Guest User
April 21, 2025
My experience at the hotel was nothing but unpleasant.
-While checking in with my family, I was greeted by the most unfriendly staff. After presenting UK passports of the whole family, was asked for a birth certificate of my child which I obviously do not carry and have never been asked before!
-The hotel lobby is narrow and tight, very unwelcoming and definitely what a 4 star (claimed) hotel should NOT look like
-Finally when I could prove that I was actually the parent of my child, I was handed over the key and took the tight elevator to our room on the fifth floor .
-the room was very small, had a balcony facing a block of cement of the adjacent building (so no air or light) , lighting in the room was pathetic.
-the bathroom was ok but had used shampoo and conditioner bottles in the shower area
-the breakfast area had nice views but the food items were limited and not fresh. Strawberries had mould , the cucumbers tasted bad.
The online reviews about this hotel are fake . I wouldn’t rate this as a 4 star, almost it’s a 2 star . Definitely would avoid at all costs!