246 Queen‘’s Road East, Wan Chai District, Hong Kong, ChinaView Hotel Details
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Guest Reviews of Hotel Indigo Hong Kong Island
8.8/10
Very Good
1135 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.5
Service8.7
Cleanliness9.0
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All reviews(1135)
Positive reviews(1070)
Reviews with photos/video(290)
Easy to get around(126)
Convenient location(118)
Large rooms(81)
Close to metro(54)
Friendly front desk staff(44)
Well designed(42)
Perfect for business trips(33)
Good views(11)
Negative reviews(65)
Guest User
1 King Bed Standard
Stayed in Nov 2024
Solo travellers
11 review
10.0/10
Outstanding
Posted on Jan 1, 2025
The location was fantastic just walking distance from Wan Chai station with lots of food options right outside the hotel. The room was nice and quiet and spacious by HK standards. Appreciated the tea and toiletries selection. Will definitely stay there again
Response from Property: Dear Guest User,Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
A trotter
1 King Bed Standard
Stayed in Nov 2024
Family
6 review
9.0/10
Great
Posted on Jan 18, 2025
Strategically located in Wan Chai, just 5 minutes walk to MTR station with many places to eat around. Walking to/from the hotel was an experience itself as we have to pass through market with many stalls.
The hotel itself is pretty small with a very compact lobby that’s always full with luggages. Other amenities like gym and restaurant are small. Swimming pool on the rooftop was closed during our stay in winter. The room is adequate with cheerful decorations. The only downside is many rooms are facing the building across the street so we closed the curtain most of the time.
Response from Property: Dear A trotter,Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
GaryHKNY
Standard Room
Stayed in Nov 2024
Business travellers
24 review
8.5/10
Very Good
Posted on Dec 9, 2024
Wonderful hotel in a nice location in HK, though the swimming pool is closed & the breakfast is limited
Response from Property: Dear GaryHKNY,Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
Anonymous User
Standard Room
Stayed in Nov 2024
Solo travellers
14 review
7.0/10
Posted on Dec 2, 2024
All the hotel staff are extremely hospitable, professional, and polite. However, that is the only positive aspect of the hotel. The property is very basic and desperately in need of renovation. On the travel app, it is advertised as one of the top 20 most Instagrammable hotels in Hong Kong, but I have no idea what one would photograph.
The swimming pool on the 27th floor was locked, but through the door, I could see that it was very small and shallow—unsuitable even for children. The location is right next to a street market, which can get extremely crowded.
Breakfast, advertised as a semi-buffet, was very simple and below average. This review is directed at IHG, as they should seriously consider renovating the property. The staff are doing their best, but as it stands, this is hardly a 4-star hotel.
I initially chose it because of my previous stay at Indigo Bangkok, which was a much better experience.
Response from Property: Dear User,Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with our services. And we regret to hear that part of your experience did not meet your expectations. We aim to provide all of our guests with a high-quality experience, and we hope to see you again.Sincerely,Your Indigo Team
Mike Lutz
Standard Room
Stayed in Apr 2025
Business travellers
9 review
8.5/10
Very Good
Posted on May 17, 2025
Very pleasant low maintenance hotel in a decent location and affordable by local standards. Decent breakfast. Didn’t get IHG rewards as booked through Trip but otherwise impressed.
Response from Property: Dear Mike LutzThank you for sharing a review of your recent experience. Our team here at the Hotel Indigo is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards,Your Indigo Team
Dmitrii Voznesenskii
1 King Bed Premium
Stayed in Apr 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on May 24, 2025
Located just a 5 min distance from Wan Chai station, 3 min from tram stop, very close to a grand choice of restaurants, etc. The only one problem was the light control in a room. A few "reading" spotlights hit the eyes when you are in a bed and have no separate control, even they have a separate switch that is just not working. Room design was perfect, corner unit was very spacious but a bit expensive.
Response from Property: Dear Dmitrii,Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
Joseph
1 King Bed Premium
Stayed in Sep 2024
Couples
41 review
10.0/10
Outstanding
Posted on Oct 24, 2024
Spent 3 nights here, and was very happy with everything. The room was pretty big for HK also. They even gave us a complimentary bottle of wine! Will stay again
Response from Property: Dear Joseph, Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future. Best regards, Your Indigo Team
Guest User
2 Single Beds Standard
Stayed in Mar 2025
Family
5 review
8.5/10
Very Good
Posted on Apr 23, 2025
Nice place in Wanchai.Different atmosphere compared to Kowloon.Everything within walking distance.
