Guest User
February 2, 2025
The hotel is very good, but Ctrip delayed me😡. I called Ctrip when I was in China to help me book the hotel's free bus pick-up. Ctrip's reply was that they would pick me up at the north exit of Asahikawa JR Station at 14:00. I arrived at the north exit according to the information and started waiting from 13:45. I didn't see the bus until 14:15. I asked the staff and was told that I was waiting at the wrong place and the last bus had already left. In the end, I paid more than 13,000 yen for a taxi to get to the hotel. I hope Ctrip can improve the business capabilities of its staff.
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