5-Star Hotels in Hurghada

We had a wonderful 7-day stay at this hotel at the end of February with our 4-year-old child, and overall, we were very satisfied with our vacation. The beach is excellent: there are plenty of sunbeds, and they are spaced far apart, so it never feels crowded. The sand is soft, and the entrance to the sea is gentle and comfortable, with very few shells. There are lifeguard towers along the beach, which adds a sense of safety. A large bar offers soft drinks, alcohol, and coffee, along with two smaller bars. There are changing cabins, and the sunbeds and umbrellas are sturdy and well-maintained. The beach staff are attentive and helpful—they assist with towels, clean sunglasses, and bring drinks. There is also beach entertainment, including yoga, bachata and zumba dancing, pétanque, and beach volleyball. Paddleboard rental and a gym are also available, which adds to the variety of activities. Breakfast was diverse and fresh. There are live cooking stations for omelets, pancakes, and waffles, as well as traditional Egyptian dishes prepared on the spot. We also enjoyed the honey station, two types of porridge, a wide selection of pastries and bread, including freshly baked flatbreads. There is a large variety of salads, vegetables, cheeses, cold cuts, fish, sausages, and fruits such as kiwi, melon, apples, guava, and fruit salads. We tried massages from three different therapists, and all of them were very good. We definitely recommend taking time to enjoy the spa services. Music is thoughtfully integrated throughout the hotel. In the main restaurant, you can enjoy pleasant classical piano or jazz music. In the afternoon, the café with donuts features live performances such as guitar, saxophone, violin, or vocals. In the evening, there is a lively entertainment program with singing and dancing, and at night, there is a nightclub near the stage. The staff truly stand out—they are attentive, responsive, and always willing to help with any request. They are especially kind to children, which made our stay even more enjoyable. A special thanks to the manager for the exceptional care and professionalism. The rooms are spacious and well-designed, with a separate sleeping area and a cozy lounge space with a sofa and TV. The walk-in wardrobe is a big advantage, with plenty of hangers and storage space, as well as a safe. The bed, pillows, and blankets are very comfortable, ensuring great sleep quality. Housekeeping is excellent: the room was cleaned daily, towels (including beach towels) were changed every day, and bed linen was changed upon request. There are three à la carte restaurants—Asian, Italian, and Lebanese—which are a great way to diversify your evenings. Reservations are made in advance at the Viennese café. The service is efficient, the staff are attentive, and the food is delicious and authentic. The hotel is located in the Sahl Hasheesh area. About a 10-minute walk away is the main square, with a shopping street, cafés, and playgrounds nearby. We recommend visiting a charming artisan shop near the square—you can find unique souvenirs and take great photos. There were a few minor downsides: at the end of February, it can be quite windy. Although the air temperature was around 22–24°C and the sea 18–20°C, the wind made it chilly when getting out of the water, so bringing warm clothes is a good idea. The hotel does not have heated pools. Also, the kids’ club was not operating during our stay, and there was limited entertainment for children, with no evening kids’ disco. Despite these small issues, we had a fantastic and relaxing holiday and would happily return.

There's not much to say, it's just that you get what you pay for. It's very comfortable and relaxing, you can enjoy it without even leaving the hotel. I'd like to stay here again.

I really liked the soft bedding at this hotel, and the room was quite clean, though it's a bit out of the way. You can't really see the sea view. The partition between the bathroom and the bed is a nice touch. However, the downside is that the entire hotel is incredibly massive, with thousands of rooms. Just getting to and from my room takes 6-7 minutes, and there's constant uphill and downhill walking. When I first arrived and wasn't familiar with the surroundings, I couldn't even find my room. It really cut into my plans for sightseeing.

The environment is stunning; the view from the lobby is like a living painting. The service was fantastic; the front desk gave us room 666, which was great. The Egyptian staff are so welcoming and even allowed us a two-hour late check-out. When the hotel was busy, the manager personally drove out to pick us up, which was a lovely surprise! We were very happy and will definitely stay here again if we have the chance. Thank you, everyone here is so friendly.

We stayed in Jaz hotel for 4 days in early April in a deluxe pool-view queen room. Positives: - The hotel is situated in a very convenient location, on the touristic promenade and quite close to the airport.  - The pools are great, the hotels has in total 6 pools and even though we sometimes had difficulty finding an empty spot to sit at the main pool, we could always find a spot on the other pools where the atmosphere was equally amazing and very relaxing. - The restaurant quality is top notch, one of the best culinary experiences I have ever had anywhere, with a big variety across the different days, along with a focus on egyptian food and seafood, which i appreciated. The restaurant’s head chef himself supervised the dinner serving and gave us daily recommendations. Negatives: - The staff is helpful but not as overtly friendly and willing to help as we had experienced in other hotels. Service can sometimes be quite slow. - The room furniture, even though it’s modern, looks a bit used and is not very well maintained. - The rooms are clean, but again not at the same level of cleanliness you would expect at this price level. - Internet speed is quite low (2-3 Mbps), so no streaming possible - There are daily nightly entertainment programs, however, they are not as varied or extensive as other hotels i had experienced. I got the impression that the hotel is more targeted towards older travelers who prefer the peace and quiet and don’t care about nightly activities, but it may be because of the time of the year I visited in. Overall, it was a good experience and the negatives I listed can be considered nitpicky, but honestly, at this price level, I would expect a flawless experience and I have had better experiences at this price level in Hurghada. The only clear positive for Jaz is the quality of the restaurant.

