Royal Emporium Incheon Airport Reviews

Response from Property: Thank you so much for your detailed review! We're thrilled to hear that you were pleased with the cleanliness of the hotel and the service from our reception team. We sincerely apologize for the inconvenience caused by missing the last shuttle bus. We understand that it can be frustrating and we will continue to work on improving our shuttle service to avoid such issues in the future.It's great to know that the nearby E-Mart and CU were helpful for your short stay. We're also happy to hear that the wake-up call functioned as expected and that the room, though small, was sufficient for your needs.Thank you again for your feedback, and we hope to welcome you back soon for a more seamless experience!Best regards,General Manager.

Response from Property: Thank you for sharing your experience! We're delighted to hear that you had a smooth late check-in and enjoyed a spacious, spotless room with a great view. It's great to know that you had a restful night and found the amenities comfortable.We appreciate your feedback regarding the shuttle service hours and will take it into consideration for future improvements. We hope to welcome you again on your next visit!Best Regards,General Manager

Response from Property: Thank you very much for using our Royal Emporium Hotel and leaving your valuable opinions. First of all, I would like to thank you for your positive evaluation of the Incheon International Airport shuttle bus service, and I am sorry to hear that you are disappointed about the convenience facilities. We will review the matter internally and seek ways to improve it. Your valuable feedback greatly helps to improve the quality of our hotel service. We will continue to do our best to provide you with more satisfying services.

Response from Property: Dear Guest, Thank you for staying at the Royal Emporium Hotel and sharing your feedback. We are glad Thank you for your valuable opinion and please visit us again for a more comfortable stay. Best Regards

Response from Property: Thank you for your review! We're glad you enjoyed our convenient location with plenty of cafes nearby. It’s also great to hear that our staff was helpful and that you found the airport shuttle service convenient. We look forward to welcoming you again in the future!Best RegardsGeneral Manager

Response from Property: Thank you for your feedback! We appreciate your suggestion about adding more food options for foreigners. We will definitely take this into consideration and explore ways to diversify the menu to better accommodate all our guests. Your input is invaluable in helping us improve our services. We hope to welcome you back soon!Best regards,General Manager.

Response from Property: Thank you for your kind review! We’re glad to hear that you enjoyed our convenient location near the airport and found our hotel clean and comfortable. We look forward to welcoming you again in the future!Best RegradGeneral Manager

Response from Property: Dear valued guest,Thank you for choosing Royal Emporium Hotel and sharing your positive feedback.We are delighted to hear that our hotel served as a convenient stopover option for your journey. Our complimentary airport shuttle service is indeed one of our key features, designed to ensure our guests have a seamless travel experience.We appreciate your kind review and hope to welcome you back on your next visit to Incheon.Best regards,General ManagerRoyal Emporium Hotel

Response from Property: Dear valued guest, Thank you for choosing to stay at Royal Emporium Hotel Incheon and for sharing your kind review. We are delighted to hear that you found our hotel to be a 'great place'. Your positive feedback means a lot to us and motivates us to maintain our high standards of service. We will continue to work hard to ensure that we provide the best possible experience for all our guests. We look forward to welcoming you back to Royal Emporium Hotel Incheon in the near future. Best regards, General Manager Royal Emporium Hotel Incheon

Response from Property: Thank you for your feedback! We're glad to hear that you found the value for money great. We appreciate your comments about the shuttle service and understand that the frequency can sometimes be an inconvenience. We’ll work on improving the schedule and providing clearer instructions for guests arriving at Terminal 2 to make the process more efficient. Your input helps us improve, and we hope to provide an even better experience next time.Best regards,General Manager.

Response from Property: Thank you for sharing your experience! We're glad to hear that our front desk staff made a positive impression and that you enjoyed the upgraded room with an ocean view. We appreciate your feedback regarding the restaurant and room conditions—we will take this into consideration for future improvements.Our location is indeed ideal for those seeking a quieter stay while still being close to the airport, and we’re happy you found our shuttle service convenient. We hope to welcome you again and provide an even better experience next time!Best Regards,General Manager

Response from Property: Dear Guest,Thank you for your kind words and for choosing Royal Emporium Hotel. We are delighted to hear that you enjoyed our facilities, convenient location, and the variety of restaurants nearby. It would be our pleasure to welcome you back in the future.Best regards,Royal Emporium Hotel General Manager

Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our hotel, including the convenience of the location, the free shuttle bus, and the breakfast. We're especially grateful for your kind words about Lindsy Lee, our front desk manager, and we’ll be sure to pass along your appreciation to her. We hope to welcome you back soon for another fantastic stay!Best regards,General Manager.

Response from Property: Thank you for your review! We’re delighted to hear that you enjoyed the clean and quiet environment, as well as our shuttle service to Terminal 1. It’s great that you found the nearby restaurant options convenient as well. We look forward to welcoming you again soon!Best regards,General Manager.