KAMENOI HOTEL SETOUCHI HIKARI

KAMENOI HOTEL SETOUCHI HIKARI Reviews

KAMENOI HOTEL SETOUCHI HIKARI

31-1 Murozumihigashinosho, Hikari City, Yamaguchi Prefecture, 743-0005, JapanView Hotel Details
KAMENOI HOTEL SETOUCHI HIKARI
KAMENOI HOTEL SETOUCHI HIKARIKAMENOI HOTEL SETOUCHI HIKARIKAMENOI HOTEL SETOUCHI HIKARI
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Guest Reviews of KAMENOI HOTEL SETOUCHI HIKARI

8.1/10
Very Good
27 review
Verified reviews
Location8.0
Amenities8.1
Service8.3
Cleanliness8.3
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All reviews(27)
Positive reviews(11)
Reviews with photos/video(2)
Relaxing hot springs(6)
Awesome rooms(4)
Nice sea view(3)
Negative reviews(1)
P A...
Standard Twin Room High Floor(With toilet)(Non-smoking)
Stayed in Jul 2025
Couple
26 review
10/10
Outstanding
Posted on Aug 17, 2025
Excellent view from room. Big and spacious onsen. Ample of outdoor parking spaces available.
Response from Property: Dear Reviewer,Thank you very much for staying at Kamenoi Hotel Setouchi Hikari. We also appreciate you taking the time to leave us your feedback despite your busy schedule.Our entire staff will continue to strive to improve our service to meet your expectations.We hope you will continue to choose our hotel when you visit Yamaguchi Prefecture.Kamenoi Hotel Setouchi Hikari Front Desk
wise sc
Japanese High Floor(With toilet)(Non-smoking)
Stayed in Feb 2025
Travelling with friends
43 review
9.5/10
Amazing
Posted on Apr 2, 2025
excellent sea view and spacious room, nice staff, onsen onsite, good half board meals, free easy parking.
Response from Property: Dear reviewer, Thank you very much for using Kamenoi Hotel Setouchi Hikari. We also appreciate you taking the time to leave us your feedback. We are pleased to hear that you had a comfortable stay. We hope that you will choose our hotel the next time you visit Yamaguchi Prefecture. Kamenoi Hotel Setouchi Hikari Front Desk
Guest User
Japanese-style Twin High Floor(With Toilet)(Non-smoking)
Stayed in May 2024
Family
14 review
7.0/10
Posted on Jun 15, 2024
Overall was good. Only complaint about their carpet has so many dirty spots, I think they need to do deep cleaning or replace a new carpet .
Response from Property: PosterThank you very much for using Kamenoi Hotel Setouchi Hikari. We would also like to thank you for your feedback.We sincerely apologize for the inconvenience caused to you due to the dirty carpet in your room despite your stay.We will continue to work hard to create a hotel where our guests can spend their time even more comfortably, so as not to waste your valuable opinions and suggestions.All of our staff members look forward to seeing you again in the future.Kamenoi Hotel Setouchi Hikari front desk
Guest User
Japanese-style Twin High Floor(With Toilet)(Non-smoking)
Stayed in Feb 2024
Couple
4 review
7.5/10
Posted on Mar 22, 2024
Make a mistake did not noticed my booking is without a bath room in the room, have to settle shower shared bath at the onsen. Did not expect half board dinner serve Japanese set and not a buffet dinner, Thanks to the chef make changes for the dinner for my daughter which she don’t take fish meal. Thumbs up to the restaurant staff .
Response from Property: PosterThank you very much for using Kamenoi Hotel Setouchi Hikari. We would also like to thank you for taking the time to share your feedback with us.We are encouraged by the words of praise from our customers. We will continue to strive to improve our services without being complacent with the words of our customers.If you are in the area again, please be sure to stay at Kamenoi Hotel Setouchi Hikari.Kamenoi Hotel Setouchi Hikari front desk
Guest User
Japanese A(With toilet)(Non-smoking)
Stayed in Jan 2025
Business traveller
33 review
10/10
Outstanding
Posted on Mar 10, 2025
As a ryokan, the water is very good, and the view of the sea from the window in the morning is great. The late-night food is also good, and above all, the staff is very friendly and the quality of the hot spring water is good.
Original textTranslated by Google
Response from Property: Thank you very much for using Kamenoi Hotel Setouchi Hikari this time. We also appreciate your feedback during your stay. We apologize for the numerous compliments. Please be sure to mention our hotel when you visit Yamaguchi. Kamenoi Hotel Setouchi Hikari Front
Guest User
Japanese-style Twin High Floor(With Toilet)(Non-smoking)
Stayed in Jun 2025
Couple
25 review
7.0/10
Posted on Aug 5, 2025
The hotel is situated on a hilltop, in its own secluded corner. Dinner and breakfast are decent, and there's a complimentary late-night snack.
