Hot Spring Hotels in Hakodate

The room was quite spacious. There were coffee beans in the drawer, so we could enjoy coffee and admire the snowy view from our room during the heavy snow. The front desk staff on the first floor were very polite and answered all our questions. Given the cold weather, the free-flow coffee, made with famous Hokkaido coffee beans, was a nice touch. Dinner was at the second-floor restaurant, featuring simple appetizers, a beef hot pot, and all-you-can-eat sushi. I'm not sure if it was because of New Year's Eve, but the service was incredibly slow; several Japanese groups who arrived after us had already finished their meals, and we had only been served three dishes. On the ninth floor, there are three private baths, which were very comfortable for my family to relax and chat in. There's ice cream available for self-service on the tenth floor. After 9:30 PM, the hotel offers warm and comforting ramen, which was a thoughtful touch. There's a convenience store right across from the hotel, and the Kanemori Red Brick Warehouses are about a five-minute walk straight ahead. Next door, there's a yakiniku restaurant. I initially thought we wouldn't find any hot food open on New Year's Day, but surprisingly, it was open and there was no queue. For that alone, I'd give it a big thumbs up!

The hotels in the Yunokawa Onsen area are generally quite average, and Umi to Akari, which is a Four Points by Marriott, is no exception. However, its price is double what you'd expect. Perhaps I booked too last minute. To be honest, for this price, I'd choose other, higher-end options, and even taking a taxi there to enjoy the hot springs would be more cost-effective. This hotel does offer day-use hot spring access. Here's my experience from a few perspectives: 1. **Hygiene:** You generally don't need to worry about hygiene in Japanese hotels, and this place is no different. 2. **Dining:** I opted for the one-night, two-meal plan, and after checking in, I realized it was the worst decision. The food quality was truly average. Although there was a lot of seafood and unlimited crab legs, it was just… mediocre. I ate one meal and never went back. I'd rather walk across the street to ”Ichimonji” for Hokkaido ramen 🍜. Coincidentally, it was a Japanese holiday, and the breakfast queue was unbelievably long 🤪. 3. **Clientele:** This hotel primarily caters to tour groups. Buses kept pulling up, dropping off loads of tourists, if you catch my drift. 4. **Accommodation:** The bed and pillows were really uncomfortable. I'll spare you the details... 5. **Hot Springs:** Clean, and the quality of the hot spring water was good. It was slightly salty, and my skin felt silky smooth after bathing. There weren't many Chinese guests, and everyone was very particular about hot spring etiquette, maintaining personal space. This was a definite plus (especially with so many tour groups staying there).

This was the most delightful onsen ryokan experience I had during my stay in Hakodate. The atmosphere is comfortable, warm, and full of refined taste. The staff were exceptionally kind and professional. I would especially like to thank the gentleman who assisted me during check-in on the afternoon of March 19 2026, due to my own mistake, I missed my dinner and breakfast reservations, but he patiently explained everything to me with great understanding and warmth. I truly appreciated his kindness. Thank you again, I would be very happy to return here with my family in the future!

I booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.

The staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out. The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem. The room was clean and well maintained, and the onsen was very nice and relaxing after a long day. Overall, a great stay and I would definitely recommend this hotel.

The hotel has a not to be missed ocean view, but the food variety turns out to be the disappointment. Not so much of choice when comparing it with other ryukan. Another places for your attention is that the toilet and the room has a very strong and unpleasant urine smell. Though I cannot find any uncleaned spots in the toilet, the odor is simply untolerable. The onsen at the balcony has human hair from probably the previous customer and the hotel should do better in cleaning it. Food: 7/10 Service: 8.5/10 Hygiene: 5/10 View: 10/10

The lovely old gentleman serving as at night was one of the best front desk staff I’ve ever met. We originally planned to arrive at the property in the afternoon. However, our flight was cancelled and we had to seek alternative, delaying our arrival time until 23:00. When we arrive, we thought we will be self-checking in. But as we step inside the property from a heavy snow, we saw this kind gentleman waiting for us right at the door. He greeted us, helped us check in, and explained everything clearly. He offered us free flow free drinks and free ice cream (which was also very tasty) When we wanted to have some late night snacks bought from a convenient store, he also helped us reheat the food. 誠にありがとうございます！ Everything else was great as well! The room was comfortable, the breakfast was yummy, and it’s so nice to have a hot spring after out in the cold for the entire day.

I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!

A rare find at this ocean-view hot spring hotel! Soaking in the hot spring while gazing at the sea, daydreaming, or chatting is simply wonderful! From the moment we arrived, we had a dedicated butler who escorted us to the large lounge for check-in. While their English wasn't fluent, they could communicate in Japanese and Chinese using a translation app, and were very responsible in repeatedly confirming our reservation times. The private hot spring bath we booked was excellent in both its environment and facilities, and both the indoor and outdoor public baths offered ocean views. Cleanliness was impeccable, and the ocean-view room was enormous; we even had albatrosses visiting outside the window. The kaiseki cuisine at breakfast and dinner was absolutely amazing—delicious and beautifully presented—I was extremely satisfied!

The staff at the inn were warm and moderate, and I was very comfortable. While there were many non-smoking rooms, the companion who was a smoker was very happy. In addition, the correspondence of the odor remaining in the room is also firm, and I think it can be comfortable. It's a hot spring, but you can get the power of the source. It is a hot spring of great satisfaction! I want to enter again ♪