Pickalbatros Hotels in Hurghada

During our family trip to Jungle Aqua Park, we were thrilled by the idea of staying in a resort that promised fun, relaxation, and plenty of activities with its all-inclusive offerings. Sadly, while there were some bright spots, much of our experience left us feeling frustrated, and at times, even scammed by the way things were structured. The Good - The facilities themselves are well-maintained and visually appealing. The pools and theme park rides, when open, provided excellent entertainment for both adults and kids. - The variety of pools and slides seemed promising on paper, and when operational, they delivered an exciting experience. The Not-So-Good 1. Questionable All-Inclusive Facilities & Timings The biggest disappointment of our stay was the deliberate clash in operating times for different amenities. For instance, dinner ended abruptly at 8:30 PM, but the popcorn, doughnut, and candyfloss stalls at the theme park (especially appealing to kids) shut down only half an hour later at 9 PM. This left us scrambling to enjoy everything in the tiny time-slots available and made it nearly impossible to take full advantage of what's included. Even more frustratingly, theme park rides for adults were bizarrely restricted, with only one ride open per night as a rule. This limited options and left us wondering why the resort would restrict its own attractions. 2. Artificially Prolonged Queues Breakfast became a daily test of patience. The focus on one egg station for omelets—not even offering options like scrambled or fried eggs—created unnecessarily long lines. It often felt like the resort intentionally used these extended wait times to waste your morning, essentially cutting into the time you could use for exploring the resort’s facilities. Not ideal when you're already struggling to balance overlapping schedules! 3. Staff Attitude & Service Another major letdown was the attitude of many staff members. We found them to be unfriendly, unhelpful, and sometimes even outright rude. When raising questions or trying to understand how things worked, we were made to feel like an inconvenience rather than welcome guests. Customer service is key in any resort, and unfortunately, Jungle Aqua Park missed the mark on this front. - Better alignment of operating times across the resort to allow guests to enjoy all-inclusive perks without a rushed experience. - More consistent opening of adult rides so guests can maximize their enjoyment of the waterpark. - Breakfast options should be expanded beyond omelets to reduce queue times and provide more variety. - Training the staff to prioritize customer service and handle guest inquiries more politely would greatly enhance the guest experience. While Jungle Aqua Park showed flashes of potential in terms of its facilities, the inefficiencies and poor management of schedules made it difficult to fully enjoy what was offered. What should have been a stress-free, family-friendly vacation often turned into a logistical challenge, filled with avoidable friction and unnecessary waiting. With improvements in scheduling, staff attitude, and a more guest-centered approach, this resort could truly shine. However, as it stands now, I would hesitate to recommend it, especially for families looking for a relaxing time.

The room was so spacious, I was a solo traveler, but the room was big enough for 4 people. The room had its own walk in closet, and the bathroom was great. Shower space was huge, also had a spot to sit/ lie down whilst showering. There was also a nice balcony overseeing the resort. The rooms were cleaned everyday, I had a guy named Sabary cleaning my room, who is a top bloke, extremely hard working, and he could speak 4 languages (Arabic, English, Russian and German). He tried his absolute best to keep the rooms clean, and to ensure you were enjoying yourself. The food was great, there was a huge variety, the aqua park and pools were awesome. Everything about this resort was just brilliant.

The hotel is very large. We stayed in a room on the first floor. The overall environment was relatively clean. However, when we first checked in, we found several hairs on the sink in the toilet. The room was dimly lit. The food in the restaurant was not tasty. During outdoor activities, we could see the staff cleaning all the time. This hotel is very suitable for bringing children to play various amusement facilities. It is far from the hotel's own beach and there are many people. You can either take a shuttle bus or walk there.

This is the best resort in hurgada. It's worth coming to hurgada to visit here. Not only the facilities here, but the service here is really great. In particular, Mohammed Ahmed's kindness and the way he serves guests are equal to those of the best managers in the world. I hope you feel this joy when you see this review

Booked more than 400 per night with three meals for two. This big hotel is only my Chinese and the others are blonde. The hotel is beautiful and the red castle type is very Arabic. There is more than an hour of free performances every night in a semicircular theater. The hotel also has a small museum. There are several swimming pools, and in winter there is a heated pool where you can play water volleyball. You can also play mini golf, darts, table tennis, tennis, aerobics and parent-child activities for free. Three meals a day are good. There are several restaurants, and the ice cream shop cafe bar is free. It's a little far from the beach but there is a shuttle bus. I didn't go to the beach because I booked a two-day trip to the sea. It doesn't matter if the hotel is not at the beach if I feel the sea. A five-minute walk near the hotel has a very large variety of supermarkets that can be visited for a long time. If you are tired of the hotel, you can change the taste at several restaurants in the supermarket entrance. There are also shops and supermarkets in the hotel, and the prices are ok. A small road next to it is Jungle Paradise Hotel, which is bigger like a big park to visit, and no Asian can see it. Stayed for three nights and did n’t have enough. I just left the terrain and left. Try the next Jungle Paradise Hotel next time.