Response from Property: Dear Guest UserThank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
Eric.H.France
1 King Bed Premium
Stayed in Mar 2025
Business travellers
8 review
10.0/10
Outstanding
Posted on Apr 16, 2025
Very nice swimming pool, beautiful view
Breakfast maybe too simple for this level of Hotel.
Ideal location to visit HK and the convention center.
Response from Property: Dear Eric René,Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
Mauro P.
Standard Room
Stayed in Jul 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Sep 22, 2024
Best location on the island, very near to metro and breakfast locations if you do not desire to consume the breakfast in-house. The cocktail bar on the 29th floor is great quality. The pool is also fancy enough for unwind during the day. I was impressed by the design and the spacious room. I'll certainly keep it as a reference point for my trips to HK. The view from the room was not great but in this part of the city the buildings are all next to each other so i consider that very good. Thanks to all the staff. Ciao and see you hopefully soon.!
Response from Property: Dear Mauro P. , Thank you for your kind review of our hotel. We are glad that you had a pleasant stay and enjoyed our convenient location and spacious room. We appreciate your feedback and will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the future. Best Regards, Your Indigo Team
ColinC
1 King Bed Standard
Stayed in Jan 2025
Family
3 review
9.0/10
Great
Posted on Feb 12, 2025
The service on reception is pretty good, they response and positive gave feedback.
Some requests we asked:
1. get a converter, we went to the reception directly and the clean lady brought one to us pretty quick.
2. ask for additonal towel and slipper cause we have a kid with us. The lady seems a bit unpatient and asked a bit rude "do you have anything else you need" in a sense of "you better ask them once for all". we don't expect that, we thought those should be in the room already because we booked the room for 3 person and we paid additional for the kids breakfast.
Other than that the room is pretty neat and clean, I like the view with large floor-to-ceiling windows, if you open the curtain that should give you a pretty amazing view in the morning.
BTW, the breakfast is not worthy, we paid it only because of the kids, otherwise you should go out to get some street food, I'm sure you'll find it somewhere near.
Response from Property: Dear ColinCThank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience with Reception & the view. Also, please accept our most sincere apologies on the unpleasant experience brought to you regarding the amenities services & breakfast . We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
Guest User
2 Single Beds Standard
Stayed in Dec 2024
Family
6 review
10.0/10
Outstanding
Posted on Jan 13, 2025
Best location to everywhere , easy to find food n shop. Definitely will go back again tonthis hotel
Response from Property: Dear Guest User,Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
Woaikafeimao
2 Single Beds Standard
Stayed in Feb 2025
Business travellers
4 review
10.0/10
Outstanding
Posted on May 6, 2025
Book it for my Indian friends , they loved it. Good place to stay.
Response from Property: Dear Woaikafeimao,Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that your friends were satisfied with their experience. We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
Sean David
1 King Bed Premium
Stayed in Oct 2024
Solo travellers
13 review
9.5/10
Amazing
Posted on Dec 18, 2024
Very well located in bustling Wan Chai - super easy to get to direct from the subway.
Room was well-pointed clean and super comfortable. Very functional hotel.
Response from Property: Dear Sean David,Thank you for taking a moment to share your experience at the Hotel Indigo. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,Your Indigo Team
ChinaJung
Standard Room
Stayed in Oct 2024
Other
65 review
5.5/10
Posted on Nov 6, 2024
Good location, nice design, and the rooms were decent. But I have to say, the check-in experience was not good. The front desk staff, Amanda, were cold, and I felt not really welcome from the first moment.
I was willing to pay for a late checkout (half day) from the start, so I asked about the cost. To my surprise, she wanted to charge me almost the same rate as the full rate (trip.com) for just a few extra hours. Apparently, they had upgraded my room with a better view without informing me and based the late checkout fee on that rate. This was unreasonable, and the staff member's attitude didn't make things better. Overall, I think the hotel should reconsider its approach to customer service and reasonable decision-making.
Response from Property: Dear ChinaJung,Thank you very much for choosing Hotel Indigo Hong Kong Island and taking your valuable time in writing your review in details. Please accept our most sincere apologies on the unpleasant experience brought to you regarding our Front Desk services and I will be sure to share your feedback with our Front Desk team for immediate improvement. Your valuable comments are important to us and we will continue to optimize our services. We look forward to welcoming you back in the near future.Sincerely,Your Indigo Team