Shantou Hotels with Wi-Fi

"The hotel is in a great location with convenient transportation. It takes no more than 10-15 minutes to walk to all the attractions in the historical district. It is also very convenient to eat various specialties. You can take a taxi and it will stop directly at the door. The hotel service is very good, and they are all very warm and thoughtful. The room is also very clean and well-equipped. It feels very comfortable to come back from a day's walk and make a pot of Kung Fu tea by yourself. Sometimes when you stand at the window facing the street and look down, you will see someone taking pictures of the hotel building, as if you are living in someone else's scenery."

"The hotel is clean and completely non-smoking, which I really appreciated. They offer complimentary self-service laundry, which was a huge help and saved me from having to pack too many clothes. There’s also a comfortable gym, though I do hope the hotel will consider adding dumbbells in the future. Overall, it was a great stay and I’ll definitely return!"

"As a family with 2 young children, it was pleasant to have two rooms of our desired arrangement that can be connected together via an inside door. The two rooms we booked are both spacious and clean. The decorations were the old-fashioned 90s luxury style. The hotel is opposite a shopping mall and it is easy to reach Walmart and Watson nearby."

"Before booking, I was a bit worried the hotel might be dated, but the room turned out to be exceptionally well-maintained. I'm not sure if it was because of the room type, but I was assigned a room at the end of the hallway, which I really liked as it felt more private and was very quiet. The hotel's location is absolutely perfect; it would definitely be my first choice if I visit again. The front desk confirmed my membership during check-in and offered complimentary fruit. The housekeeping staff also provided service that was both thoughtful and prompt. My only regret is that I was so exhausted upon entering the room, I just threw my bags open and completely forgot to take any pictures! I only managed to snap a few photos of the gym."

"The location is absolutely superb, right at the entrance of the ancient city. It's directly opposite Kaiyuan Temple and just a short walk from Chaozhou's famous Paifang Street and Guangji Bridge. The hotel itself boasts a modern design, is exceptionally clean and well-maintained, and the service overall was outstanding. Every staff member greeted guests with a warm smile, was proactive in answering questions, and offered excellent recommendations for local specialty dining and attractions. They even prepared a generous array of snacks in our room upon check-in. While we did encounter a minor issue with the room facilities upon arrival, it was handled and resolved perfectly. They even went above and beyond by refunding the price difference for our booking and offering a compensatory gift, ensuring it was a truly unforgettable experience."

"An Unforgettable Stay – Absolutely Amazing!** Staying at your hotel was such a delightful surprise! The luxurious five-star decor, elegant antiques, and high-end facilities were paired with unbelievably reasonable prices—what an incredible value! A huge thank you to housekeeping Helen and Mandy for their thoroughness, even disinfecting the bathtub and making the beds so professionally late at night. The front desk team was equally wonderful, especially the kind gentleman who escorted us to the elevator and pressed the button for us—such a warm and thoughtful touch! With this level of quality and service, we’ll definitely be back and will recommend your hotel to everyone. **Simply outstanding!** 🌟🌟🌟🌟🌟"

"A hardworking housekeeper, room well keep. Done a good job. Location excellent, airport bus to the door steps. V easy to reach if arrive thr airport. Overall is the best place to stay in Shantou. Will definitely book this hotel again when coming hack to shantou."

"True to its reputation as an established five-star hotel, the service here was exceptional from start to finish. From the moment we arrived, staff proactively opened car doors, handled our luggage, assisted with check-in, and even escorted us to the elevator – every interaction was incredibly warm and attentive. We were also pleasantly surprised with a complimentary upgrade to a Deluxe Twin Room. The room itself was quite spacious, and despite the hotel not being brand new, its cleanliness was impeccable. Given the hot weather, having unlimited bottled water available was a thoughtful touch. The lobby also offered local Shantou herbal tea, and we even received complimentary desserts in the evening. A cool modern convenience was having a robot deliver takeaway orders directly to our room. I would absolutely choose Shantou International Hotel again for my next visit."

"I recently stayed at Diotel and had a pleasant experience overall. The hotel is well-maintained, and the room was clean, comfortable, and nicely furnished. I appreciated the peaceful atmosphere and the attention to detail in both the decor and amenities. The staff were friendly and helpful throughout my stay, always ready to assist with any requests. Check-in and check-out were smooth and efficient. The location is convenient, with easy access to nearby attractions and restaurants. I also enjoyed the dining options at the hotel — the food was fresh and well-prepared. Overall, Diotel offers good value for a relaxing and comfortable stay. I’d consider staying again and would recommend it to others looking for a calm, well-run hotel."

"Overall, a very pleasant stay. Here are the pros: **Pros:** 1. The Shantou Marriott felt quite new, and the staff provided excellent service. They were very prompt and attentive, assisting with both arrival and departure. 2. Check-in was incredibly smooth. The front desk staff member was highly efficient and quick. The hotel even called a day in advance to confirm room preferences and offered a small dessert upon check-in, which was a very thoughtful touch. 3. The breakfast experience was excellent. There was a wide variety of food, and the ambiance was lovely. Table clearing was particularly prompt; staff were quick to clear empty plates and cups as soon as they saw them. Achieving this during peak hours is quite challenging and demonstrates a very high standard of service. 4. Room service was very responsive, and the staff were warm and attentive. **Areas for Improvement:** 1. No bottled water was available in the fitness center, and the water dispenser was empty. This was truly a poor experience. 2. Surprisingly, elderly guests entered the gym with young children without any staff presence to accompany or stop them. These guests and children were walking among operating treadmills and exercise equipment, which poses a significant safety risk. 3. The changing room presented several problems. First, there were no towels, and no one told me they were only inside the lockers. After showering, I couldn't find a towel, which was quite awkward, and I couldn't reach any staff. Second, the sauna wasn't powered on when I entered, and with no staff guidance, I had to turn it on myself and wait 30 minutes for it to heat up. After the sauna, there was no drinking water, bottled or from a dispenser. Lastly, the L-shaped lockers lacked a middle shelf; my towel was at the bottom and slippers in the middle, causing the slippers to fall onto the towel when the door was opened. 4. The service and amenities in the entire fitness center felt as if they were designed solely for extreme cost-cutting, with no consideration for the user experience. This is the first time I've encountered such an issue at any Marriott hotel I've stayed in. When I requested two bottles of water at the fitness center reception, the staff clearly showed their displeasure and told me to get water from the swimming pool's dispenser, which, unfortunately, had no disposable cups available. 5. The entire swimming pool completely lacked any sense of relaxation. While I can accept it being crowded, it was chaotic. There were no towels or drinking water. What's worse, on Sunday, I couldn't get a locker because they were reportedly all full. Overall, the guest rooms and breakfast were the most satisfying aspects, and the general service demonstrated the expected professional standards. However, the experience at the wellness center was, without a doubt, the worst I've had at any Marriott hotel. I hope for prompt improvements."