It was a perfect experience for me. Me and my wife had fun so much. I strongly recommend Hotel Pick Albatros Resort Palace. Their services were awesome. There is only one serious issue I had. I wanted to join Orangerr Bay tour with my wife. Hotel Reception suggested me to work with Mr. Ayman Kady and Mr. Kady managed us a boat tour company called ”Ayaa”. I wanted to go diving but there was a misunderstanding. There was a one diving instructor guy of ”Ayaa” boat tour company. He was very rude towards guests. He was giving me attidude because of misunderstanding but also there were another couples who faced organisational issues of Ayaa as well. I asked him why he is giving attidude towards us and suddenly he started to shout at me and other 2 couples. He used many bad words against Germans and Deutschland. He mentioned that we have to act like according to his wishes because we are on his boat and in his country otherwise he would kill us diving insttuctor mentioned. Anyway I called Mr. Ayman Kady immediately when I was on the boat and thanks god there was internet connection eventhough it was too low and he called his boss and we changed boat tour immediately in diving break. Thanksfully he saved my day to be destroyed because my wife so scared and very unhappy. Eventhough It was nice experience but I do not suggest you to work ”Ayaa” boat tour company you can mentione that to Tour guide Me. Ayman Kady of Pick Albatros Resort Palace Hotel.

There are few Asian tourists, but many European and American tourists. The environment is good. There are several water parks. Although they are not exciting, the children enjoy them very much. The waiters are also very good. No tips are required. They are very enthusiastic. The food quality is still good. They are all solid. I stayed for three days and every day was different. If I come again, I will choose

We spent 8 days at the resort. And we have very good time. A lot activity for all people. Kids. Grown up A lot of entertainment everyday something new Variety of food suits all appetites. The crew and service are superb. I will visit pickalbatros over and over again E Gerges

Conclusion first: This hotel is worth it and the service is very good. I will come again on my next trip to Egypt. Let's talk about the details Food: There are many choices for all three meals, especially dinner, and there are Asian restaurants to choose from. Both of us from Chongqing adapted to the food and felt very comfortable. We didn't have diarrhea like we did when we traveled to Thailand. Accommodation: The room was very clean and large, facing the atrium swimming pool directly. There was the sea on the side. Very good. Sea view: The beautiful Red Sea is very quiet and beautiful, and the jelly-like sea surface can be seen everywhere. Service: I didn't see any discrimination by the staff at all. They even welcome Chinese people. Since our driver would arrive late, he also helped us to delay the check-out for 2 hours for free.

Before booking, I saw some reviews about the hotel's discriminatory treatment and was quite worried, but after checking in, I felt that it was beyond my expectations. 1. At first, the air conditioner in the room was broken. It was not repaired after two days of repair. We applied for a room change, and the hotel responded very quickly and changed the room. Later, when we met the hotel staff, they still asked us enthusiastically whether the air conditioner was repaired. 2. Because of the temporary change of itinerary, we communicated with the hotel whether we could refund one night's room fee. The hotel also cooperated very well and refunded the fee. I also thank Ctrip's customer service for their hard work in following up. Of course, there are some shortcomings: 1. I don't know if it's because of this season, there are so many mosquitoes in the hotel! Especially if you have travel plans in the near future, you must bring mosquito repellent items! Of course, you can also ask housekeeping to provide mosquito repellent. My child was bitten 16 times on his face on the first night, and both hands were swollen (we also beat mosquitoes for half a night and killed 5!). 2. We booked a three-meal all-inclusive package. Maybe because we have lived in the UAE for a long time, we have adapted to the white food a little bit, but in fact, we couldn't eat it on the third day. So Chinese stomachs can choose two meals and go out to eat some seafood to adjust (the hotel all-inclusive package does not include seafood). Overall, it's OK, and the kids also had a lot of fun