No.87 Shimao Avenue, Songbei District, Harbin, Heilongjiang, ChinaView Hotel Details
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Wanda Vista Harbin Guest Reviews
4.7/5
Outstanding
3326 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3326)
Positive reviews(3261)
Reviews with photos/video(617)
Delicious breakfast(483)
Friendly front desk staff(467)
Convenient for shopping(160)
Near shopping area(150)
Great swimming pool(76)
Luxurious(52)
Clean pool(19)
Negative reviews(63)
嵐心
Deluxe Twin
Stayed in Nov 2024
Family
40 review
4.2/5
Very Good
Posted on Jan 8, 2025
Service is good, restaurant food has abundance of choices for breakfast.
Response from Property: Dear guest, thank you for choosing Harbin Wanda Vista Hotel. The hotel's service tenet is to provide international services of outstanding quality, efficient and comfortable for business travel and leisure vacation guests. We are honored to have your favor and look forward to meeting you again
Kwang Hin
Grand Deluxe King
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Location is good, room is clean and view is nice.
Response from Property: 【地處商圈 位置優越】感謝您對哈爾濱萬達文華酒店服務的認可。為您提供愉悦而高效的酒店服務,是我們一如既往的標準。再次感謝您的支持與厚愛,酒店將不定期推出各項客房優惠,敬請關注飯店各大預訂平台獲取更多資訊。誠邀再次光臨。
Boon Tian
Deluxe Twin
Stayed in Nov 2023
Family
2 review
2.7/5
Posted on Dec 20, 2023
Appreciate the upgrade to club level at 15th floor but the room was very warm despite I opened the window & it was winter time. No air con available so room service pushed in an old, bulky & noisy 1 & only 1 portable “air conditioning”. 1st time in my life I stayed in a 5 stars hotel room feeling uncomfortable, noisy (from the street & the bulky air conditioning) & sweaty thru out the night. Asked to change room the next day. Hotel changed both my & my children room to a lower floor. Much cooler but air pollution was the killer this time. Rooms & corridors walkway were infested with cigarette smell & smoke. Yes I saw cigarette smoke coming out from a few rooms when I was walking to my children’s room. This is really the greatest problem with China hotels. China guests are fine to ignore the non smoking signs in the rooms & toilets. Room complementary services were miserable. Only 2 cups, no spoons. Average quality shower gel was used. Breakfast was below average for a 5 stars hotel. Location was okay. There is a big mall opposite & some nice restaurants nearby. Next time I shall stick to staying in an international hotel over China hotels unless they can adhere to the non smoking rule & provide 5 stars room services for 5 stars price.
Response from Property: 尊敬的賓客,感謝您與我們分享您的居停體驗。您的反饋意見對我們十分珍貴,相關內容已經轉達給部門負責人跟進。房間內備品的問題您可以隨時致電賓客服務中心與我們取得聯繫。誠邀您再次光臨並見證我們的改變。Dear guest, thank you for sharing your parking experience with us. Your feedback is very valuable to us, and the relevant content has been conveyed to the department head for follow-up. If you have any questions about the spare parts in the room, you can call our guest service center at any time . We sincerely invite you to visit again and witness our changes.
khoo ying gi
Deluxe King
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Amazing experience good service and nice breakfast
Response from Property: Thank you for choosing Wanda Vista Harbin. We are honored to receive your praise and praise for the hotel! Your recognition is our driving force to move forward. The hotel will continue to improve service quality and bring you more surprising experiences. Thank you again for your love for Wanda Vista Harbin. We look forward to your visit again.
Pumpkin L
Deluxe King
Stayed in May 2023
Couples
13 review
4.2/5
Very Good
Posted on Jun 20, 2023
Love the room is great everything was good i enjoyed the breakfast there were a lot of different selections it was yummy one thing I didn’t like is that I had to go downstairs every time I ordered a delivery Mabey we can do a bit upgrade on that. Also the dress code for guests in the dining hall need to be addressed this is a 5 star hotel I don’t need to see people wearing robe with nothing under it with the room sandals is just not cool. However I did see people talking to them about it asking them to change but it took a while. Other than that
It was a wonderful experience and I’ll b back sometime soon and hopefully will see some more upgrades?
