Mountain View Hotels in Hurghada

The place is quiet and beautiful... the staff are excellent (or the crew is special). One of the things I liked was the live music during dinner. The food is very good, but not luxurious (or not fancy) in the sense that you won't find shrimp (or prawns) or steak. The beach is beautiful, but it is rocky, unfortunately. It is more suited for relaxation and unwinding (or rest and relaxation).

Don't expect much from the room amenities; they're comparable to older Marriott hotels in China. The public areas are beautiful, but the service is mediocre. The breakfast tablecloth was left untouched by a guest eating on the table in front, leaving me to use it. I reported the poor service to the front desk, but they only gave a bland response and didn't take it seriously. For a 2,000 room rate, the service doesn't match the quality; don't pay for this place. It's a Baron Palace, but the waiters are the barons, and the Chinese guests are the targets of his arrogance. The concierge and security were excellent, but the tall, pale, and thin guy in the breakfast room, who spoke ”Hello” in Chinese, was a real letdown for the hotel's service.

Отель хороший, много бассейнов, хороший пляж, но маловат для этого отеля. Из хорошего: чисто в номере, хороший сервис, если вы живете в корпусах. Из минусов: в бунгало нет никогда горячей воды, мои друзья ходили принимать душ ко мне в номере. Анимации для детей в течение дня особо нет, есть два бассейна с подогревом, но подогрева, можно сказать нет, если вы русский, то возможны конфликты с отдыхающими из Прибалтики. Море классное и чистое, до глубины идти долго, а так супер))))

The environment is very good, but the Egyptian waiter in a restaurant is extremely stupid, speaking bad things about ************** in front of *********. Haha, does the quality of the hotel staff need to be improved? ?

This place has the worst and most unskilled guest relations manager I have ever met. We went to him with 2 complaints, the first was that we found what looked like BLOOD STAINS on our bed sheets, he didn’t take any action, just apologized, chatted with us briefly, then left us and went to other guests. What happened in handling the second complaint though left us FURIOUS. We were woken up by a call at 12 am from Mr. Tamer at the reception asking a casual question that he could have asked any time earlier. We went to Mr. Michael, the guest relations manager, the next morning to file a complaint and he literally left us even more shocked and upset. He kept making excuses for the receptionist behavior, we asked him what would happen next now that we had submitted a complaint and he literally didn’t have an answer or simply didn’t want to give us one. He kept bluffing in poor English that we couldn’t make sense of, then hours later he sent me a message saying that Mr. Tamer (the receptionist) will “provide all the necessary information”. Mr. Tamer was the one who handled our check-out, and unsurprisingly he acted like nothing happened. Up until that point we liked the place and service and were even ready to overlook the sheets situation and leave a good review, the food was really nice and the restaurant workers were amazing. But safe to say that the guest relations experience ruined the whole thing for us.

Very good hotel. Rooms are big and fresh. The food is tasty, also there is a live music on the dinner in Saturday evening. Recommend! Good for this price

The service is excellent! The staff is polite, unobtrusive, attentive, kind and responsive! 👍 The hotel is worn out, but they try to do everything for the guests! They repair, clean! The guests are mostly local. The price and quality correspond 👍 I am happy, thank you for your hospitality! 🤝🤗