Grand Hyatt Hong Kong

You can never go wrong with the Hyatt group. Service is incredible and room is pretty big.

The rooms in this hotel are very noisy. Noise from elevators and air-conditioning as well as service noise from maintenance staff or kitchen functions at the back of the hotel are all highly noticeable in all the rooms I was offered to consider. I had asked for a quiet room when I booked and I repeated this preference when I checked in, and in spite of that, I was given a noisy room. Although the staff were polite when I pointed out that my room was unacceptable after the first night, it still took several rounds of viewings of almost identical rooms with the exact same amount of noise. No compensation for the inconvenience, or the bad night spent in the hotel, was offered, and based on this experience I don't think the price charged was reasonable. Showing me identical rooms when I complained about the noise seemed pretty weird, so it's possible that all the rooms in this hotel are very noisy, and therefore it may be that this hotel is more suitable for people with reduced hearing or who are used to sleeping in noisy environments. The picture shows the city view from the last room I tried

Really great hotel and staff. I’m coming back this week.