Response from Property: Dear guest, thank you for your recognition of Wanda Vista Harbin Hotel. We value every guest's opinion, and constantly improve facilities and services. First-class accommodation environment and high-quality service are our consistent goals and pursuits, in order to bring guests a comfortable and refreshing feeling. Your support and encouragement are our greatest motivation for continuous improvement and progress. Looking forward to your visit again.
Guest User
Executive Deluxe Queen Room
Stayed in Nov 2023
Family
30 review
3.0/5
Posted on Feb 1, 2024
Not too good nor too bad. Average experience
Response from Property: 尊敬的客人,感謝您選擇哈爾濱萬達文華酒店作為您在冰城的下榻之地。您的每一條點評我們都無比珍視,誠邀您與我們分享您的入住體驗,以便我們不斷完善自身,以期未來為您提供更加滿意的入住體驗。期待與您再次相遇。
Guest User
Deluxe King
Stayed in Mar 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Jun 29, 2023
Good choice
Response from Property: 尊敬的客人,感謝您入住哈爾濱萬達文華酒店。為賓客打造舒適便捷的旅居體驗、將萬達文華品牌的文化精髓植入與日常服務中,是我們對您不變的承諾。再次感謝您的點評與認可,誠邀您再次光臨。
Dɪsᴀᴘᴘᴇᴀʀ
Deluxe Twin
Stayed in Jan 2025
Travel with friends
8 review
5.0/5
Outstanding
Posted on Mar 1, 2025
It was my first time staying in a 5-star hotel, and the experience was very good.
First: 1: The hotel called the night before check-in to inquire if there were any special requirements, which was very thoughtful. The welcome fruit I asked for was apples, and I was very satisfied with this 100 points☺️
2: When I checked in, the ladies at the front desk of the hotel received me politely and asked if I needed to put my luggage in the room. The service was very good. I also asked about the dinner time and price, and they answered me one by one. Such service is very good and professional. Full marks💯
3: I stayed in a deluxe twin room. The room was large and the view was great. Living on a high floor was like the whole Jiangshan was mine hahahaha
4: In addition, the hotel dinner was on the right hand side of the check-in, which was very convenient, the environment was good, and the food was rich. A variety of food was available for guests to choose. I ate very full hahaha
Thank you to all the staff of Wanda Cultural Hotel. You all treat every customer with positive energy😊. Your smiles and services gave me very satisfactory answers. I will stay in your hotel again if I have the chance. Thank you ❤️❤️❤️
Original TextTranslated by Google
6/7
Response from Property: 【服務周到 盡善盡美】尊敬的客人,感謝您入住哈爾濱萬達文華酒店。為賓客打造舒適便捷的旅居體驗、將萬達文華品牌的文化精髓植入與日常服務中,是我們對您不變的承諾。再次感謝您的點評與認可,誠邀您再次光臨。
Guest User
Deluxe Twin
Stayed in Dec 2024
Family
1 review
4.8/5
Amazing
Posted on Feb 2, 2025
The hotel is very considerate. We contacted them one day in advance. The hotel also prepared fruits, ear bags and red socks:) I brought two children with me and upgraded a breakfast. The environment is very good. What a beautiful hotel. Happy 😊 Recommended to stay
Original TextTranslated by Google
6/12
Response from Property: 【服務周到 盡善盡美】尊敬的客人,感謝您選擇哈爾濱萬達文華酒店。酒店服務宗旨即為商務旅行及休閑度假賓客,提供品質出眾、高效舒適的國際化服務。能得到您的青睞,我們不勝榮幸,期待能與您再次相遇。
Miss.💕Ma
Deluxe Hollywood Double Bed Room
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The decoration style is low-key and luxurious, and the location is relatively convenient. It is only a 10-minute drive from the Siberian Tiger Park and the Ice and Snow World, and about a 30-minute drive to Central Street. The service is thoughtful, and warm suits were prepared in advance, which is very considerate. The breakfast selection is also rich and varied, and the quality is good~
Original TextTranslated by Google
Response from Property: [Located in the business district, with an excellent location] Dear guests, thank you very much for staying at Harbin Wanda Vista Hotel. The superior geographical location is one of the advantages of our hotel, and the well-connected transportation network makes your trip to the Ice City smooth and comfortable. Your recognition is the most precious reward for us. Thank you again for your stay, we look forward to serving you again.
