4-Star Hotels in Hurghada

The accommodations, food, service, and Wi-Fi were all great. I was a little worried after reading reviews about Wi-Fi problems, but it worked flawlessly everywhere in the resort. Oh, I was sleeping when I suddenly woke up to a humming noise. It was the refrigerator. I didn't need it, so I unplugged it and that was it. They kept cleaning, and the staff were always busy providing excellent service. I'd stay here again if I ever go back.

It was better than I expected! The ocean view was breathtakingly beautiful. The facilities were top-notch, and it was also great to be able to enjoy cocktails all the time with the all-inclusive plan. The staff were all friendly, too. I want to go again! ☺️

Pros: The service was excellent, and I didn't experience any racial discrimination. The staff pushed a cart for our luggage on the way to our room, explaining everything clearly as we went, even inside the room. When we went to the pool, the attendant there greeted us warmly. The hotel management seems quite strict, for example, dishes and drinks are cleared very promptly. When you first arrive, a server might ask if you'd like something to drink. Most of what the hotel offers is included in the accommodation fee, so I'd say this hotel offers great value for money. The room itself was very comfortable; the bedding didn't pill and the fabric felt normal. The mini-fridge also had some complimentary drinks. The buffet felt pretty good, and Chinese guests should find it quite palatable. Eating at the buffet while watching seagulls, boats, and the Red Sea view was really lovely. Cons: We tried many of the bars at this hotel. The one next to the buffet served drinks that tasted watered down, especially diluted, like drinking water. However, the drinks at the other bars were quite normal, so we ended up going to the bar on the floor above the buffet. The bar open until late was also good. Personally, I don't like being prompted for reviews; for example, after the pool attendant greets you, they might ask about your experience and encourage you to write a Google review. Of course, I genuinely liked this hotel and found it to be very good with decent value. And this review on Trip.com is written voluntarily, by the way. I understand that perhaps competition is high with several hotels nearby, but it just gave me a feeling of being 'pressured to perform,' and I'm here to relax, not to feel that kind of pressure. If I truly loved the hotel, I would proactively recommend it. Although some dishes in the buffet were palatable for Chinese guests, eating it for two consecutive days, even with some variations, meant the flavors were still quite similar and became tiring. However, compared to food outside the hotel, it was indeed much better. Suggestions: I recommend adding some easy-to-make Chinese dishes to the buffet, even something simple like tomato and egg soup, which is easy to prepare and learn. The variety of soups was too limited; I tried them, and while Chinese people might be able to drink them, they couldn't really have more than a few sips – they were either too salty or too bland.

The hotel's location is decent, right on the main street. There's a supermarket a few minutes' walk away, but you'll need a taxi to get to the pier. The construction site next door is incredibly noisy. The Wi-Fi is practically non-existent. On the first day, they helped with the luggage, but after that, there was no service. You have to store your own luggage when checking out. Only one room card is provided. Soundproofing is almost non-existent. The long staircase at the entrance feels very inconvenient. Good thing we only stayed for two days.

property, but service and logistics need improvement I have mixed feelings about our stay. On the positive side, the hotel is new and very well-designed. The restaurant is spacious with great indoor and outdoor seating, and the breakfast was decent. The beach is stunning—very quiet with crystal clear water—but be careful entering the sea as there are many rocks at the shoreline. However, there are several drawbacks: Service: The staff seems very inexperienced. We were charged to upgrade from a single to a double room even though the website listed them at the same price. At breakfast, we had to ask for coffee multiple times before it actually arrived. Facilities: Surprisingly, the main pool is not heated, and there is no elevator, which is worth noting if you have heavy luggage or mobility issues. Location: You are quite isolated here. You definitely need a car or a shuttle to get anywhere. Overall, it’s a nice physical space, but the management needs to better train the staff to match the ”new” feel of the resort.

The room clearly showed its age, with some peeling paint on the wooden fixtures. But overall, it was fine. The hotel offered great views and was spacious enough. The food was just okay, with limited choices. We only stayed for one day, and there was a bit of a sandstorm, so we didn't get to experience everything the hotel had to offer, which was a shame.

The first thing that impressed me about this hotel was its cleanliness. From the lobby to the guest rooms and bathrooms, every corner was spotlessly clean. The bed linens were pristine white with no stains, and the bathroom fixtures were sparkling clean without any water stains. There were no unpleasant odors in the room, and the air was wonderfully fresh, which left a great impression. The entire hotel, including the common areas, was kept spotlessly clean, allowing me to relax and enjoy my stay. I can confidently recommend this hotel to anyone who prioritizes cleanliness. I would definitely like to stay here again the next time I visit this area.