I recently stayed at Mercure Hotel, and overall I had a really good experience. The food was alright—definitely better than what I’ve had in all-inclusive hotels in Turkey or Tunisia. There was a wide variety of dishes, including lots of tasty options, cakes, tea, coffee (which was actually good), cocktails, and decent beer. The service was excellent. The staff were very polite and always willing to help—you can ask them anything and they’ll do their best. A special mention goes to Ahmed, the kitchen chef, who is an incredibly kind person. He really stood out, and I’d give an extra star just for him. The resort overall is not as busy as many other places in the area, which I really liked. It’s a smaller hotel compared to others nearby, with a simple, nice look—white buildings with brown windows, just like in the photos. It’s not a big aqua park-style resort, but honestly that was a plus for me, as I could relax without too many kids around. The beach is nice and quiet, perfect for relaxing. There are comfortable beds with shades/umbrellas around, so you can always find a good spot. The hotel has three swimming pools—the one next to the main restaurant is very large and usually empty, as most people stay at the smaller pool or by the beach. The sea water was a bit cold for my preference, but it’s beautifully clear and very clean. Many people really enjoy it, especially for snorkeling—there are amazing snorkeling spots right next to the resort. Rooms are cleaned every day, and you get two bottles of water per room daily, which is a nice touch. There are also plenty of activities: you can play tennis (though they only have one set of rackets), mini golf is included in the stay, and there’s a gym which is usually empty. There are snacks available by the pools and the beach, and a bar in the main restaurant. Outside the hotel, taxis are easy to find either at the lobby or on the street. Just make sure to agree on the price beforehand, or use the inDrive app—it’s usually cheaper than Uber or Careem, and you agree on the price upfront. There are a few shops nearby as well. If you need medication, it’s better to order from Self Care Pharmacy (you can find them on Facebook). For example, I ordered Antinal and rehydration salts with delivery for only 250 Egyptian pounds. They can deliver pretty much anything you need, and it’s much cheaper than buying inside the resort—definitely good to be prepared for emergencies. Overall, it’s a clean, more peaceful hotel with good service, plenty of food options, and lots to do. A great place to relax and enjoy the Red Sea.

When I first arrived, my room wasn't ready, so I had to wait for 40 minutes past the check-in time. You have to change into your swimsuit in your room to use the pool, but by the time I finally got my room at almost 4 PM, changed, and went to the pool, it closed a little after 5 PM. So, I couldn't even use the pool on the first day. They offered a two-hour late check-out as an apology, but we ended up checking out at 12:30 PM anyway due to our flight schedule. The staff were generally friendly, but the room's air conditioning wasn't very effective, so it wasn't cool, and the bathroom condition wasn't great either. On the third night, there was a hotel-wide power outage for several hours, so the air conditioning didn't work, and I couldn't sleep properly. The food was generally good. If I were to visit Hurghada again, I'd lower my expectations and probably opt for a more budget-friendly place with better value for money instead.

泄湖景完全是來搞笑的，所謂泄湖就是個小水泡，陽臺中間還隔着一段距離和樹擋着，跟其他評論一樣，存在一定的歧視，但是大部份工作人員還是挺友善的，雖然這本來就是他們應該做的。中間想加錢升級海景，帶我們去看的也還是一個稍微大一點的水泡而已，工作人員告訴我這已經是最好的海景房了，最後並沒有升級，泳池開放時間特別晚關閉時間卻很早，如果要出海這家酒店完全沒必要，吃的甚至不如國內100塊錢人民幣的自助餐，基本都靠吃麪包吃飽的，我們拿行李小費給了一美金態度還可以，同行的另一對沒有零錢了給了10埃磅態度就很差，對於一家五星級酒店這種事不應該發生，還是建議加錢選擇更好的全包酒店，或者普通的全包，想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了，這邊出行也並不方便，最後，我們check out的時候工作人員態度非常好，忘記問他的名字了，當看到我們自己拿行李過來了一直在向我道歉，告訴我他們應該安排擺渡車過來接我們的，海邊和泳池邊工作人員也很好，太陽下山後我們想去游泳，海邊的工作人員告訴我太陽下山後海里很危險，並且開玩笑説會有鯊魚，泳池邊的工作人員很耐心的告訴我泳池關閉了，要消毒，會傷眼睛，總的來説，真的不值這個價

We had a disappointing experience using Uber while trying to go to Senzo Mall, which is actually very close to the hotel. The price shown in the app was 1 pound, but the driver asked for 5 pounds instead. This made us feel uncomfortable and sadly felt like we were being taken advantage of. Because of this, we decided not to proceed and instead booked a taxi directly through the hotel. Although the price was 4 pounds, it felt much safer, clearer, and more reliable. For other travelers, we would recommend using the hotel’s taxi service for peace of mind, especially if you are unfamiliar with the area. As a small suggestion, it would be great if the hotel could consider providing a shuttle bus service for guests to travel around nearby places such as Senzo Mall, which would make getting around even more convenient and comfortable.

Great location, the old town with shops and restaurants is within walking distance, the Zeytona beach island is nearby, you can get there by boat or walk 10 minutes, there is a restaurant on this island with a bar. Great breakfasts. Excellent service everywhere, the guys try very hard, and not under pressure, but from the heart. The hotel is, of course, to put it mildly, ”tired”, it needs renovation, but the efforts of the staff and the location compensate for this))). I will be happy to come back.