Jiejingtianchengdecumian
Deluxe Hollywood Double Bed Room
Stayed in Dec 2024
Couples
12 review
3.0/5
Posted on Feb 5, 2025
The most unsatisfactory hotel in this trip to Northeast China! No doubt about it! It was a mess as soon as I entered the lobby, and there was no sense of luxury at all. It was even more devastating when I entered the room. Everything looked dilapidated. After opening the cabinet, there was no spoon, not even a glass. I have never stayed in such a bad hotel. No wonder people commented that it was not as good as an ordinary business hotel. It turns out that you can't book a hotel with such a bad reputation. The Mandarin I stayed in before was really not like this. I advise everyone to avoid it. The JW next door is much better.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and comments. We have shared your feedback with the relevant departments and immediately started self-examination. It is our responsibility to provide you with a clean and comfortable living environment. Thank you again for your comments, which let us see that there are still deficiencies in management. We hope that this unpleasant experience will not affect your trust in Harbin Wanda Vista Hotel. We sincerely invite you to visit again and witness our changes and improvements.
Guest User
Deluxe Hollywood Double Bed Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The hotel is located in the center of Songbei District.
The surrounding supporting facilities are complete and the transportation conditions are very good. The Russian-style murals in the lobby are very distinctive, and the lobby chandeliers are very bright
The service is very good, especially the front desk is very enthusiastic
The decoration in the room is also very good, which is the style I like
Clean, tidy and spacious.
The most heartwarming thing is that the room also prepared red New Year socks and cold-proof earmuffs for the two children. I felt warm in my heart instantly
Original TextTranslated by Google
Response from Property: 【服務周到 盡善盡美】尊敬的客人,感謝您選擇哈爾濱萬達文華酒店作為您在冰城的下榻之地。酒店自豪華房起設有多個不同房型,可滿足您的需求。優越的地理位置、具有萬達文華品牌特色的服務都將使您感受超值的入住體驗。誠邀您再次光臨。
Guest User
Executive Floor Deluxe Twin
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The hotel is easy to find, the location is good and it is convenient to various attractions. The guest relations department provides meticulous service, the executive lounge has a high-end environment, and the staff is enthusiastic! The room is clean and well-equipped, and the stay experience is very good.
Original TextTranslated by Google
Response from Property: 【服務周到 盡善盡美】感謝您選擇哈爾濱萬達文華酒店,我們很榮幸得到您對酒店作出的好評和稱讚!您的認可是我們前行的動力,酒店將不斷提高服務質量,帶給您更多驚喜體驗。再次感謝您對哈爾濱萬達文華酒店的厚愛,我們期待着你的再次光臨。
Guest User
Deluxe King
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The service is very good, friendly and polite, and the location is also very convenient. Except that the breakfast variety and flavor are slightly lacking... The free ear bag socks and bookmarks are indeed Erbin's specialties~ Children's products and bottled water are all provided. It is quiet, non-smoking and close to the elevator. It is very satisfying. Thumbs up 👍
Original TextTranslated by Google
6/8
Response from Property: 【服務周到 盡善盡美】感謝您選擇哈爾濱萬達文華酒店,我們很榮幸得到您對酒店作出的好評和稱讚!您的認可是我們前行的動力,酒店將不斷提高服務質量,帶給您更多驚喜體驗。再次感謝您對哈爾濱萬達文華酒店的厚愛,我們期待着你的再次光臨。
Zhannijin
Deluxe King
Stayed in Dec 2024
Family
15 review
4.5/5
Great
Posted on Jan 24, 2025
The price/performance ratio is very high. Although it is in Songbei, it is actually very convenient to go anywhere. The lake downstairs of the hotel is covered with ice and snow. The children play on the lake for a long time after breakfast every day. They are very happy!
Original TextTranslated by Google
Response from Property: 【毗鄰樂園 親子首選】感謝您對哈爾濱萬達文華酒店服務的認可。為您提供愉悦而高效的酒店服務,是我們一如既往的標準。再次感謝您的支持與厚愛,酒店將不定期推出各項客房優惠,敬請關注飯店各大預訂平台獲取更多資訊。誠邀再次光臨。