Heyi Hotel (Harbin Civil Aviation Building Provincial Government Branch)

The environment is pleasant, the space is spacious and refreshing; the hotel facilities are all available and safety is top of mind; the service is attentive and thoughtful, making it the best choice for your trip! ! ! ! ! !

Before traveling, I randomly picked a hotel that was close to the subway online. When I arrived, I found that it was even closer than it appeared on the map. The subway was right outside the door, and it was next to the government and the public security bureau. It felt safe, but the hotel room was a little crowded. Overall, it was okay. Can.

After staying in so many hotels, I also said that it was the first time I gave a negative review. I will tell my friends about the process:... I arrived at the front desk of the hotel at about 1 o'clock. The handsome guy at the front desk asked me to show my ID. I showed my electronic ID card and he After checking my ID, they told me that there is no room for me to check in now. I said that I had made a reservation in advance, and I also informed the handsome guy at the front desk. When I made the reservation, I called and told me to check in in advance. I arrived. The front desk staff said that there was no room, and other rooms were not available. Yesterday, the rooms were full. Didn't I ask you to reserve a room in advance? But the handsome guy at the front desk said that we can't always reserve a room for you. There are other guests who want to stay. Could it be that other guests paid and I didn't? This is a prepaid order. Even if I don't come to check in today, the money will not be refunded to me. The hotel's front desk provides no basic service at all. The handsome guy at the front desk is so tough when he talks. Does he think I am a foreigner? ? What's even worse is that when I came back from shopping on Central Street and was about to lie on the bed to read a book, there were blood stains on the sheets and quilt as soon as I opened the quilt. I called the front desk, and the front desk asked the security uncle to come over and take a look. The security uncle came over and looked at it and said it was not cleaned properly. It was said that the room was full today and the aunts were off work. It was only about 8 o'clock at that time. The room service of a Ctrip 4-star hotel was not available at all. Finally, I called a cleaning lady to come and change my bed sheets and quilts. I couldn't sleep all night. The wireless network in the room was really bad. I stayed in room 405 on the 4th floor. If I wanted to watch TV or play games in the room, it was completely under your control. Yes, the card makes you wonder if this is a 4-star hotel. Where did this 4.8 positive score come from? But the front desk once again told me that the full room project was off work today and would not be processed until tomorrow. As a 4-star hotel, Is there no one on duty? The guest room aunt and the engineer were both off work before 9pm. The business of this hotel is really good! As shown in the photo below...