Original textTranslated by Google
Response from Property: Dear Reviewer: Thank you so much for staying at Kamenoi Setouchi Hikari Hotel. We also appreciate you taking the time to leave your valuable feedback. All our staff will continue to strive to improve our service quality to meet your expectations. We hope you will choose our hotel again when you visit Yamaguchi Prefecture. Kamenoi Setouchi Hikari Hotel Front Desk
Guest User
Standard Twin Room High Floor(With toilet)(Non-smoking)
Stayed in Jun 2025
Couple
9 review
5.0/10
Posted on Jul 24, 2025
It's not a very good place to go as a couple. It's a bit like a nursing home. But it was nice because it had a nice hot spring bath.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Kamenoi Hotel Seto Chuo Hikari this time. We sincerely apologize for not providing you with a satisfactory stay. We will continue to strive to be a hotel where you can have a comfortable stay. Please be sure to mention our hotel when you visit Yamaguchi Prefecture again. Kamenoi Hotel Setouchi Hikari Front
lili_1389
Japanese B(With toilet)(Non-smoking)
Stayed in Apr 2024
Business traveller
8 review
10/10
Outstanding
Posted on Jun 6, 2024
The facilities were old, but the room was very clean. The staff at the front desk and in the dining area were very kind. I called the front desk to confirm check-in time, but they were short-staffed and did not answer, but other than that it was perfect. I stayed alone on business. My reservation for one person was not communicated, so I was charged the hot spring tax for two people. When I explained the situation, they corrected it to one person, but I would have liked them to respond more clearly based on the guest name at the time of booking. There is a problem with trip.com's reservation specifications and I would like them to improve it.
Original textTranslated by Google
Response from Property: Dear reviewer, Thank you very much for staying at Kamenoi Hotel Setouchi Hikari. We also thank you for sharing your feedback. We deeply apologize for the inconvenience caused to you by not being able to answer the phone despite your kind stay and for the excessive charge for the bathing tax. We take this matter seriously and will thoroughly instruct our Zen staff to ensure that this never happens again. All our staff look forward to seeing you again. Kamenoi Hotel Setouchi Hikari Front Desk
ryuchi sakamoto
Semi Double Room(With private bathroom)(Non-smoking)
Stayed in Apr 2024
Couple
32 review
10/10
Outstanding
Posted on Jun 2, 2024
Although the hotel is in a remote location, it seems that all the rooms are facing the seaside. In addition, the rooms have large glass windows, so you can easily see the sea view. The hotel staff are friendly and provide free ramen in the evening, which tastes pretty good. There are also hot spring facilities. Recommended to go.
Original textTranslated by Google
Response from Property: Thank you so much for using the Kamenoi Hikari Setouchi Hotel. We would also like to thank you again for taking the time to share your feedback. We are delighted to hear that you had a pleasant stay with us. All of our staff look forward to your next visit. Kamenoi Hikari Setouchi Front Desk
Guest User
Japanese-style Twin High Floor(With Toilet)(Non-smoking)
Stayed in Jun 2024
Family
12 review
10/10
Outstanding
Posted on Jul 14, 2024
Beautiful view from the room, delicious food
Original textTranslated by Google
Response from Property: Thank you very much for choosing the Kamenoi Hotel Setouchi Hikari. We would also like to thank you for your review. We are delighted to hear that you enjoyed your stay with us. Our entire staff looks forward to welcoming you again in the future. Kamenoi Hotel Setouchi Hikari Front Desk
MikeG906
Stayed in Aug 2025
Couple
8.0/10
Very Good
Posted on Sep 2, 2025
A very pleasant stay for a true Japanese experience. No English spoken, but the staff have smartphone translators that aid communication. Great hospitality. We had modest expectations at first, but the dinner turned to be a fabulous treat. Room with toilet but no shower. To bathe use the large onsen baths on 6th floor, with beautiful panoramic views of the Inland Sea. All in all, a wonderful surprise!
Response from Property: Dear Reviewer Thank you very much for staying at Kamenoi Hotel Setouchi Hikari. We also appreciate you taking the time to share your feedback despite your busy schedule. We are pleased to hear that you had a comfortable stay. We hope you will choose our hotel again when you visit Yamaguchi. Kamenoi Hotel Setouchi Hikari Front Desk