Starway Hotel (Harbin Central Street Flood Control Memorial Tower)

When traveling to Kazakhstan, a family of 8 people stayed at this hotel for two or three nights. There is a washer and dryer, which is great. It's just a few minutes walk to the riverside. However, the water pressure in the high-rise rooms was unstable and the shower was hot and cold. There are warm gift packages and late check-out rights, but you have to remind the front desk to know. Breakfast in the hotel is relatively expensive. I would recommend you to apply for a membership card to get breakfast. However, there is a morning market and stalls in front of the hotel every morning. You can experience the morning market of Northeastern street stalls. It is very cheap. Blueberries cost 13 pounds per pound. Daoli Vegetable Market It costs 29 a pound.

The environment is good and the facilities must be improved! There are automatic toilets and washlets! ! ! I'm used to it at home, so it's not easy to encounter this kind of thing when I go out. There are also automatic curtains, which is probably related to the new hotel. The location is near the flood control tower. It takes about 20 minutes to walk to Central Street. The room was good for the first night. The second night I stayed in the annex building. The air conditioner faced the bedside. It was not very good and the air volume could not be adjusted. The hotel needs to pay attention to this. The bath water was very large and very comfortable! ! ! Also on the second night, the water temperature was slightly unstable. . . Breakfast is also good, 28/person, basically everything. Starway’s bowl of noodles is delicious ~ I will choose to stay here if I have the chance! ! !

I rarely write reviews, but I still feel it is necessary to review this hotel: (1) There is no obvious dust, the cleaning staff cleans in a timely manner, and the service attitude is good. However, when we had breakfast on the second day of our stay, a guest at the next table complained about something in the room. I received a bad review for the hygiene issues; there was a damp smell in the bathroom, the water in the shower was very slow, and there was water accumulation. (2) Environment: Internal environment, the corridor on the 6th floor obviously has a decoration smell, and there is carpet, which can reduce noise on the ground to a certain extent; there is also a relatively obvious decoration smell inside the room, the ground is a floor, and the noise on the upper and lower floors is relatively loud. External environment: It takes about ten minutes to walk to Central Street and the Flood Control Memorial Tower, and it is even further away to Sophia Cathedral, which takes nearly half an hour. It is not as strategically located as other reviews said. It is still recommended to stay near the attractions; there is a morning market downstairs on one side of the building, which starts at around 4 o'clock. We were afraid of the noise and stayed on the other side. The low environmental score is due to the elevator noise problem, which will be explained in detail later. (3) Service: The staff has good service attitude and patience, but poor execution and cannot solve the problem. There is a problem with the hotel management; we stayed in 613 and were specifically told to ask for a quiet room when booking the room. The front desk said that it could not be reserved and could only Check the situation when checking in. This is the first time I have encountered a hotel that cannot reserve a room. When we arrived at the hotel, we repeatedly emphasized the need for a quiet room. As a result, the front desk brought us 525, which was the rear room and the window glass was seriously cracked. Is it necessary to look at a room like this? Didn't the waiter know the room status in advance? I wonder how the hotel's training is done! Finally, I checked into room 613. The endless elevator noise was unbearable. After communicating with the front desk, I promised that the elevator in the room next to the room would be closed from 21:00 to 10 o'clock. However, the elevator opened before 7:30 the next day. I have been talking to the front desk every day since then. When communicating this issue, the front desk always has a good attitude every time, but it has never been solved, and the promised time can never be fulfilled. I have stayed in so many hotels, and this hotel is the most special! This must be criticized! This is not something you can get away with without paying for breakfast several times. Getting a good night's sleep when going out for fun is the most basic need, and one hotel can't satisfy it! The food in the restaurant is monotonous. Except for the change of 2 hot dishes, the other dishes are basically unchanged. There are desserts and yogurt. It is suitable for short-distance stays, such as business trips. (4) Facilities: There is a problem with the hotel design. Rooms 13 on all floors are in close proximity. It is strongly recommended that you avoid the elevator (it makes a huge noise, like thunder) and the strong electricity room (there is a certain amount of radiation), because it is impossible to live in. As long as the elevator is running, there will be a roaring sound in the house, so please imagine it by yourself ! There is no wall between the two houses, but boards, so the sound insulation is very average. As long as the tap in the next house is turned on, it sounds like the sound of flushing the toilet. After staying for 4 nights, the most impressive thing is the noise problem! Facilities give bad reviews!

The whole hotel smells uncomfortable, the room is too small and the sound insulation is poor!