Nous avons passé un agréable séjour au Siva Golden Bay Makadi. L’hôtel est magnifique avec une vue incroyable. Tout est très propre, la chambre était nickel. Le personnel est super souriant, aux petits soins et très arrangeant. Petit clin d’œil à Ahmed qui s’occupe du nettoyage des chambres et Hussein Ali qui nous a gentiment offert le late check-out. La plage est magnifique, la piscine très propre, les équipements sont variés et de bonne qualité. Pour la nourriture, ça pouvait aller, le barbecue de l’après-midi était assez bon et le repas du soir également, excepté le petit déjeuner que nous n’avons vraiment pas aimé. Le seul bémol est que l’hôtel est loin du centre, néanmoins pour déconnecter il est parfait. Nous n’avons pas croisé de touristes français dans l’hôtel, il y a une forte population slave, donc le dépaysement est total. Nous vous le recommandons mille fois.

⭐⭐⭐⭐⭐ An Amazing Stay at The Grand Hotel Hurghada (24/7 – 30/7) I had an absolutely wonderful stay at **The Grand Hotel Hurghada** from **July 24th to July 30th**, and I would like to express my sincere appreciation to the entire team for making our vacation truly memorable. The **food** was simply outstanding. The quality, taste, and unbelievable variety exceeded all expectations. Every meal offered something new and delicious, making dining one of the highlights of our stay. The **staff** deserve special recognition. Every single member of the team was incredibly friendly, welcoming, and professional. They were always smiling and genuinely happy to help, serving guests with dedication and pleasure. Their positive attitude made us feel at home from the very first day. A special thank you goes to **Mr. Nader** at the Reception. He is, without a doubt, one of the best hotel reception managers I have ever met. He is highly professional, courteous, and an excellent problem-solver. Any issue was handled quickly and efficiently, always with a smile. I would also like to thank **Mr. Mohamed Moawad** from the Food & Beverage Department. He is one of the finest professionals at the hotel—extremely humble, welcoming, respectful, and genuinely caring about the guests' comfort. Another person who deserves special praise is **Chef Mahmoud**. He is simply one of the best. His passion and dedication are reflected in the outstanding quality of the food served throughout the resort. The team at the **Eastern Restaurant** was exceptional. They were warm, welcoming, and incredibly attentive. **Mostafa** and **Ashraf** and **Mohamed**deserve special recognition for their excellent service and kindness. Dining there was always a wonderful experience. The **Room Service** was also excellent. **Majed** is a kind-hearted gentleman who serves guests with genuine dedication, professionalism, and a cheerful attitude. His hard work did not go unnoticed. The **beach** is beautiful, sandy, clean, and perfect for families. There were always plenty of available sunbeds and enough space for everyone to relax comfortably without feeling crowded. The hotel offers a great selection of restaurants: * The International Restaurant next to the Reception. * The Pasta Restaurant on the second floor. * The Eastern Restaurant with its outdoor grill near the Reception. * The large white beach restaurant serving Shawarma, Burgers, Hot Dogs, and Pizza. * Another beach restaurant serving snacks and French fries. Every one of these restaurants offered excellent food and service. The only point I would suggest improving is the **swimming pool area**. The hotel has only one main pool, which is not enough considering the large number of guests staying at the resort. Overall, my family and I had an outstanding holiday. The excellent hospitality, delicious food, beautiful beach, and the genuine kindness of the staff made this one of our best vacations. I highly recommend **The Grand Hotel Hurghada** and look forward to returning again.

Let’s start with that the team went above and beyond so that we have the best experience. We got a very clean and modern room but was on the ground floor. We asked for a room on a higher floor so they showed us different options but clarified that they weren’t renovated yet. The next day they moved us to a renovated room on a higher floor (the photos attached). The team’s response is quick. We had breadkfast and dinner included. The breakfast is a variety of cheese, turkey and chicked slices, baked goods, pancakes eggs, sausages, vegetables, fruits and drinks, etc. The dinner we had was mainly salads, rice, kufta (minced beef with spices, cooked potatoes, duck, baked goods, and deserts. Finally, the resort has access to the beach/sea, it is across the street though and a 10 min walk away.  Thanks for the team for making our experience and vacation as chill and relaxing as possible.