Hopewell Hotel

Hopewell Hotel Reviews

Hopewell Hotel

15 Kennedy Road, Wan Chai District, Hong Kong, ChinaView Hotel Details
Hopewell Hotel
Hopewell HotelHopewell HotelHopewell Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Hopewell Hotel

9.4/10
Amazing
1991 review
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.6
Filter by:
Sort by:
All reviews(1991)
Positive reviews(1951)
Reviews with photos/video(638)
Large rooms(283)
Easy to get around(264)
Close to metro(127)
Delicious breakfast(112)
Convenient for shopping(112)
Friendly front desk staff(63)
Luggage delivery service(14)
Negative reviews(40)
Dr Yuen
Studio King Room
Stayed in Apr 2025
Family
19 review
10.0/10
Outstanding
Posted on May 8, 2025
We reserved a disabled room for 2 nights and the quality of service for elderly guests is good, especially the maid cleansing room services. The front desk staff also helpful and arranged late checkout for us. The lobby has regular staff to lead guest the directions. The Hopewell mall has different shops for guests and connected to Wu Chung House in between has various restaurants. Good to restay again if room available next time.
Response from Property: Dear Dr Yuen,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us.We look forward to welcoming you again in the near future.Best regards,Kenny KamGuest Service ManagerHopewell Hotel
Guest User
Premium City King Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 7, 2025
What’s an amazing service!!! I’m in love with Hopewell hotel. Everything is perfect. Location, facilities, view, food. The hostess was so friendly and nice even though we checked in late at night. She upgraded our rooms, for which we were infinitely grateful to her. We will come back for sure!!
Response from Property: Dear Guest,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us.We look forward to welcoming you again in the near future.Best regards,Kenny KamGuest Service ManagerHopewell Hotel
earlgreykosong
Premium City King Room
Stayed in Mar 2025
Solo travellers
6 review
10.0/10
Outstanding
Posted on May 12, 2025
Hotel was spotlessly clean and room was surprisingly spacious and well-equipped! Room pics from trip.com are accurate to reality. The bed and pillows were comfortable and clean and the toilet was really nice and grand. There was a huge window in the room but there wasn’t much of a view. Staff were polite and they provided luggage storage service. Hotel is also centrally located and near MTR and bus stops, restaurants and amenities. One thing to note though is that the access to the hotel can be pretty confusing at first as you may have to walk through Hopewell Center Mall to get to the hotel side of the building and then take a lift up to 19F to get to the hotel lobby before taking another set of lifts to your room. Room access was also a bit tricky at first because different sets of lifts serve different floors and require room key to access your respective floor but ushering staff were present and ready to provide assistance when needed. All things considered, it was an amazing stay in HK!
Response from Property: Dear guest, thank you for staying at our Hopewell Hotel and for writing a review about our hotel. We sincerely thank you for your valuable suggestions on the hotel. Detailed service has always been our focus for a long time. We hope that every guest staying in the hotel can experience our extraordinary hospitality and let the guests feel the quality of a five-star hotel in all aspects. Thank you again for your valuable comments. We will continue to work hard and look forward to your next visit to experience our warm and friendly hospitality again. We also hope that you can see our improvement next time. Please feel free to contact us and give us your valuable comments. Kitty LeungGuest Relations ManagerHopewell Hotel
Wupeifen
Premium City Twin Room With Sofa Bed
Stayed in Mar 2025
Travel with friends
9 review
10.0/10
Outstanding
Posted on Apr 22, 2025
it's a good hotel.. good location.. and good service, i will recommom friend... and also will stay again next time.
Response from Property: Dear Wupeifen,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay and it left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us.We look forward to welcoming you again in the near future.Best regards,Kenny KamGuest Service ManagerHopewell Hotel
Aleksandr K.
Premium Panoramic King Room
Stayed in Mar 2025
Business travellers
1 review
9.5/10
Amazing
Posted on Apr 20, 2025
Great hotel, great view, little bit difficult to get, not all taxi drivers know how to get there. Also you should use 2 Lifts to get to your room, for me wasn’t big problem. In general I like this hotel. Just 5 min walk from Wan Chai.
Response from Property: Dear Aleksandr K,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future.Best regards,Karen LeeGuest Service ManagerHopewell Hotel
Eveline3000
Premium City King Room
Stayed in Mar 2025
Couples
16 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Super comfortable stay! The room is so spacious & the location is very convenient! Would stay here again
Response from Property: Dear Eveline3000,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay and it left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us.We look forward to welcoming you again in the near future.Best regards,Kenny KamGuest Service ManagerHopewell Hotel
