Heef Hotel Pasar Baru Powered by Archipelago

Heef Hotel Pasar Baru Powered by Archipelago Reviews

Heef Hotel Pasar Baru Powered by Archipelago

Jl. Samanhudi No.3 3, RT.3/RW.6, Ps. Baru, Kecamatan Sawah, Sawah Besar, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10710, IndonesiaView Hotel Details
Heef Hotel Pasar Baru Powered by Archipelago
Heef Hotel Pasar Baru Powered by ArchipelagoHeef Hotel Pasar Baru Powered by ArchipelagoHeef Hotel Pasar Baru Powered by Archipelago
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Guest Reviews of Heef Hotel Pasar Baru Powered by Archipelago

8.4/10
Very Good
78 review
Verified reviews
Location8.8
Amenities7.8
Service8.5
Cleanliness8.4
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All reviews(78)
Positive reviews(74)
Reviews with photos/video(23)
Clean and tidy(12)
Awesome stay(12)
Great location(12)
Friendly staff(10)
Awesome amenities(5)
Convenient location(5)
Negative reviews(4)
88Tom88
Smart Room Non Smoking
Stayed in Apr 2025
Other
205 review
7.5/10
Posted on May 12, 2025
Approximately 10 minutes' walk from "KAI" Sawah Besar station. "SMART" room (14 m²) is good for short stay. Near hear, there're many restaurants.
Anonymous User
Smart Room Non Smoking
Stayed in Mar 2025
Business travellers
43 review
9.0/10
Great
Posted on May 3, 2025
Strategic location near Central Jakarta. Quite affordable. Well maintained
Guest User
Single Room Non Smoking
Stayed in Oct 2024
Solo travellers
3 review
3.0/10
Posted on Nov 29, 2024
This is the worst hotel in my life. I've been to many countries, but this is the first time I've ever smelled such a sewer smell in a room. The room I was assigned on the 27th was not bad, so I paid for a new double bed room to stay in for 3 days starting on the 29th. However, from the night of the 28th to the early morning of the 29th, a terrible sewer smell came up, and I reported it to the reception at 2:40. A male staff member came into the room and admitted that there was a strong smell, and the receptionist also said that if I contacted Trip.com customer service, they would cancel my new reservation. I asked for another room where I could just sleep and leave since I was checking out in a few hours, but they said they only had smoking rooms, so I had no choice but to move to another hotel at 4 AM. I requested a refund for the newly booked room, but they only told me to continue to complain to Trip.com and showed no intention of actively resolving the issue.
Response from Property: Dear Guest, thank you for giving us a review. We apologize for the inconvenience. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
esuza
Smart Room Non Smoking
Stayed in Oct 2024
Family
3 review
10.0/10
Outstanding
Posted on Nov 26, 2024
Location is very near from Monas and easy access to go to other museum and old city of Jakarta. Clean, neat and breakfast also tasty. My daughter also so happy to stay there.
Response from Property: Dear Esuza, thank you for giving us a review. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
Guest User
Deluxe Double Or Twin Room Non Smoking
Stayed in Nov 2024
Solo travellers
4 review
10.0/10
Outstanding
Posted on Dec 21, 2024
Nice budget hotel with essentials. Safe neighborhood. Simple local breakfast.
Lio.
Single Room Non Smoking
Stayed in Oct 2024
Solo travellers
15 review
9.5/10
Amazing
Posted on Nov 8, 2024
Worth the money. The bed is good and the breakfast is good
Response from Property: Dear Lio, thank you for giving us a review. Thank you for your positive comments regarding our comfortable, clean, and safe rooms. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
Effenskii
Deluxe Double Or Twin Room Non Smoking
Stayed in Jun 2024
Couples
6 review
7.5/10
Posted on Jul 8, 2024
We enjoyed our staycation. The price is in budget, but the room had no refrigerator. Breakfast was ok, but prepare 5K IDR for extra egg. The hotel is beautifully decorated and arranged, and it has comfortable seating on every floor. The management believes something odd, no 4th floor in the hotel. Deposit fee 100K during check-in, returned after check-out if no problem found.
6/16
Guest User
Smart Room Non Smoking
Stayed in Jul 2024
Solo travellers
7 review
5.0/10
Posted on Aug 29, 2024
They hadn’t cleaned the room, the previous persons stuff was scattered around, the toilet isn’t a proper toilet, and even though they made the mistake, they didn’t want to change the room because “they didn’t know how”
Angel
Smart Room Non Smoking
Stayed in Dec 2024
Family
14 review
8.0/10
Very Good
Posted on Feb 1, 2025
Room is too small, the smart room is barely able to fit two people. Location is strategic, easy to find food and there is mall nearby. Complete facilities like welcome drink, complementary water as water dispenser is provided and good service. May come back but choose a big room instead next time.
KohJames
Deluxe Smoking
Stayed in Jan 2025
Business travellers
41 review
7.0/10
Posted on Feb 23, 2025
Clean room but room are small. Good enough for one person.
zaineey y
Smart Room Non Smoking
Stayed in Apr 2024
Couples
11 review
8.0/10
Very Good
Posted on May 11, 2024
Value for money. Wifi strength good. Location ok. Friendly staff and
Guest User
Deluxe Double Or Twin Room Non Smoking
Stayed in Mar 2024
Solo travellers
45 review
7.5/10
Posted on May 31, 2024
Nice hotel and also have a sitting place for the outdoors. Overall is ok 👍.
Meiny
Smart Room Non Smoking
Stayed in Nov 2024
Couples
4 review
8.5/10
Very Good
Posted on Jan 1, 2025
The location is very good and near to Monas. The hotel is clean
Jacky Nipp
Smart Room Non Smoking
Stayed in Jun 2024
Solo travellers
7 review
8.0/10
Very Good
Posted on Jul 28, 2024
Room is clean but bit stale... Receptionist friendly and helpful. Location is good for me. Meanwhile, I will be rebooked this hotel if go back to Indonesia.
Guest User
Deluxe Double Or Twin Room Non Smoking
Stayed in Oct 2024
Solo travellers
7 review
6.5/10
Posted on Dec 15, 2024
Single room is very tiny no window