Springwoods Club Palm Tree Hotel Reviews

Good hotel for family really we enjoy it

[Five-star recommendation] Family travel experience at Heyuan Chunmuyuan Palm Tree Hotel! A treasure place for taking children on vacation🌴 This time I took my child to stay at Heyuan Chunmuyuan Palm Tree Hotel, and I was completely attracted! From the moment I entered the door, the hotel was like a tropical fairy tale castle, full of surprises everywhere, especially suitable for parent-child families, and must give full marks! The housekeeper's quiet service is particularly good! ✨[Child-friendly MAX] The hotel is simply a paradise for children! There is a children's welcome package as soon as you enter the lobby. The room is equipped with cartoon bathrobes, small slippers and tent beds. The children are so excited that they scream. The best is the Palm Tree Children's Club, which has a variety of activities every day: handmade DIY, jungle adventure, parent-child baking, and professional teachers accompany the whole process to free parents' hands! The outdoor swimming pool area has a shallow water area and a water slide. The child played in the water for a whole afternoon and refused to come out. 🍳【Food and service】 The buffet breakfast has a wide variety of options, including baby porridge, cartoon-shaped snacks, freshly made pancakes and Cantonese-style morning tea. The restaurant waiter took the initiative to help heat milk and provide children's tableware, with full marks for details. For dinner, we had coconut chicken hotpot at the Palm Garden Restaurant. The soup base was sweet and the child drank three bowls of soup in a row! 🌿【Combination of nature and wildness】 The hotel is located by the lake. When you open the window in the morning, you can see the shimmering lake and the reflection of palm trees, and the air is fresh. In the evening, I took my baby for a walk by the lake and encountered peacocks and bunnies. It was like walking into a zoo. It is highly recommended to participate in the hotel's ecological farm experience, pick strawberries, feed small animals, and the children have a lot of fun. 🛏️【Comfortable stay experience】 We stayed in a parent-child theme room. The room was spacious and bright, the bedding was soft, and there were children's picture books and toys. The bathroom was separated into dry and wet areas and equipped with a splash-proof design, which was safe and considerate. When cleaning the room every day, the waiter would take the initiative to replenish children's supplies, and the service was super warm. 📸【Photography Check-in Guide】 The hotel is full of Internet celebrity check-in spots! Palm tree avenue, lakeside swings, glass church, any photo is an Instagram-style blockbuster. Take your baby to sunbathe on a lounge chair by the pool, or watch the sunset on the starry lawn, the sense of happiness is overflowing! 💡Tips: 1. It is recommended to drive by yourself, the hotel has free parking 2. Make an appointment for children's club activities in advance, the number of places is limited 3. The temperature difference between spring and autumn is large, remember to bring a thin coat for your child This stay completely subverted my imagination of parent-child hotels, from facilities to services, it is impeccable. The child said: "Mom, let's come to the Palm Tree Castle next time!" I have recommended it to all the mothers around me. It is definitely the first choice for parent-child travel around Guangdong!

The town environment is really good! It is beautiful with mountains and rivers, and there are also many parent-child activities! Welcome fruit was given when checking in, and the service of the housekeeper Xiao Zeng was particularly good. If there was anything needed, he would help solve it in time! I will definitely come again next time if I have the chance!

Although the weather was bad these days, the environment was still good and the air was fresh. The housekeeper Xiaolin sent me all the information about the tours in a timely manner during my stay, which made me feel very good and convenient in the town. What you need to pay attention to is the business hours of the restaurant. If you go too early or too late, you will not be able to eat. This is somewhat different from the ones outside that are open from morning to night. You must go there during the business hours to eat, otherwise you have to drive outside the town to eat. We went there for two consecutive days, and we encountered that lunch time had passed and dinner time had not yet arrived, haha.

Overall it's good, the butler service is very good, the resort will inform you of any activities in advance via WeChat, the air is super good, the children also had a good time, I will come to check in again

The housekeeper is quiet and the service is good Aranya in Heyuan A natural aesthetic art town in the valley Gathering mountains and bamboos, nourishing hot springs, and parent-child entertainment Picturesque scenery, secret mountains and waters, few people and beautiful scenery to enjoy leisure and seclusion Dragon Bone Park has a variety of non-powered + climbing + zip line + water play, a treasure place for walking children [strong] The food in the first canteen tastes good and the quantity is sufficient, especially the breakfast is particularly rich

The overall environment is quite comfortable, suitable for older children to play. The hot spring is clean, but there are not many pools. However, it is not bad on weekdays because there are fewer people! It is a pity that the swimming pool is not open yet). The coffee is quite good. We were specially upgraded to a small balcony on the second floor, but there are many mosquitoes and it is not recommended to open it. Because Xiaobao is still young, he did not join in the activities. The main purpose is to relax. Meals are all farm-style dishes eaten outside. Special thanks to the beautiful housekeeper Xiao Li for her thoughtful service.

