Phoenix Palace Hotel Hanoi
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Phoenix Palace Hotel Hanoi
Renovated in 2024
27 P. Phủ Doãn, Old Quarter, Quan Hoan Kiem, Hanoi, Vietnam
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With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be within a 5-minute walk of Hang Da Market and Vietnamese National Tuong Theatre. This hotel is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre.Show More
We Price Match
Highlights
Ideal location
Airport pick-up available
Delicious breakfastAmenities
Guest Laundry
Wake-Up Call
Taxi booking service
Luggage Storage
Station Pick-Up Service
Wi-Fi in Public AreasFree
Priority airport pick-up
Priority airport drop-off
All Amenities
Property Description
With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be within a 5-minute walk of Hang Da Market and Vietnamese National Tuong Theatre. This hotel is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre.
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3.9/5
GoodVery nice service and friendly. Good location Be coz it is near convinience and famous place.
All 32 Reviews
Surroundings
Airport: Noi Bai International Airport
(25.9 km)
Train: Hanoi Railway Station
(1.2 km)
Train: Ga Bắc Ninh
(36.5 km)
Landmarks: St. Joseph Cathedral
(140m)
Landmarks: Thap Rua Tower
(240m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Triple Room With Window
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Family Room With Balcony
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
8
Family Suite Room With Balcony
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
8
Connecting Room With City View
1 King bed and 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Quadruple Room With City View
1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
19
Deluxe Double Room With Window
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
6
Suite Junior Room With Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
3.9/5
Good
32 reviews
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location4.2
- Service3.9
Average for similar properties in Hanoi
AI Summary
Located in a prime central area, the accommodation provides easy access to attractions, shops, and dining. Guests appreciate the diverse and satisfying breakfast options.
Kulraver
October 11, 2023
Very nice service and friendly. Good location Be coz it is near convinience and famous place.
Guest User
February 13, 2024
Everything is old and smelly...... the workers were kind but sold us everything more expensive than other places. I can't recommend this hotel. even though the breakfast was good.
Po Hung
March 26, 2025
Phoenix Palace Hotel Hanoi: Accommodation Myths Under Faded Gold Leaf
Phoenix Palace Hotel Hanoi, which calls itself a "five-star hotel in Hanoi's Old Quarter", has a retro elevator door frame inlaid with gold foil and a crystal chandelier in the lobby, which perfectly replicates the illusion of the French colonial period. However, the moment I pushed open the door of Room 609, the musty smell and the peeling imitation gold paint in the corners made this time-travel journey quickly fall into the black humor of absurd realism.
To be honest: the experience was not good, from the shaking elevator to the dampness and mold in the room, everything made me glad that I only booked a two-day room.
Conclusion
As I dragged my luggage through the hotel's glass door, I caught a glimpse of the yellowed certificate on the wall that read "Hanoi Best Nostalgia Experience Award 2016". Perhaps this hotel is a large-scale performance art, deconstructing colonial history with absurdity and mocking the vanity of the modern hotel industry with magical realism. It’s just that when you pay $1,000 a night for a room, you’re not expecting a Kafkaesque tragicomedy of a stay—unless your definition of “culture shock” includes sharing a bath towel with a gecko.
Original TextTranslation provided by Google
Xineryu
February 14, 2025
The hotel is not far from Hanoi's famous attraction, Hanoi Cathedral, and is only a few minutes' walk away. Hanoi's Old Town is crisscrossed with alleys. Opposite the hotel is a large local hospital with a large flow of people and many foreigners. The breakfast is also good and the hygiene is no problem.
Original TextTranslation provided by Google
Pavel_Z
September 30, 2024
Budget hotel in Hanoi's tourist cluster. Quite worn rooms, but has everything you need, clean, window overlooks the stairs.
Excellent breakfast and location.
Original TextTranslation provided by Google
SEUNGJU
March 22, 2025
The hotel has a good location, the breakfast is good, and the staff is friendly.
Original TextTranslation provided by Google
OLひとり旅
October 16, 2024
The location was within walking distance of Hoan Kiem Lake and the Old Quarter, so it was very convenient for sightseeing!
We were shown to a larger room than we had booked, and three bottles of water were replenished every day lol
The staff were also very nice.
It was hot on the day we left home, so we asked them to store our chocolate in the fridge, and they accommodated.
The breakfast buffet had a small menu, but it was nice that they had typical Vietnamese fruits and we were able to order one dish, such as pho or pancakes.
However, there were a few disappointing points.
・The TV didn't turn on
・The power switch next to the TV didn't work
・The fridge didn't work
Original TextTranslation provided by Google
Guest User
March 6, 2023
It's good value for money, and it's close to the Old Quarter, so it's nice that it's close to the night market, beer street, and Hoan Kiem. The staff are kind and quiet. But the refrigerator is weak. I drank soju deliciously for you.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Guest Laundry
Wake-Up Call
Taxi booking service
Luggage Storage
Station Pick-Up Service
Wi-Fi in Public Areas
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Car Rental
Hiking
Café
24-Hour Front Desk
Currency Exchange
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Transportation
Taxi booking service
Station Pick-Up Service
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Additional charge
Station Drop-Off Service
Public Transport Tickets Available
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Car Rental
Shuttle Bus Service
Additional charge
Business Services
Audio Visual Equipment
Postal Service
Front Desk Services
Wake-Up Call
Porter/Bellhop
Luggage Storage
Express Check-In and Check-Out
Lockers Available
Concierge Service
Front Desk Safe
Tour/Ticket Service
VIP Check-In Service
Currency Exchange
24-Hour Front Desk
Food & Drink
Room Service
Café
Public Areas
Central Ventilation System
Water Purifier
Elevator
Non-Smoking Floor
Smoking Area
Health & Wellness
Hiking
Activities
Eco Tours
Cleaning Services
Guest Laundry
Laundry Service (Off-Site)
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Safety & Security
Fire Alarm
Security Personnel
Security Alarm
CCTV In Public Areas
Fire Extinguisher
Smoke Detector
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Asian
StyleA la carte, Boxed/packaged food
Opening hours[Mon - Sun] 07:00-09:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Contact hotel |
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2006
- Renovated: 2024
- Number of Rooms: 23
With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be within a 5-minute walk of Hang Da Market and Vietnamese National Tuong Theatre. This hotel is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.