The St. Regis Istanbul

From the moment I called to make a reservation, the experience at St. Regis Istanbul was nothing short of delightful. Mr. Ozan, who assisted with the booking, was warm, accommodating, and offered us some excellent options that suited our needs perfectly. Upon arrival, the exceptional service continued. Mr. Emre greeted us with genuine hospitality and made sure we were well looked after throughout our stay. The rooms were spotless, tastefully furnished, and thoughtfully equipped with every amenity a guest could need for a comfortable experience. A special mention goes to Furkan from room service, who kindly arranged a late breakfast for us—one of those thoughtful gestures that truly elevate a stay. Another highlight is the hotel’s fantastic location—just a short stroll from the stylish shops and cafés of Nişantaşı. It’s this combination of excellent service, comfort, and location that makes a stay unforgettable.

The entire team at St. Regis Istanbul went above and beyond delivering an outstanding guest experience for my early 53rd Birthday celebration trip to Istanbul, Turkey. Prior to arrival I informed the guest team Aystel and Süleyman Tezcan Bağrıyanık Butler Service Desk Agent the purpose of my visit. They requested childhood to adulthood photos. I provided them. I also requested to use the soaking pool upon arrival due to the extended flight time leading to my time in Istanbul. When I checked in on Friday, 1/24, as a Titanium member, Emre, greeted me with warmth and a welcoming experience. Emre arranged a change in the pool soak time, breakfast, and had me escorted to my room. Entering the room, I was met with the beautiful birthday celebration items from a heart shaped cake, which was delicious, and the photos of me, progressing from childhood to adulthood. There was an array of snacks all beautifully decorated. I felt special and seen. During my stay your staff were generous with directions, attending to my every request from Rema in Dining, to Arnold, the Dining team, and Omar. Upon departure, a gentleman presented me with a gift, please forgive me for not saying his name correctly. I know it matters to name all staff, but not naming them doesn't mean they were less important. The entire staff team delivers a caring, warm, welcome experience for me as a guest. The room was relaxing, beautiful. Each day returning to the room the turn down service relaxed me. Having water, slippers, and of course chocolate was an excellent way to end the day. Did you know they have music playing to soothe guest upon entry as a part of the turn down service? I did not know. One evening i was asked if I wanted tea service? I said yes, of course. The tea was rich either way flowers. After steeping the tea was refreshing, amazing. I cannot say Thank You enough for the legendary customer service delivered to me during my stay at the St. Regis Istanbul. When I return to Istanbul, my loyalty will be to the St. Regis for my stay.

Top notch service and exquisite hotel This is one of the best hotels I stayed at. Breakfast was amazing. Butler service was on point. Top area near the wonderland fair. Very peaceful and quiet hotel. All round excellent. Highly recommended.