Facilities: The hotel environment is very Sanya. The trees around are very beautiful. The hotel's supporting hot spring is also very large. The private enclosure is very well done. The room door can only be entered with a room card. The fireworks 🎇 and the evening party are very atmospheric. There are also water games in the Dragon Bone Park. The children are very happy. You can also play in the wave pool in the Blue Grape Health Park. One-stop and comprehensive liberation for parents Hygiene: Very hygienic and clean. I feel relieved to bring my children here. I like it very much Environment: Very good and I like it Service: The housekeeper is quiet and patient. The information is also replied quickly. One question and one answer. Very happy experience

Facilities: We booked a double room. After booking, we mentioned our baby's birthday, so the hotel simply decorated it and upgraded the room. However, because the baby needed the small lawn in the room on the first floor, we had to ask the front desk to change it back to the room on the first floor. The baby loves the small lawn outside the room! ! ! Hygiene: Very clean and tidy. Environment: Palm Tree Hotel is the closest to entertainment and food places among the hotels in the town, which is very convenient for bringing babies. Dragon Bone Park is very suitable for children to play. There are many children's projects, as well as kayaking and boat rides. There are also many programs in the evening, music parties, bonfire fireworks carnivals, etc. Service: The service of Ah Hao at the front desk was really great. During my stay, I bought a courier which was delivered to the hotel very late. Ah Hao also helped to deliver it to the room. During my stay, they also sent me the activity program for the day. After I checked out, I forgot my baby’s favorite doll and didn’t even notice it. Fortunately, Ah Hao contacted me and sent it back to me by express delivery. The service is really five-star praise! ! ! !

The housekeeper Ahao is very nice. He helped me charge the car when I arrived, took my luggage, and sent me information about activities throughout the whole process. The hotel is very clean overall. Maybe there weren't many people there on Friday. The hot springs are good, and there are many activities, such as catching loaches, dragon bone park, feeding geese, hot springs, bonfire parties, afternoon tea, fireworks, etc. The coffee in the hotel is okay, but the cost of meals in the First Canteen is too high. If it is convenient, eat inside. If it is cost-effective and delicious, go out. In short, this time is very good and I will go again next time.

I came to Chunmuyuan for the second time. The Palm Tree Hotel is very good. The room is large enough and suitable for bringing children to play. The housekeeper Xiaomei is very helpful. Because there are many baby supplies needed for two children, the bathtub and bed fence are all arranged in place. If there are any problems, they will be solved quickly by asking on WeChat. I will come again next time haha~

I have heard that Heyuan Chunmuyuan Town is very good, and finally I came to experience it~ This time I stayed at Chunmuyuan Palm Tree Hotel, which is decorated in Mediterranean style. Let's talk about the room first. After all, rest is the most important thing when traveling. This is the first time I have stayed in such a big bed! The 2.4-meter big bed is so spacious that you can turn over at will, hahahaha, and the bedding is also very comfortable and skin-friendly. The room is full of details: steam eye masks and earplugs are prepared, which is really thoughtful. I used an eye mask before going to bed, and it was hot and I fell asleep in a moment. Welcome fruit was also given, and the mini bar was also free. It was the first time I ate heart-shaped QQ candy, and there were biscuits and milk for free. I love it. The balcony of the room has a good view. It is really cool to sit on the balcony and drink an ice drink. I think the pattern on the bathrobe is really ingenious, as if it is the signature cherry tomato here. Let's talk about catering: There are many kinds of restaurants in the town, including hot pot, barbecue, Japanese food, Western Thai food, etc. This time I chose to try Wild Cat Barbecue for dinner. To be honest, it was amazing. The meat was very fresh. I especially recommend the fat beef. I ate two plates. For breakfast, the First Canteen was not bad, with the Heyuan specialty Badao soup. Let's talk about entertainment activities: There are fireworks at 9 o'clock in the evening, which are very beautiful! ! ! There are fireworks every day on weekdays, but I heard that they are larger on weekends. This time I also tried kayaking, which was quite easy to paddle and fun. I recommend it! The hot springs are also very comfortable. There are fewer people this time, and the experience is very good. I like the massage pool very much. The town also has a large lawn where children can run freely. The big screen will play cartoons at night. This time it is Tom and Jerry, which is very atmospheric. Finally, I would like to mention one thing that shocked me, that is, the service of this hotel is really good. Every staff member I meet will greet with a smile, whether it is the front desk, the cleaning aunt, the hot spring staff, etc. It really has humanistic feelings. I especially want to thank the housekeeper KiKi, who was very considerate before, during and after my stay. She also gave me some fresh and delicious tomatoes. I had a great time this time and will come again next time!!! By the way, I also saw the legendary 3 million green apples, which were very eye-catching and made me feel happy. The whole town was very photogenic, and I really understood the meaning of lakes and mountains.

A kid-friendly hotel! We didn't book a family room, but the room was fully equipped with kid-friendly supplies! Clean and hygienic! The housekeeper Xiaolin personally took us to the room to introduce it, and sent a WeChat message in advance to remind us what activities we could bring our kids to play. Even if we booked a king-size bed room, we could ask the customer service aunt to change it to a twin bed room in seconds!

I strongly recommend the Palm Tree Hotel to friends who come to Chunmuyuan! The sanitation, environment and service are all great! After booking, a butler will contact us to enter the license plate so that we can enter the park smoothly. Check-in is very fast, and a butler will be added during the check-in. If there are any problems during the whole journey, the butler will respond in time. After checking in, the staff will help with the luggage, lead the way to the room, and introduce the park along the way~ When you enter the room, you will find that all the sharp corners of the table and cabinet are wrapped (as shown in Figure 1). The 2.4-meter big bed is very spacious for the whole family to sleep! There are children in our group. In addition to the check-in fruit plate, the hotel also sent milk biscuits (Figure 3) In addition, there are Figures 4️⃣ and 5️⃣ These meticulous services are really very considerate~ The first floor of the hotel is the hot spring area. Turn left when you go out of the first floor to the food street, and turn right to the lawn to watch the fireworks. It is very convenient! Once again, strongly recommend!