Heef Hotel Pasar Baru Powered by Archipelago Reviews
Heef Hotel Pasar Baru Powered by Archipelago
Jl. Samanhudi No.3 3, RT.3/RW.6, Ps. Baru, Kecamatan Sawah, Sawah Besar, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10710, IndonesiaView Hotel Details
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Guest Reviews of Heef Hotel Pasar Baru Powered by Archipelago
8.4/10
Very Good
106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities7.8
Service8.6
Cleanliness8.5
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All reviews(106)
Positive reviews(98)
Reviews with photos/video(34)
Clean and tidy(17)
Great service(14)
Great location(14)
Awesome stay(7)
Convenient location(7)
Awesome amenities(6)
Negative reviews(8)
88Tom88
Smart Room Non Smoking
Stayed in Aug 2025
Other
276 review
7.5/10
Posted on Sep 16, 2025
A deposit of 100,000.- rupiah is required.
The elevator is controled by a key card.
Tony pual
Deluxe Double Or Twin Room Non Smoking
Stayed in Sep 2025
Solo traveller
10 review
9.0/10
Great
Posted on Oct 19, 2025
Nice place easy to go anywhere good service
Guest User
Smart Smoking
Stayed in Aug 2025
Business traveller
2 review
10/10
Outstanding
Posted on Sep 30, 2025
Gooooooooooddddddddddddð..... place
Guest User
Deluxe Double Or Twin Room Non Smoking
Stayed in Aug 2025
Travelling with friends
2 review
8.0/10
Very Good
Posted on Nov 7, 2025
Good location, near to the concert plac
Anonymous User
Smart Room Non Smoking
Stayed in Mar 2025
Business traveller
57 review
9.0/10
Great
Posted on May 3, 2025
Strategic location near Central Jakarta.
Quite affordable.
Well maintained
M506163****
Executive Smoking
Stayed in May 2025
Business traveller
3 review
10/10
Outstanding
Posted on Jun 30, 2025
The room was spacious and offered good value for money. The Wi-Fi was decent, and it was very convenient to find dining options in the surrounding area.
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Guest User
Single Room Non Smoking
Stayed in Oct 2024
Solo traveller
3 review
3.0/10
Posted on Nov 29, 2024
This is the worst hotel in my life.
I've been to many countries, but this is the first time I've ever smelled such a sewer smell in a room.
The room I was assigned on the 27th was not bad, so I paid for a new double bed room to stay in for 3 days starting on the 29th.
However, from the night of the 28th to the early morning of the 29th, a terrible sewer smell came up, and I reported it to the reception at 2:40.
A male staff member came into the room and admitted that there was a strong smell, and the receptionist also said that if I contacted Trip.com customer service, they would cancel my new reservation.
I asked for another room where I could just sleep and leave since I was checking out in a few hours, but they said they only had smoking rooms, so I had no choice but to move to another hotel at 4 AM.
I requested a refund for the newly booked room, but they only told me to continue to complain to Trip.com and showed no intention of actively resolving the issue.
Response from Property: Dear Guest, thank you for giving us a review. We apologize for the inconvenience. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
EdiSurya_Z
Smart Room Non Smoking
Stayed in Oct 2024
Family
4 review
10/10
Outstanding
Posted on Nov 26, 2024
Location is very near from Monas and easy access to go to other museum and old city of Jakarta.
Clean, neat and breakfast also tasty.
My daughter also so happy to stay there.
Response from Property: Dear Esuza, thank you for giving us a review. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
Guest User
Deluxe Double Or Twin Room Non Smoking
Stayed in Nov 2024
Solo traveller
4 review
10/10
Outstanding
Posted on Dec 21, 2024
Nice budget hotel with essentials. Safe neighborhood. Simple local breakfast.
Lio.
Single Room Non Smoking
Stayed in Oct 2024
Solo traveller
19 review
9.5/10
Amazing
Posted on Nov 8, 2024
Worth the money. The bed is good and the breakfast is good
Response from Property: Dear Lio, thank you for giving us a review. Thank you for your positive comments regarding our comfortable, clean, and safe rooms. Your feedback is an encouragement for us to provide better service. We look forward to your next visit to Heef Hotel Pasar Baru. Best Regards, Management.
Effenskii
Deluxe Double Or Twin Room Non Smoking
Stayed in Jun 2024
Couple
7 review
7.5/10
Posted on Jul 8, 2024
We enjoyed our staycation. The price is in budget, but the room had no refrigerator. Breakfast was ok, but prepare 5K IDR for extra egg. The hotel is beautifully decorated and arranged, and it has comfortable seating on every floor. The management believes something odd, no 4th floor in the hotel. Deposit fee 100K during check-in, returned after check-out if no problem found.
6/16
Guest User
Smart Room Non Smoking
Stayed in Jul 2024
Solo traveller
7 review
5.0/10
Posted on Aug 29, 2024
They hadn’t cleaned the room, the previous persons stuff was scattered around, the toilet isn’t a proper toilet, and even though they made the mistake, they didn’t want to change the room because “they didn’t know how”
Guest User
Smart Room Non Smoking
Stayed in Dec 2024
Family
17 review
8.0/10
Very Good
Posted on Feb 1, 2025
Room is too small, the smart room is barely able to fit two people. Location is strategic, easy to find food and there is mall nearby. Complete facilities like welcome drink, complementary water as water dispenser is provided and good service. May come back but choose a big room instead next time.
Guest User
Deluxe Smoking
Stayed in Jan 2025
Business traveller
57 review
7.0/10
Posted on Feb 23, 2025
Clean room but room are small. Good enough for one person.
zaineey y
Smart Room Non Smoking
Stayed in Apr 2024
Couple
11 review
8.0/10
Very Good
Posted on May 11, 2024
Value for money. Wifi strength good. Location ok. Friendly staff and