanliness9.2
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All reviews(449)
Positive reviews(415)
Reviews with photos/video(116)
Easy to get around(51)
Friendly front desk staff(41)
Classy environment(34)
Delicious breakfast(29)
Average sound insulation(18)
Perfect for business trips(15)
Comfortable bed(11)
Close to train station(5)
Negative reviews(34)
Ryker style
Special Queen Room
Stayed in Nov 2024
Solo travellers
20 review
10.0/10
Outstanding
Posted on Dec 12, 2024
Perfect hotel always, my third time booking this hotel. Clean and understanding staff.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely appreciate your love and recognition of us. You remember the wonderful time here, which moved us deeply. It is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. We hope to have more opportunities to serve you!
Guest User
Special Queen Room
Stayed in May 2024
Solo travellers
45 review
10.0/10
Outstanding
Posted on Jun 13, 2024
Lovely hotel. Very clean. The bed was soft and very comfortable. Staff was very friendly
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely appreciate your love and recognition of us. You remember the wonderful time here, which moved us deeply. It is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. We hope to have more opportunities to serve you!
Apiwat
Special Queen Room
Stayed in Jun 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Jul 14, 2024
The location nice vibe nice place comfortables area
Response from Property: 親愛的客人您好呀～因為有您，所以值得。很開心能和您相遇在美麗的杭城!感謝您選擇歐凱大酒店。有幸遇見，恰好合拍。再次感謝您對我們的全五分好評鼓勵，我們會繼續努力噠~期待和您的再次相遇，等您噢~
MD TANIN JAHAN
Cozy Twin Room (No Window)
Stayed in Mar 2024
Business travellers
4 review
8.5/10
Very Good
Posted on Apr 24, 2024
Great
6/18
Response from Property: Wow, handsome person, beautiful scenery, and delicious food. From the pictures you shared, it can be seen that you are a handsome young man who loves life very much. Although it is a simple compliment, we are also honored. The reason why life is beautiful is because we have close friends and support and recognition. We will continue to work hard and look forward to meeting you again next time
Guest User
Elegant Double Room
Stayed in Nov 2023
Couples
45 review
8.0/10
Very Good
Posted on Jan 30, 2024
It was worth the money. The breakfast was okay but very comfortable, quiet and near the train station.
Response from Property: Dear guest, thank you for your appreciation and promotion of the hotel, which has greatly inspired us. Looking forward to welcoming your next trip to Hangzhou with a more enthusiastic, sweet smile, and thoughtful service in the near future!
Guest User
Special Queen Room
Stayed in Sep 2023
Couples
10 review
9.5/10
Amazing
Posted on Nov 11, 2023
Hospitality of all the staffs at reception,restaurant and security is the best,especially Ms Siau Hua who is so helpful. Thanks all.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely appreciate your love and recognition of us. You remember the wonderful time here, which moved us deeply. It is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. We hope to have more opportunities to serve you!
Mulder
Elegant Double Room
Stayed in Jul 2023
Solo travellers
10 review
10.0/10
Outstanding
Posted on Oct 3, 2023
Decent hotel! Has everything you need, quick checkout and great location.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely appreciate your love and recognition of us. You remember the wonderful time here, which moved us deeply. It is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. We hope to have more opportunities to serve you!
Leecious
Cozy Twin Room (No Window)
Stayed in Oct 2022
Solo travellers
7 review
10.0/10
Outstanding
Posted on Nov 17, 2022
I lodged here on 5th Nov, the reception was excellent, super clean and staff very welcoming and helpful. The ambi6was superb as well. Great wall hangings.
6/8
Response from Property: Thank you for loving Oukai Hotel at Love at first sight! Beautiful time, who's eyes you may accidentally encounter, sailing in the words. I met you unexpectedly this time. Thank you for this fate, we will cherish it even more, and look forward to meeting you again!
Guest User
Special Queen Room
Stayed in Jan 2024
Couples
5 review
9.5/10
Amazing
Posted on Feb 22, 2024
Would definitely recommend 👌
Response from Property: Dear guest, thank you for your appreciation and promotion of the hotel, which has greatly inspired us. Looking forward to welcoming your next trip to Hangzhou with a more enthusiastic, sweet smile, and thoughtful service in the near future!
Jonathan
Boutique Twin Room
Stayed in Nov 2022
Travel with friends
7 review
9.0/10
Great
Posted on Jan 19, 2023
Good. Location very convenient. Helpful staff
Response from Property: Thank you for your liking. The reason why life is beautiful is because we have the support and recognition of close friends. We will continue to work hard and look forward to meeting again next time！
Guest User
Elegant Double Room
Stayed in Jun 2023
Business travellers
13 review
10.0/10
Outstanding
Posted on Aug 23, 2023
服务：👌OkOkOK
Response from Property: 親愛的賓客：您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！
Guest User
Special Queen Room
Stayed in Nov 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Dec 5, 2024
It's very comfortable and clean inside, the front desk service is also very good, it's a very nice hotel!
Original TextTranslated by Google
Response from Property: 親愛的賓客您好！非常感謝您選擇本店入住，您的滿意是對我們莫大的支持與鼓舞，相信您也是愛旅遊的夥伴，您可欣賞到“上有天堂、下有蘇杭”的壯麗美景；本店始終用心服務於每一位賓客，讓到店的客人都住的舒心，感受家一樣的温暖！最後祝您玩的盡興，期待您的再次光臨！
Guest User
Boutique Parent-child Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Convenient transportation, free parking, convenient surrounding food and shopping, clean and tidy room with large space, the front desk lady is very enthusiastic, and the room was upgraded for free.
Original TextTranslated by Google
Guest User
Memory Foam Business Twin Room
Stayed in Sep 2024
Family
3 review
10.0/10
Outstanding
Posted on Oct 4, 2024
💞Great hotel! Excellent location and convenient for travel. The rooms are beautifully decorated and the bedding is soft. 🍃Service: The front desk service is really professional, smiling and talking throughout the process made me feel comfortable. ❤️I feel very comfortable staying here and will come again in the future.
Original TextTranslated by Google
Response from Property: 親愛的賓客您好！非常感激您對我們的認可，您的點評就是對我們最棒的鼓勵與動力。我們懷着真誠愉快的心情期待着每一位旅客的來臨，也希望能像朋友一般和您相處在此，並且度過一段愉快的旅行。期待與您的下一次的相遇
Guest User
Boutique Triple Room
Stayed in Mar 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 7, 2025
The location is good, relatively close to Hangzhou East Station, very cost-effective, there are barbecue and noodle shops downstairs, convenient for eating. The downside is that the windows are not very soundproof. Two more cups of mineral water can be put in. One cup per person is not enough.
Original TextTranslated by Google