Ananquqi
August 9, 2024
Originally, the experience during my stay for a few days was okay. I didn't want to be a picky customer and give some negative comments, but I encountered something very speechless. Since there was no mineral water in the room, the child was thirsty and wanted the robot to send two bottles of Yi. When Bao came up, he called the front desk but no one answered. The second call to room service was answered by a man. He said to me in a bored tone: I'm not free now, wait a minute; just put the phone away. I hung up. I couldn't accept the hotel's service attitude, so when I called back, a woman answered the phone. I asked her what the attitude of the man who just answered the phone meant. She told me that the man who answered the phone was A customer who casually answered the phone because he heard it ringing while checking in! ! ! Because I needed two bottles of Yibao, I was hit by another customer in the hotel, which made me feel very uncomfortable...
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