Hanoi Quan Hoan Kiem 4-star Hotels

It was an incredible experience. This is probably one of the best hotels I have stayed in terms of hospitality and communication. The staff is really helpful and are always trying their best to make sure you have a confortable stay. The room is clean and spacious enough. The location is great , not too far from old quarter and close enough within walking distance from other attractions. You can also always get a grab to go wherever you want and it will not take too much time. I never tried the breakfast while I stayed there so I can not comment on it but the laundry is free to use. Overall , I will definitely reccomend to anyone staying in hanoi to stay here , you will definitely have a confortable stay and worth your money.

Top notch service like what everyone else mentioned. I was skeptical before my trip and when I was there, I understand why almost all the reviews mentioned their customer service is excellent and it’s not a lie. The reception staff remembers your room number which I feel is a great personal touch. They try their best to resolve your issue, and makes you feels like home. Although there’s a small hiccup during one of my breakfast morning, the apologetic staff did their best to rectify the issue even though it’s not exactly their fault but due to the ignorance of other patrons. I got the bigger room and the space is great, with a separate sofa dining area, spacious bathroom and very huge bed. Only downside is the small tv for a big room and no shelter infront of the hotel that makes it hard for you to return or go out the hotel if it’s raining heavily. Their welcome drink and snacks is good- and thank you for the tea leaves and dried apricot when I was leaving the hotel. If you are looking for a hotel that is around the old quarters of Hanoi, choose this.

Location: 2mins walk to Hoan Kiem Lake & nearby attractions Price: Average Room: Well renovated & perfect sound proof for good night sleep Breakfast: decent Vietnamese & western breakfast Service: super friend Ms. Kim & her team thumb 👍 up

Lovely boutique hotel in the Old Quarter. At first, I thought the lobby decor was a bit too garish with so much red, but it was the ***** New Year anyway when I stayed there, so the oriental influenced decor was befitting. From the time I check in to when I check out, the staff were ever friendly and helpful.A special shout out to Ken, Emma, and Mira for making my stay so enjoyable. Breakfast is semi-buffet style and is the best I had while staying in Hanoi, with mains being selected from a good range of options from local to western, and you can have as many as you can finish. The taste and quality were superb.. LOVED the chef's egg benedict! Location wise , it is good with many dining options nearby and a short walk to Lake Hoa Kim. Bed was comfy and pillows fluffy to sleep on. I was just a tad disappointed was seeing a bug on the bed when I first checked in. Otherwise , everything else was superb.

The location of Hanoi Vacanza Premier Hotel is excellent, close to many amenities, shops, and attractions, making it easy to explore the city. The hotel provides basic essentials, and overall cleanliness is acceptable. Breakfast was a highlight, with a good selection of local dishes like spring rolls and pho soup, all delicious and a great way to start the day. However, I was quite disappointed with the room situation. I had booked a room with a balcony, hoping to enjoy a better view of the city, especially since it was my first time in Hanoi and I was celebrating my birthday. Unfortunately, the hotel downgraded my room without prior notice. Whatever the reason, it would have been more respectful and professional to inform me in advance rather than at the time of check-in. This experience definitely affected what could have been a more memorable stay. I hope the hotel improves how it handles such situations in the future.

My stay at this hotel was nothing short of amazing. From the warm welcome at check-in to the thoughtful surprises throughout our stay, the hospitality truly stood out. A special shoutout to Henry at the front desk, who went above and beyond by sharing his personal Google Maps list of local food recommendations—this made exploring the city’s culinary scene so much easier! The hotel also made my husband’s birthday extra special. We were greeted with a beautifully decorated cake upon arrival, and the next morning, the staff surprised him with another sweet gesture during breakfast, leaving him absolutely awestruck. Our room was spacious, clean, and comfortable with a large, cozy bed perfect for a couple’s getaway. After a long day of sightseeing, we loved unwinding at the top-floor bar, enjoying drinks with a great view. Location-wise, the hotel is strategically placed - close to charming cafés, restaurants, and major tourist attractions, making it incredibly convenient. Overall, this hotel exceeded our expectations, and I would highly recommend it to anyone looking for a luxurious, thoughtful, and well-located stay. We’ll definitely be back!

Excellent value for money. The hotel is centrally located downtown, making it convenient to get anywhere. The train station is just a two-minute walk away, accessible day and night. There are several museums and a Catholic church nearby. The Western restaurant on-site offers good lunch and dinner, and they even provide massage vouchers. We were offered two complimentary cocktails upon check-in. I booked two rooms. We stayed in a king-size room, and the bed was very comfortable. The buffet breakfast is decent; though the variety isn't extensive, it's enough to keep you full. The hotel offers complimentary umbrellas, and the service is absolutely fantastic.

I recently had the pleasure of staying at this wonderful hotel, which is perfectly situated for easy access to nearby attractions. The staff were exceptional—welcoming and attentive from the moment I arrived, ensuring a comfortable stay. The breakfast spread was delightful, with plenty of fresh and delicious options to start my day. Overall, my experience was fantastic, and I would definitely return. If you're looking for a great place with excellent service and a prime location, this hotel is the perfect choice!

I booked this hotel for my bday trip, and it was perfect. The room was comfortable, clean, and they also provided clothes iron in the room. I think if you would like to stay here with family it would be amazing. The staff are also very helpful, polite, and caring. And not forget to mention that they serve different dishes for breakfast, so you won’t get bored having breakfast every morning here. You also can enjoy the spa or massage on 2nd floor (Metis Spa), and get 20% discount if you’re staying at the hotel.

Hotel was in a great location. Breakfast was nice. The guy, sorry I forgotten his name. He went above and beyond to help us out, especially when the grab taxi tried to cheat us. I would stay there again