navator19
Premium City King Room
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 9, 2025
This hotel was amazing! The room was clean and cozy, the staff was friendly, and the food was delicious. Great location, too. I’d definitely return! Highly recommend!
Response from Property: Dear navator19,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us.We look forward to welcoming you again in the near future.Best regards,Kenny KamGuest Service ManagerHopewell Hotel
Guest User
Premium City King Room
Stayed in Mar 2025
Solo travellers
21 review
8.5/10
Very Good
Posted on Apr 30, 2025
nice and chic hotel, close with mtr. will stay again. very convenient location.
Response from Property: Dear Guest,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us.We look forward to welcoming you again in the near future.Best regards,Kenny KamGuest Service ManagerHopewell Hotel
Victor22
Deluxe King Room
Stayed in Feb 2025
Solo travellers
11 review
9.5/10
Amazing
Posted on Mar 31, 2025
Good location, very convenient, near MTR station, restaurants and shops plenty nearby with new commercial property development. Room very large in HK standard, brand new, pleasant and quality interior design and work. Would recommend for travelers visiting HK.
Response from Property: Dear Victor22 ,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us.We look forward to welcoming you again in the near future.Best regards,Kenny KamGuest Service ManagerHopewell Hotel
Yik Lam
Premium City Twin Room With Sofa Bed
Stayed in Feb 2025
Family
1 review
9.0/10
Great
Posted on Apr 1, 2025
Hotel room is very spacious and new, suitablefor all categories of traveler. However, hope they can improve their customer service.
Response from Property: Dear Yik Lam,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us.We look forward to welcoming you again in the near future.Best regards,Karen LeeGuest Service ManagerHopewell Hotel
Kkws
Premium City Twin Room
Stayed in Feb 2025
Family
18 review
8.5/10
Very Good
Posted on Mar 31, 2025
Check in process took us more than 30 minutes and came back to us that one of the two rooms we booked was not ready. So we have to keep all luggage in one room. And the staff just asked us to wait. Could have improve on that and staff’s attitude. Room was big and clean, perhaps because still new. Location was great, near to MRT station and famous restaurants.
Response from Property: Dear Kkws ,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay. We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us.We look forward to welcoming you again in the near future.Best regards,Kenny KamGuest Service ManagerHopewell Hotel
Anonymous User
Premium City Twin Room
Stayed in Feb 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on Apr 20, 2025
The room was very spacious with a nice view. Breakfast offered a good variety of choices. Conveniently, there is a grocery store downstairs and plenty of eateries nearby.
Response from Property: Dear Guest,Greetings from Hopewell Hotel! We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Johnny CHAUGuest Service Manager Hopewell Hotel
Anonymous User
Premium Family Suite Plus
Stayed in Mar 2025
Travel with friends
16 review
10.0/10
Outstanding
Posted on Apr 11, 2025
Room was very nice and have a lot of space. Me and my friends really enjoy the trip here.
Response from Property: Dear Guest, Greetings from Hopewell Hotel! We are pleased to learn about your delightful experience during your visit to Hopewell Hotel. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Alan ChanGuest Service Manager Hopewell Hotel
差文
Premium City King Room
Stayed in Jan 2025
Business travellers
2 review
8.0/10
Very Good
Posted on Mar 1, 2025
Hopewell is a brand new hotel, the view is breathtaking and I love it. Staffs are friendly and helpful, I have 3 large luggages and one staff member helped me from level 17 to level 19. On the day when I check out, it was early morning and the lift was locked, one staff member helped me to take the escalator and went down to level 17 to get my taxi, thanks a lot! Unfortunately the location is bit different to access, and no room service yet and the swimming pool is not ready. Surrounding area is excellent, close to MTR, many local shops around and I believe overtime, all the teething issue will go away!
6/13
Response from Property: Dear Guest,Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, especially our staff left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future.Best regards,Kitty LeungGuest Service ManagerHopewell Hotel
Keith
Premium Harbour King Room
Stayed in Feb 2025
Family
1 review
9.0/10
Great
Posted on Mar 16, 2025
Great view and clean and tidy. It’s good to stay for city travellers. There is a mall in the hotel makes so convenient, but the great view will only apply to the high floor.
Response from Property: Regards, Dear Keith,Greetings from Hopewell Hotel. Thank you for the review. We hope you enjoyed your stay with us. We would work towards to creating more memories to your next stay. We look forward to welcoming you again soon.Charlie FongFront Office ManagerHopewell Hotel